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公开(公告)号：US09549066B2
公开(公告)日：2017-01-17
申请号：US14928575
申请日：2015-10-30
Applicant: SMS/800, Inc.
Inventor： Sriram Sharma , William Carter , Michael Kimmel
CPC classification number: H04M15/83 , H04M3/493 , H04M3/5232 , H04M15/59 , H04M2201/40 , H04M2203/251 , H04M2203/258
Abstract: Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.
Abstract translation: 提供方法和系统用于管理，路由和报告免费电话呼叫和数据。 提供了方法和系统，用于基于自然语言输入来预先填充呼叫路由模板，并且在呼叫路由决策树的节点处填充电信路由代码以生成可被识别并且至少呈现给用户界面的呼叫路由模板 部分是自然语言输入。
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公开(公告)号：US20160127552A1
公开(公告)日：2016-05-05
申请号：US14928575
申请日：2015-10-30
Applicant: SMS/800, Inc.
Inventor： Sriram Sharma , William Carter , Michael Kimmel
CPC classification number: H04M15/83 , H04M3/493 , H04M3/5232 , H04M15/59 , H04M2201/40 , H04M2203/251 , H04M2203/258
Abstract: Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.
Abstract translation: 提供方法和系统用于管理，路由和报告免费电话呼叫和数据。 提供了方法和系统，用于基于自然语言输入来预先填充呼叫路由模板，并且在呼叫路由决策树的节点处填充电信路由代码以生成可被识别并且至少呈现给用户界面的呼叫路由模板 部分是自然语言输入。
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