公开(公告)号：US20180077281A1

公开(公告)日：2018-03-15

申请号：US15814285

申请日：2017-11-15

申请人： ShoreTel, Inc.

发明人： Chakradhar Kondapalli ,  Jason Miller ,  Glenn Hessler ,  Thomas E. Miller

IPC分类号： H04M3/428

CPC分类号： H04M3/4285 ,  H04M7/006

摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.

公开(公告)号：US10200533B2

公开(公告)日：2019-02-05

申请号：US15814285

申请日：2017-11-15

申请人： ShoreTel, Inc.

发明人： Chakradhar Kondapalli ,  Jason Miller ,  Glenn Hessler ,  Thomas E. Miller

IPC分类号： H04L12/66 ,  H04M3/428 ,  H04M7/00

摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.

公开(公告)号：US09866688B1

公开(公告)日：2018-01-09

申请号：US15071472

申请日：2016-03-16

申请人： ShoreTel, Inc.

发明人： Chakradhar Kondapalli ,  Jason Miller ,  Glenn Hessler ,  Thomas E. Miller

IPC分类号： H04L12/66 ,  H04M3/428

CPC分类号： H04M3/4285 ,  H04M7/006

摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.

公开(公告)号：US09319520B1

公开(公告)日：2016-04-19

申请号：US13771534

申请日：2013-02-20

申请人： ShoreTel, Inc.

发明人： Chakradhar Kondapalli ,  Jason Miller ,  Glenn Hessler ,  Thomas E. Miller

IPC分类号： H04L12/66 ,  H04M3/428 ,  H04M7/00

CPC分类号： H04M3/4285 ,  H04M7/006

摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.

摘要翻译： 一种用于在因特网协议语音（VoIP）系统中提供基于文件的媒体保持（MOH）服务的方法包括当呼叫处于保持状态时，选择MOH文件并将MOH文件的数字内容流传送到通信设备。 如果呼叫从保持中移除并重新保持第二次，则MOH文件的数字内容将在呼叫第二次处于保持状态时流式传输到通信设备。 当呼叫在第一次处于保持状态时，数字内容从MOH文件的大部分开始流传送到第一停止点，并且在呼叫第二次保持时，基本上从第一停止点到第二停止点。