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公开(公告)号：US20160070442A1
公开(公告)日：2016-03-10
申请号：US14664231
申请日：2015-03-20
Applicant: salesforce.com, inc.
Inventor： Glenn Sorrentino , Darshil Vipul Vora , Bharath Hariharan
IPC: G06F3/0484 , H04L29/06
CPC classification number: G06Q50/01
Abstract: In some cases, a person may have more than one identity that can be used for various purposes, such as sharing content online. For example, different identities might include identities on various social networks, email addresses, work or personal identities, etc. This disclosure provides various techniques that may allow a user to select which identity is to be used. For example, a user may first select one identity for sharing an item of content, and then select a different identity.
Abstract translation: 在某些情况下，一个人可能有多个身份可以用于各种目的，例如在线共享内容。 例如，不同的身份可以包括各种社交网络上的身份，电子邮件地址，工作或个人身份等。本公开提供了可以允许用户选择要使用哪个身份的各种技术。 例如，用户可以首先选择一个身份以共享内容项，然后选择不同的身份。
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公开(公告)号：USD991268S1
公开(公告)日：2023-07-04
申请号：US29768501
申请日：2021-01-29
Applicant: Salesforce.com, Inc.
Designer： Tori Rice , Matthew Bahrenburg , Darshil Vipul Vora
Abstract: A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure as it appears in the United States Patent and Trademark Office patent file or records but otherwise reserves all copyright rights whatsoever.
FIG. 1 is a front view of a display screen or portion thereof with graphical user interface, showing a first image of the claimed design;
FIG. 2 is a second image thereof; and,
FIG. 3 is a third image thereof.
The outermost dashed broken lines in FIGS. 1-3 show a display screen or portion thereof, and form no part of the claimed design. The other dashed broken lines in FIGS. 1-3 show text, graphics, and other elements of the graphical user interface that form no part of the claimed design. The appearance of the transitional image sequentially transitions between the images shown in FIGS. 1-3. The process or period in which one image transitions to another image forms no part of the claimed design.-
公开(公告)号：US11409736B2
公开(公告)日：2022-08-09
申请号：US16595113
申请日：2019-10-07
Applicant: salesforce.com, inc.
Inventor： Darshil Vipul Vora , Youngjun Kwak
IPC: G06F16/00 , G06F16/245 , H04L51/02 , H04L51/52 , G06N3/00 , H04L51/046 , G06F16/22 , G06N5/04 , G06N20/00
Abstract: A method for providing query responses to a user via online chat establishes a first communication connection for online chat between a user interface and an artificial intelligence (AI) entity comprising a processor and a memory element configured to store a database of query answers; receives a user input query transmitted via the first communication connection; performs a lookup in the database of query answers, to locate a query answer corresponding to the user input query; when unable to locate a query answer, establishes a second communication connection for online chat between the user interface and a live agent interface that transmits responses dynamically provided by a human operator; evaluates a chat between the user interface and the live agent interface; identifies an answer to the user input query, based on evaluating the chat; and stores the answer to be provided by the AI entity in the future.
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公开(公告)号：US20180373786A1
公开(公告)日：2018-12-27
申请号：US15629143
申请日：2017-06-21
Applicant: salesforce.com, inc.
Inventor： Darshil Vipul Vora , Yongjun Kwak
Abstract: Computing systems, database systems, and related conversational interaction methods are provided for customizing database components. One exemplary method involves receiving a conversational user input, analyzing the conversational user input to identify a requested action with respect to a database component, identifying a plurality of attributes associated with the requested action with respect to the database component, determining a missing subset of the plurality of attributes based at least in part on the user input, prompting a user for values of the missing subset of attributes, receiving a second conversational user input responsive to the prompt, and performing the requested action with respect to the database component in a database using the second user input.
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公开(公告)号：US11320979B1
公开(公告)日：2022-05-03
申请号：US17071208
申请日：2020-10-15
Applicant: salesforce.com, inc.
Inventor： Darshil Vipul Vora
IPC: G06F3/0482 , G06F3/04847 , H04L12/18
Abstract: A method, a system, and a non-transitory computer readable medium (CRM) for controlling access to an online presentation are disclosed. At least one embodiment includes granting a controller status to a first user for a first slide during the online presentation. Then operating the online presentation based on a set of slide commands from the first user having the controller status. The at least one embodiment also includes determining a second user is to have the controller status for a second slide during the online presentation, and transferring the controller status from the first user to the second user for the second slide during the online presentation.
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Patent Agency Ranking
公开(公告)号：US10609140B2
公开(公告)日：2020-03-31
申请号：US15688759
申请日：2017-08-28
Applicant: salesforce.com, inc.
Inventor： Darshil Vipul Vora , Youngjun Kwak , Alan Dawkuan Hwang , Alex Mastrodonato , Paul Korpi
IPC: G06F15/16 , H04L29/08 , G06F16/178 , G06F16/93
Abstract: Computing systems, database systems, and related methods are provided for supporting dynamic resources. One exemplary method involves a resource server identifying a reference to an external source within a resource obtained from a resource database, retrieving data residing at the external source from a network using the reference, and generating a graphical representation of the resource at a client device communicatively coupled to the network. The graphical representation of the resource includes a graphical representation of the retrieved data at a location within the graphical representation of the resource corresponding to a location of the reference within the resource.
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公开(公告)号：US09979689B2
公开(公告)日：2018-05-22
申请号：US14754633
申请日：2015-06-29
Applicant: salesforce.com, inc.
Inventor： Darshil Vipul Vora , Mrudula Kodali , Jamie No
IPC: G06F15/173 , H04L12/58
Abstract: A database system operates a feed system and communicates with different remote computing devices associated with different users. The database system may display feed items from the feed system on the remote computing devices and enable users to author new posts to the feed system. An authoring tool supports creation of new posts, and provides transparency as to which users will have access to the post. The authoring tool supports managing intended recipients, including users, groups, topics, files, and other entities. The authoring tool creates, and shows to the author, an automatic summary of recipients before the post is added to the feed system.
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公开(公告)号：US20160380952A1
公开(公告)日：2016-12-29
申请号：US14754633
申请日：2015-06-29
Applicant: SALESFORCE.COM, INC.
Inventor： Darshil Vipul Vora , Mrudula Kodali , Jamie No
IPC: H04L12/58
Abstract: A database system operates a feed system and communicates with different remote computing devices associated with different users. The database system may display feed items from the feed system on the remote computing devices and enable users to author new posts to the feed system. An authoring tool supports creation of new posts, and provides transparency as to which users will have access to the post. The authoring tool supports managing intended recipients, including users, groups, topics, files, and other entities. The authoring tool creates, and shows to the author, an automatic summary of recipients before the post is added to the feed system.
Abstract translation: 数据库系统操作馈送系统并与不同用户相关联的不同远程计算设备进行通信。 数据库系统可以从远程计算设备上的馈送系统显示馈送项目，并且使用户能够为馈送系统创建新的帖子。 创作工具支持创建新帖子，并提供对哪些用户可以访问该帖子的透明度。 创作工具支持管理预期收件人，包括用户，组，主题，文件和其他实体。 撰写工具会在发布信息添加到Feed系统之前创建并向作者展示收件人的自动摘要。
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公开(公告)号：US11269938B2
公开(公告)日：2022-03-08
申请号：US15629143
申请日：2017-06-21
Applicant: salesforce.com, inc.
Inventor： Darshil Vipul Vora , Yongjun Kwak
IPC: G06F16/00 , G06F16/33 , H04L51/02 , G06F16/16 , G06F16/242
Abstract: Computing systems, database systems, and related conversational interaction methods are provided for customizing database components. One exemplary method involves receiving a conversational user input, analyzing the conversational user input to identify a requested action with respect to a database component, identifying a plurality of attributes associated with the requested action with respect to the database component, determining a missing subset of the plurality of attributes based at least in part on the user input, prompting a user for values of the missing subset of attributes, receiving a second conversational user input responsive to the prompt, and performing the requested action with respect to the database component in a database using the second user input.
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公开(公告)号：US20200042515A1
公开(公告)日：2020-02-06
申请号：US16595113
申请日：2019-10-07
Applicant: salesforce.com, inc.
Inventor： Darshil Vipul Vora , Youngjun Kwak
IPC: G06F16/245 , G06N5/04 , H04L12/58 , G06N3/00 , G06F16/22
Abstract: A method for providing query responses to a user via online chat establishes a first communication connection for online chat between a user interface and an artificial intelligence (AI) entity comprising a processor and a memory element configured to store a database of query answers; receives a user input query transmitted via the first communication connection; performs a lookup in the database of query answers, to locate a query answer corresponding to the user input query; when unable to locate a query answer, establishes a second communication connection for online chat between the user interface and a live agent interface that transmits responses dynamically provided by a human operator; evaluates a chat between the user interface and the live agent interface; identifies an answer to the user input query, based on evaluating the chat; and stores the answer to be provided by the AI entity in the future.
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