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公开(公告)号：US20180077281A1
公开(公告)日：2018-03-15
申请号：US15814285
申请日：2017-11-15
申请人： ShoreTel, Inc.
IPC分类号： H04M3/428
CPC分类号： H04M3/4285 , H04M7/006
摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.
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公开(公告)号：US10200533B2
公开(公告)日：2019-02-05
申请号：US15814285
申请日：2017-11-15
申请人： ShoreTel, Inc.
摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.
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公开(公告)号：US09467568B1
公开(公告)日：2016-10-11
申请号：US14334650
申请日：2014-07-17
申请人： ShoreTel, Inc.
CPC分类号： H04M3/561 , H04L12/16 , H04L12/1822 , H04L12/1827 , H04M1/2535 , H04M3/5175 , H04M3/568 , H04N7/15 , H04Q11/00 , H04Q2213/13103 , H04Q2213/13106 , H04Q2213/1324
摘要： A conference call system with a plurality of endpoints, a switch and a media mixer is disclosed. One or more entities in the conference call system comprise part or whole of a feature module. The feature module executes various telephony features like adjusting the volume of a selected participant in a conference call, initiating a sidebar with a participant wherein other participants cannot hear the conversation of the participants in the sidebar, putting a selected call participant on hold from an endpoint other than the selected participant's endpoint, disconnecting a selected participant from an endpoint other than the selected participant's endpoint and transferring a call with two or more participants to a new participant's endpoint.
摘要翻译： 公开了具有多个端点的电话会议系统，交换机和媒体混合器。 电话会议系统中的一个或多个实体包括特征模块的一部分或全部。 特征模块执行各种电话功能，例如调整电话会议中所选择的参与者的音量，发起与参与者的侧边栏，其中其他参与者不能听到边栏中的参与者的对话，将选定的呼叫参与者从端点置于保持状态 除了所选参与者的端点之外，从所选参与者的端点以外的端点断开所选参与者，并将具有两个或多个参与者的呼叫转移到新参与者的端点。
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公开(公告)号：US09866688B1
公开(公告)日：2018-01-09
申请号：US15071472
申请日：2016-03-16
申请人： ShoreTel, Inc.
CPC分类号： H04M3/4285 , H04M7/006
摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.
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公开(公告)号：US09319520B1
公开(公告)日：2016-04-19
申请号：US13771534
申请日：2013-02-20
申请人： ShoreTel, Inc.
CPC分类号： H04M3/4285 , H04M7/006
摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.
摘要翻译： 一种用于在因特网协议语音（VoIP）系统中提供基于文件的媒体保持（MOH）服务的方法包括当呼叫处于保持状态时，选择MOH文件并将MOH文件的数字内容流传送到通信设备。 如果呼叫从保持中移除并重新保持第二次，则MOH文件的数字内容将在呼叫第二次处于保持状态时流式传输到通信设备。 当呼叫在第一次处于保持状态时，数字内容从MOH文件的大部分开始流传送到第一停止点，并且在呼叫第二次保持时，基本上从第一停止点到第二停止点。
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