公开(公告)号：US20240202755A1

公开(公告)日：2024-06-20

申请号：US18081286

申请日：2022-12-14

Applicant: SAP SE

Inventor： Niels HEBLING ,  Klaus HERTER ,  Martin DAUER ,  Anilkumar BAIRI ,  Jan HEILER

IPC: G06Q30/0203 ,  G06Q30/0282

CPC classification number: G06Q30/0203 ,  G06Q30/0282

Abstract: Disclosed herein are system, method, and computer program product embodiments for collecting user feedback. An embodiment may operate by receiving a triggering event where the triggering event contains identification data. The triggering event may be validated. A configuration file may be retrieved using at least some of the identification data received as part of the triggering event. A survey may be retrieved associated with the triggering event. The survey may be configured in accordance with the configuration file to generate a configured survey. The configured survey may be transmitted. Responses may be received to the configured survey. The process executed may improve the product or make improvements since they have a better understanding of a user's needs due to the collected results.

公开(公告)号：US20240111939A1

公开(公告)日：2024-04-04

申请号：US17956505

申请日：2022-09-29

Applicant: SAP SE

Inventor： Pradeep Kumar SINGH ,  Adithya UDAY ,  Sreekanth K ,  Jens ROHDE ,  Ravi Chandra Chandra KSS ,  Anilkumar BAIRI

IPC: G06F40/106 ,  G06Q10/10

CPC classification number: G06F40/106 ,  G06Q10/103

Abstract: A user experience repository may contain base layouts and variant metadata for applications of an enterprise. An application design platform may receive, from a designer, an indication of a selected base layout for a selected application and interact with the designer to create a user experience variant (e.g., a page layout). The designer may then define an assignment rule for the user experience variant, the assignment rule including custom logic and multiple user parameters (e.g., a user role, country, language, etc.), and the system may store information about the user experience variant and assignment rule. An enterprise application service platform may determine that a user is accessing the selected application and evaluate the custom logic of the assignment rule based on user parameters of the user accessing the selected application. In accordance with the evaluation, the system may arrange to provide the appropriate user experience variant to the user.