公开(公告)号：US20240089318A1

公开(公告)日：2024-03-14

申请号：US18453781

申请日：2023-08-22

Applicant: Salesforce, Inc.

Inventor： Matthew Hodgins ,  Sarah Raines ,  Christine Lee ,  Shanan Delp

IPC: H04L67/104 ,  G06F40/166 ,  H04L67/306 ,  H04W4/08

CPC classification number: H04L67/1044 ,  G06F40/166 ,  H04L67/306 ,  H04W4/08 ,  G06N20/00

Abstract: Various examples of the present disclosure can be directed to programmatically generating and rendering for display a context pane within a group-based communication interface. In some examples, the context pane comprises context pane content representative of channel membership associated with a communication channel identifier with which the group-based communication interface is associated. Group-based communication objects of a group-based communication data corpus can be utilized (e.g., by way of a trained machine learning model and/or work graph data structures) to inform the determination of context pane content.

公开(公告)号：US11843646B2

公开(公告)日：2023-12-12

申请号：US17819877

申请日：2022-08-15

Applicant: Salesforce, Inc.

Inventor： Matthew Hodgins ,  Michael Montazeri ,  Kyle Stetz

IPC: H04L65/403 ,  G06N20/00 ,  G06F16/2457 ,  H04L67/10

CPC classification number: H04L65/403 ,  G06F16/24578 ,  G06N20/00 ,  H04L67/10

Abstract: Systems and methods initialize distributed client device membership for new client devices joining a group-based communication channel established for content exchange among a plurality of distributed client device members. The systems and methods comprise aspects for executing a content analysis over the content of the one or more group-based communication channels to identify characterizing terms associated with each group-based communication channel. After the content analysis is performed, systems receive search parameters from a potential new member client device for a group-based communication server. Various systems and methods provide selected search results generated based at least in part on a determination that characterizing terms match one or more of the search parameters to the client device. Those selected results comprise a target that is executable by the client device to join the associated group-based communication channel.

公开(公告)号：US20240073262A1

公开(公告)日：2024-02-29

申请号：US18387005

申请日：2023-11-03

Applicant: Salesforce, Inc.

Inventor： Matthew Hodgins ,  Michael Montazeri ,  Kyle Stetz

IPC: H04L65/403 ,  G06F16/2457 ,  G06N20/00

CPC classification number: H04L65/403 ,  G06F16/24578 ,  G06N20/00 ,  H04L67/10

Abstract: Systems and methods initialize distributed client device membership for new client devices joining a group-based communication channel established for content exchange among a plurality of distributed client device members. The systems and methods comprise aspects for executing a content analysis over the content of the one or more group-based communication channels to identify characterizing terms associated with each group-based communication channel. After the content analysis is performed, systems receive search parameters from a potential new member client device for a group-based communication server. Various systems and methods provide selected search results generated based at least in part on a determination that characterizing terms match one or more of the search parameters to the client device. Those selected results comprise a target that is executable by the client device to join the associated group-based communication channel.

公开(公告)号：US20230344787A1

公开(公告)日：2023-10-26

申请号：US18334533

申请日：2023-06-14

Applicant: Salesforce, Inc.

Inventor： Siddhi Soman ,  Corey Baker ,  Jessica Fain ,  Stephen Burgess ,  Matthew Hodgins ,  Himanshu Sharma ,  Sri Mahesh Vutukuri ,  Nicole Fish

IPC: H04L51/212 ,  G06F40/166 ,  G06F3/0484

CPC classification number: H04L51/212 ,  G06F40/166 ,  G06F3/0484

Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.

公开(公告)号：US12255859B2

公开(公告)日：2025-03-18

申请号：US18334533

申请日：2023-06-14

Applicant: Salesforce, Inc.

Inventor： Siddhi Soman ,  Corey Baker ,  Jessica Fain ,  Stephen Burgess ,  Matthew Hodgins ,  Himanshu Sharma ,  Sri Mahesh Vutukuri ,  Nicole Fish

IPC: H04L51/212 ,  G06F3/0484 ,  G06F40/166

Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.

公开(公告)号：US12124689B2

公开(公告)日：2024-10-22

申请号：US17348503

申请日：2021-06-15

Applicant: Salesforce, Inc.

Inventor： Michael Montazeri ,  Kyle Stetz ,  Matthew Hodgins

IPC: G06F3/04847 ,  G06F3/0482

CPC classification number: G06F3/04847 ,  G06F3/0482 ,  G06F2203/04803

Abstract: Various embodiments of the present invention are directed to an improved group-based communication apparatus that is configured to efficiently manage group-based communication interfaces associated with one or more group-based communication workspaces. The group-based communication apparatus is configured to create and assign labels in association with one or more of a plurality of group-based communication channels that are associated with two or more groups or organizations. The labels corresponding to the communication channels associated with the two or more groups or organizations may be displayed to a sidebar label focus interface component of a sidebar pane of the group-based communication interfaces. The labels may be combined with other data of the groups or organizations, such as group-based communication workspaces, to assemble one or more work graph data structures.

公开(公告)号：US11722446B2

公开(公告)日：2023-08-08

申请号：US17321962

申请日：2021-05-17

Applicant: Salesforce, Inc.

Inventor： Siddhi Soman ,  Corey Baker ,  Jessica Fain ,  Stephen Burgess ,  Matthew Hodgins ,  Himanshu Sharma ,  Sri Mahesh Vutukuri ,  Nicole Fish

IPC: H04L51/212 ,  G06F40/166 ,  G06F3/0484

CPC classification number: H04L51/212 ,  G06F3/0484 ,  G06F40/166

Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.