公开(公告)号：US20230344787A1

公开(公告)日：2023-10-26

申请号：US18334533

申请日：2023-06-14

Applicant: Salesforce, Inc.

Inventor： Siddhi Soman ,  Corey Baker ,  Jessica Fain ,  Stephen Burgess ,  Matthew Hodgins ,  Himanshu Sharma ,  Sri Mahesh Vutukuri ,  Nicole Fish

IPC: H04L51/212 ,  G06F40/166 ,  G06F3/0484

CPC classification number: H04L51/212 ,  G06F40/166 ,  G06F3/0484

Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.

公开(公告)号：US12255859B2

公开(公告)日：2025-03-18

申请号：US18334533

申请日：2023-06-14

Applicant: Salesforce, Inc.

Inventor： Siddhi Soman ,  Corey Baker ,  Jessica Fain ,  Stephen Burgess ,  Matthew Hodgins ,  Himanshu Sharma ,  Sri Mahesh Vutukuri ,  Nicole Fish

IPC: H04L51/212 ,  G06F3/0484 ,  G06F40/166

Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.

公开(公告)号：US11722446B2

公开(公告)日：2023-08-08

申请号：US17321962

申请日：2021-05-17

Applicant: Salesforce, Inc.

Inventor： Siddhi Soman ,  Corey Baker ,  Jessica Fain ,  Stephen Burgess ,  Matthew Hodgins ,  Himanshu Sharma ,  Sri Mahesh Vutukuri ,  Nicole Fish

IPC: H04L51/212 ,  G06F40/166 ,  G06F3/0484

CPC classification number: H04L51/212 ,  G06F3/0484 ,  G06F40/166

Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.

公开(公告)号：US11916909B2

公开(公告)日：2024-02-27

申请号：US17316081

申请日：2021-05-10

Applicant: Salesforce, Inc.

Inventor： Corey Baker ,  Bertrand Fan ,  Salman Suhail

IPC: H04L29/06 ,  G06F16/951 ,  G06Q10/10 ,  H04L9/40 ,  H04L12/18 ,  H04L51/212 ,  H04L51/08

CPC classification number: H04L63/10 ,  G06F16/951 ,  G06Q10/10 ,  H04L12/185 ,  H04L51/212 ,  H04L63/101 ,  H04L51/08

Abstract: This disclosure describes a group-based communication system comprising a group-based communication server and a group-based communication repository. The group-based communication server manages access control parameter discrepancies between a group-based communication channel and a requested resource that is disposed in communication with the group-based communication channel.