公开(公告)号：US07318043B1

公开(公告)日：2008-01-08

申请号：US10853580

申请日：2004-05-24

申请人： Scott M. Silver ,  J. Gary G. Sandridge ,  Robert Lendvai ,  David I. Gellman ,  Diwakar Gupta ,  Stèphane J. Jais

发明人： Scott M. Silver ,  J. Gary G. Sandridge ,  Robert Lendvai ,  David I. Gellman ,  Diwakar Gupta ,  Stèphane J. Jais

IPC分类号： G06Q30/00 ,  G06F17/30

CPC分类号： G06Q30/00 ,  G06Q30/0633 ,  G06Q30/0635 ,  G06Q30/0637

摘要： A method, system, and computer-readable medium for assisting in automatically identifying and handling erroneous orders is described. In some situations, an automatic identification is made of received orders from users that are duplicates of one or more other orders recently placed by those users. When orders are identified as being potentially erroneous, fulfillment of those orders may be delayed while automatically querying the users to obtain manual confirmation to continue with the order fulfillment. In other situations, other types of orders are analyzed, orders are identified as being potentially erroneous in other ways, and such orders are handled in ways other than based on querying for a manual confirmation or rejection response. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.

摘要翻译： 描述了用于帮助自动识别和处理错误订单的方法，系统和计算机可读介质。 在某些情况下，自动识别来自用户的接收到的订单，这些订单是这些用户最近放置的一个或多个其他订单的重复。 当订单被识别为潜在错误时，可能会延迟执行订单，同时自动查询用户获取手动确认以继续订单履行。 在其他情况下，分析其他类型的订单，订单被识别为以其他方式可能是错误的，并且这些订单以除了基于查询手动确认或拒绝响应之外的方式来处理。 提供本摘要以符合要求摘要的规则，并提交其意图是不会用于解释或限制权利要求书的范围或含义。