公开(公告)号：US20230269211A1

公开(公告)日：2023-08-24

申请号：US18167407

申请日：2023-02-10

Applicant: Salesforce, Inc.

Inventor： Shanan Delp ,  Christopher Sullivan ,  Jaron Moore ,  Kevin Marshall

IPC: H04L51/212 ,  H04W4/06 ,  H04W4/12 ,  H04L51/18 ,  H04L51/56

CPC classification number: H04L51/212 ,  H04W4/06 ,  H04W4/12 ,  H04L51/18 ,  H04L51/56

Abstract: Techniques are described for expediting a generation of a means of communication between two people associated with different organizations. A first person associated with a communication platform may submit a request to the communication platform to generate an invitation to communicate via the communication platform. The first person may provide the invitation to a second person directly or via the communication platform. Responsive to receiving an indication that the second person has accepted the invitation, the communication platform may generate the means of communication between the first person and the second person. The communication platform may update respective user interfaces to include the means of communication. The communication platform may process messages and/or data between the first person and the second person that is input on the respective user interface and sent via the means of communication.

公开(公告)号：US11853530B2

公开(公告)日：2023-12-26

申请号：US17543435

申请日：2021-12-06

Applicant: Salesforce, Inc.

Inventor： Jaime Delanghe ,  Sufian Rhazi ,  Rosaleen Nguyen ,  Kevin Eder ,  Jaron Moore ,  Andrew Morrison ,  Rocio Aracely Delgado Regalado

IPC: G06F3/0482 ,  G06F16/953 ,  H04L12/18 ,  H04L67/306 ,  H04L9/40 ,  G06F3/04847

CPC classification number: G06F3/0482 ,  G06F3/04847 ,  G06F16/953 ,  H04L12/185 ,  H04L63/08 ,  H04L63/104 ,  H04L67/306

Abstract: Various embodiments of the present disclosure provide apparatuses, systems, and computer program products for group-based communication channel organization. In this regard, embodiments described herein are configured to enable group-based communication interfaces rendered with group-based communication channels organized into specific organized channel sets. A plurality of organized channel sets may be reorganized, and/or the associated channel set for each organized channel set may be reorganized. In one example embodiment, an apparatus is configured to receive an interface rendering request associated with an authenticated user account and a group-based communication interface, identify at least one organized channel set associated with the authenticated user account, and cause rendering of the group-based communication interface comprising an organized channel set interface element set, each organized channel set interface element in the organized channel set interface element set associated with one of the at least one organized channel set.

公开(公告)号：US11770354B2

公开(公告)日：2023-09-26

申请号：US18167407

申请日：2023-02-10

Applicant: Salesforce, Inc.

Inventor： Shanan Delp ,  Christopher Sullivan ,  Jaron Moore ,  Kevin Marshall

IPC: H04L51/212 ,  H04W4/12 ,  H04L51/56 ,  H04W4/06 ,  H04L51/18

CPC classification number: H04L51/212 ,  H04L51/18 ,  H04L51/56 ,  H04W4/06 ,  H04W4/12

Abstract: Techniques are described for expediting a generation of a means of communication between two people associated with different organizations. A first person associated with a communication platform may submit a request to the communication platform to generate an invitation to communicate via the communication platform. The first person may provide the invitation to a second person directly or via the communication platform. Responsive to receiving an indication that the second person has accepted the invitation, the communication platform may generate the means of communication between the first person and the second person. The communication platform may update respective user interfaces to include the means of communication. The communication platform may process messages and/or data between the first person and the second person that is input on the respective user interface and sent via the means of communication.