公开(公告)号：US20070022094A1

公开(公告)日：2007-01-25

申请号：US11184336

申请日：2005-07-19

申请人： Scott Hicks ,  Victoria Locke ,  James Martin ,  Douglas Murray

发明人： Scott Hicks ,  Victoria Locke ,  James Martin ,  Douglas Murray

IPC分类号： G06F17/30

CPC分类号： G06Q10/10 ,  G06Q10/087

摘要： Under the present invention an identifier for a computer system undergoing an IT migration is extracted from a pertinent field the record. Thereafter, a mapping table is consulted. The mapping table generally contains entries that associate computer system identifiers with identifiers of hardware components that have been installed (or are to be installed) in the computer systems. Using the computer system identifier extracted from the record, an associated hardware component identifier is determined from the mapping table, and automatically populated into a corresponding field (e.g., a hardware component field) of the record. Thus, the present invention avoids having to manually populate the hardware component identifier into the record.

摘要翻译： 在本发明中，从相关领域的记录中提取正在进行IT迁移的计算机系统的标识符。 此后，查阅映射表。 映射表通常包含将计算机系统标识符与计算机系统中已安装（或将要安装）的硬件组件的标识符相关联的条目。 使用从记录中提取的计算机系统标识符，从映射表确定相关联的硬件组件标识符，并自动填充到记录的相应字段（例如，硬件组件字段）中。 因此，本发明避免了将硬件组件标识符手动填充到记录中。

公开(公告)号：US20050262105A1

公开(公告)日：2005-11-24

申请号：US11186211

申请日：2005-07-21

申请人： Carol DelGaudio ,  Scott Hicks ,  William Houston ,  Rachele Kurtz ,  Victoria Locke ,  James Martin ,  Donald Mummey ,  Douglas Murray ,  Jeffrey Prince ,  Richard Pritsky ,  Diane Rauch

发明人： Carol DelGaudio ,  Scott Hicks ,  William Houston ,  Rachele Kurtz ,  Victoria Locke ,  James Martin ,  Donald Mummey ,  Douglas Murray ,  Jeffrey Prince ,  Richard Pritsky ,  Diane Rauch

IPC分类号： G06F7/00 ,  G06F15/173 ,  G06F17/30

CPC分类号： G06Q10/087 ,  G06Q20/203 ,  G06Q40/02

摘要： Disclosed are a method, system and computer program for collecting inventory data about a group of machines at an office. This method comprises the steps of running an inventory tool on each of the machines, and the tool presenting dialogue displays on each of the machines, filling in or changing data in the dialogues presented by the tool, and submitting the collected information to a server. Also disclosed are a method, system and computer program for customizing an inventory data collection tool for a plurality of logical groups of users. Each of the logical groups of users is provided with a copy of the inventory data collection tool and with a first copy of a common control file. Each of the groups of users uses the first copy of the common control file to customize the tool for the group of users.

摘要翻译： 公开了用于在办公室收集关于一组机器的库存数据的方法，系统和计算机程序。 该方法包括以下步骤：在每个机器上运行库存工具，并且在每台机器上显示工具呈现对话框，填充或更改工具呈现的对话中的数据，并将收集的信息提交给服务器。 还公开了一种用于定制用于多个逻辑用户组的库存数据收集工具的方法，系统和计算机程序。 用户的逻辑组中的每一个被提供有库存数据收集工具的副本以及公共控制文件的第一副本。 每个用户组都使用公共控制文件的第一个副本来为用户组自定义工具。

公开(公告)号：US20070073602A1

公开(公告)日：2007-03-29

申请号：US11230958

申请日：2005-09-20

申请人： Scott Hicks ,  Rachele Kurtz ,  Victoria Locke ,  James Martin ,  Douglas Murray ,  Linda Stelljes ,  Jerry Thomas

发明人： Scott Hicks ,  Rachele Kurtz ,  Victoria Locke ,  James Martin ,  Douglas Murray ,  Linda Stelljes ,  Jerry Thomas

IPC分类号： A01K5/02 ,  G06F17/50

CPC分类号： G06Q10/10 ,  G06Q10/06 ,  G06Q10/0875 ,  G06Q30/04

摘要： The present invention provides a method, system, and computer program product for conditional rule-based billing with real-time error checking and for on-demand segmented labor recovery and reporting. A method in accordance with an embodiment of the present invention includes: providing a record in a database for a device to be serviced; providing a record in the database for a customer associated with the device to be serviced; updating the record of the device in response to a servicing of the device, wherein the record for the serviced device is updated to reflect: materials and labor required for the servicing of the device; an indication of a completion of the servicing; and a completion date of the servicing; determining if all of a predetermined set of conditions required for proper billing have been met, upon completion of the servicing of the device; and billing for the servicing of the device only if all of the predetermined set of conditions have been met.

摘要翻译： 本发明提供了一种用于基于条件规则的计费的方法，系统和计算机程序产品，其具有实时错误检查和用于按需分段的劳动力恢复和报告。 根据本发明的实施例的方法包括：在数据库中提供要维修的设备的记录; 在与要维修的设备相关联的客户的数据库中提供记录; 响应于所述设备的维修而更新所述设备的记录，其中所述服务设备的记录被更新以反映：所述设备维修所需的材料和人力; 指示完成维修; 和完成日期的维修; 在完成对设备的维修之后，确定是否已经满足所有适当计费所需的一组预定条件; 以及只有在满足所有预定条件的情况下才对设备进行计费。

公开(公告)号：US20060020642A1

公开(公告)日：2006-01-26

申请号：US10898108

申请日：2004-07-22

申请人： Scott Hicks ,  Victoria Locke ,  James Martin

发明人： Scott Hicks ,  Victoria Locke ,  James Martin

IPC分类号： G06F17/30

CPC分类号： G06F17/30575 ,  Y10S707/99942 ,  Y10S707/99943 ,  Y10S707/99944

摘要： A method and system for synchronizing M application rules across N database instances. Each database instance has a same structural design. N and M are each at least 2. A rule synchronization agent is executed which updates N1 database instances with the M application rules and does not update a remaining N-N1 database instances with the M application rules if N1 is equal to N. N1 is at least 1. If N1 is less than N, then each of the remaining N-N1 database instances include a first and/or second characteristic. The first characteristic is that the remaining database instances include the M application rules upon initiation of the executing. The second characteristic is that the agent is unable to access the remaining database instance during the executing.

摘要翻译： 一种用于在N个数据库实例上同步M个应用程序规则的方法和系统。 每个数据库实例具有相同的结构设计。 N和M各自至少为2.执行规则同步代理，其使用M应用规则更新N1个数据库实例，并且如果N1等于N，则不更新具有M个应用规则的剩余N-N1个数据库实例。N1是 至少为1.如果N1小于N，则剩余的N-N1数据库实例中的每一个包括第一和/或第二特性。 第一个特征是剩余的数据库实例在启动执行时包括M应用程序规则。 第二个特征是在执行期间代理无法访问剩余的数据库实例。

公开(公告)号：US20070294316A1

公开(公告)日：2007-12-20

申请号：US11838430

申请日：2007-08-14

申请人： Scott Hicks ,  Victoria Locke ,  James Martin

发明人： Scott Hicks ,  Victoria Locke ,  James Martin

IPC分类号： G06F17/30

CPC分类号： G06F17/30575 ,  Y10S707/99942 ,  Y10S707/99943 ,  Y10S707/99944

摘要： A method and system for synchronizing M application rules across N database instances. N and M are each at least 2. A rule synchronization agent is executed which updates N1 database instances with the M application rules and does not update a remaining N-N1 database instances with the M application rules if N1 is equal to N. N1 is at least 1. If N1 is less than N, then each of the remaining N-N1 database instances include a first and/or second characteristic. The first characteristic is that the remaining database instances include the M application rules upon initiation of the executing. The second characteristic is that the agent is unable to access the remaining database instance during the executing.

摘要翻译： 一种用于在N个数据库实例上同步M个应用程序规则的方法和系统。 N和M各自至少为2.执行规则同步代理，其使用M应用规则更新N 1数据库实例，并且如果N 1等于N，则不更新具有M应用规则的剩余NN1数据库实例。N 1至少为1.如果N 1小于N，则剩余的NN 1数据库实例中的每一个包括第一和/或第二特性。 第一个特征是剩余的数据库实例在启动执行时包括M应用程序规则。 第二个特征是在执行期间代理无法访问剩余的数据库实例。

公开(公告)号：US20060224676A1

公开(公告)日：2006-10-05

申请号：US11096002

申请日：2005-03-31

申请人： Carol DelGaudio ,  Anne Henderson ,  Scott Hicks ,  Victoria Locke ,  James Martin ,  Donald Mummey ,  Douglas Murray ,  Jeffrey Prince ,  Diane Rauch

发明人： Carol DelGaudio ,  Anne Henderson ,  Scott Hicks ,  Victoria Locke ,  James Martin ,  Donald Mummey ,  Douglas Murray ,  Jeffrey Prince ,  Diane Rauch

IPC分类号： G06F15/16

CPC分类号： G06Q10/06

摘要： Under the present invention, a distribution list of message recipients within an organization undergoing the IT migration is generated by analyzing the infrastructure of the organization. Once the message recipients are known, they can be grouped into a set of mailing groups. Thereafter, specific message templates can be assigned to each group, and a schedule for sending messages to the message recipients can be set. Messages will then be generated and sent to the message recipients using the message templates assigned to their respective mailing group(s) and the schedule. Responses to the messages will be tracked and processed, and records associated with the message recipients will be updated based thereon. Follow-up messages containing additional questions and/or instructions can be generated and sent using any data that is contained in the responses. Also, “non-responses” can be tracked so that reminder messages can be sent.

摘要翻译： 在本发明中，通过分析组织的基础设施来生成在经历IT迁移的组织内的消息收件人的分发列表。 一旦邮件收件人知道，他们可以被分组成一组邮件组。 此后，可以将特定消息模板分配给每个组，并且可以设置用于向消息收件人发送消息的调度。 然后将生成消息并使用分配给其各自的邮寄组和计划的消息模板将其发送到消息收件人。 对消息的响应将被跟踪和处理，并且基于消息收件人相关联的记录将被更新。 可以使用响应中包含的任何数据来生成和发送包含其他问题和/或指令的后续消息。 此外，可以跟踪“非响应”，以便可以发送提醒消息。

公开(公告)号：US20050125522A1

公开(公告)日：2005-06-09

申请号：US10728520

申请日：2003-12-04

申请人： Carol DelGaudio ,  Scott Hicks ,  William Houston ,  Victoria Locke ,  James Martin ,  Douglas Murray ,  Diane Rauch

发明人： Carol DelGaudio ,  Scott Hicks ,  William Houston ,  Victoria Locke ,  James Martin ,  Douglas Murray ,  Diane Rauch

IPC分类号： G06F7/00 ,  G06F15/173 ,  G06F17/30

CPC分类号： G06Q10/087 ,  G06Q20/203 ,  G06Q40/02

摘要： Disclosed are a method of and system for enterprise-wide migration. The method comprises the steps of creating instances of databases for a migration, for billing and reporting, and repositing reports; gathering information on the organization, location, hardware, and software affected by said migration into a database for planning said migration; and building an inventory of the affected hardware and software using an inventory tracking tool or an inventory mailer. Migration hardware and software is ordered based on said planning and said inventory, using an inventory tool; and labor, hardware, and software as installed are tracked and billed, using said billing and reporting database. Agents for said creating, gathering, building and tracking are enabled using an agent control facility.

摘要翻译： 公开的是企业范围迁移的方法和系统。 该方法包括以下步骤：为迁移，计费和报告以及存储报告创建数据库实例; 将所述迁移影响的组织，位置，硬件和软件的信息收集到用于规划所述迁移的数据库中; 并使用库存跟踪工具或库存邮件程序构建受影响的硬件和软件的清单。 使用库存工具，根据所述规划和所述库存订购迁移硬件和软件; 并使用所述计费和报告数据库跟踪和计费所安装的劳动力，硬件和软件。 使用代理控制设施启用用于所述创建，收集，构建和跟踪的代理。

公开(公告)号：US20070078937A1

公开(公告)日：2007-04-05

申请号：US11464903

申请日：2006-08-16

申请人： Carol DelGaudio ,  Scott Hicks ,  William Houston ,  Victoria Locke ,  Douglas Murray ,  Jeffrey Prince ,  Diane Rauch

发明人： Carol DelGaudio ,  Scott Hicks ,  William Houston ,  Victoria Locke ,  Douglas Murray ,  Jeffrey Prince ,  Diane Rauch

IPC分类号： G06F15/16

CPC分类号： G06Q10/06 ,  G06Q10/087 ,  Y10S707/99942 ,  Y10S707/99943

摘要： Under the present invention, an initial distribution list of electronic message recipients within an organization undergoing an IT migration is generated using a personnel directory of the organization and at least one selection criterion. Once initial electronic message recipients are known, messages will be generated and sent using information from a mailing database and a designated schedule. User records for each of the initial electronic message recipients will be created in an inventory database and will include user information from the personnel directory as well as message information. Based on responses to the initial electronic message, follow-up and final electronic messages can be sent to respective distribution lists, and corresponding information stored in the user records of the inventory database.

摘要翻译： 在本发明中，使用组织的人员目录和至少一个选择标准来生成正在经历IT迁移的组织内的电子消息接收者的初始分发列表。 一旦知道初始的电子邮件收件人，将使用邮件数据库和指定时间表中的信息生成和发送邮件。 将在清单数据库中创建每个初始电子邮件收件人的用户记录，并将包括人事目录中的用户信息以及消息信息。 基于对初始电子消息的响应，可以将跟踪和最终电子消息发送到相应的分发列表，以及存储在库存数据库的用户记录中的对应信息。

公开(公告)号：US20060020643A1

公开(公告)日：2006-01-26

申请号：US10898109

申请日：2004-07-22

申请人： Victoria Locke ,  James Martin ,  Diane Rauch

发明人： Victoria Locke ,  James Martin ,  Diane Rauch

IPC分类号： G06F17/30

CPC分类号： G06F17/30575 ,  Y10S707/99942 ,  Y10S707/99943 ,  Y10S707/99944

摘要： A method and system for synchronizing M application documentations across N database instances. Each database instance has a same structural design. N and M are each at least 2. A documentation synchronization agent is executed which updates N1 database instances with the M application documentations and does not update a remaining N-N1 database instances with the M application documentations if N1 is equal to N. N1 is at least 1. If N1 is less than N, then each of the remaining N-N1 database instances include a first and/or second characteristic. The first characteristic is that the remaining database instances include the M application documentations upon initiation of the executing. The second characteristic is that the agent is unable to access the remaining database instance during the executing.

摘要翻译： 一种用于跨N个数据库实例同步M个应用程序文档的方法和系统。 每个数据库实例具有相同的结构设计。 N和M各自至少为2.执行文档同步代理，其使用M应用程序文档更新N1个数据库实例，并且如果N1等于N，则不更新具有M个应用程序文档的剩余N-N1数据库实例。N1是 至少为1.如果N1小于N，则剩余的N-N1数据库实例中的每一个包括第一和/或第二特性。 第一个特征是剩余的数据库实例在启动执行时包括M应用程序文档。 第二个特征是在执行期间代理无法访问剩余的数据库实例。

公开(公告)号：US20050076239A1

公开(公告)日：2005-04-07

申请号：US10680859

申请日：2003-10-07

申请人： Victoria Locke ,  James Martin ,  Renee Mullins ,  Douglas Murray

发明人： Victoria Locke ,  James Martin ,  Renee Mullins ,  Douglas Murray

IPC分类号： G06F21/00 ,  H04L9/00

CPC分类号： G06F21/31

摘要： Disclosed are a tool and method for maintaining passwords. The tool comprises storage for a plurality of current passwords for a plurality of respective applications, and means for displaying a reminder to change one or more of said passwords. The tool further comprises a script for simulating keystroke entries, or running an executable program, to automatically perform a password change in said respective applications for said current passwords of said reminder. These applications may be, for example, workstation applications, legacy host applications, server applications, and networked applications.

摘要翻译： 公开了用于维护密码的工具和方法。 该工具包括用于多个相应应用的多个当前密码的存储，以及用于显示提醒以改变一个或多个所述密码的装置。 该工具还包括用于模拟击键条目或运行可执行程序的脚本，以在所述各个应用程序中自动执行所述提醒的所述当前密码的密码改变。 这些应用可以是例如工作站应用，传统主机应用，服务器应用和联网应用。