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公开(公告)号:US10397741B2
公开(公告)日:2019-08-27
申请号:US15809210
申请日:2017-11-10
Applicant: Shoreline Tracking Systems, LLC
Inventor: David W. Baarman , Bruce A. Patterson , Robert J. Zuker , Thomas E. Deater
Abstract: A system to assist in monitoring and improving services in hotels, motels and other lodging facilities. The system includes a plurality of fixed-location wireless devices that are situated throughout the facility and each service provider or asset to be monitored or tracked is provided with a cooperating mobile wireless device. The mobile devices may periodically transmit beacons that are received by the fixed location devices. The system may determine location based on evaluation of signal strength across a plurality of fixed devices. The system may include premapped calibration data on signal strength to assist in determining location. The location information may help to assess employee performance, to assist in improving performance and to provide improved services. The system may also interact with an application running on a hotel guest's electronic device to allow the system to track guest location. Guest location information can be used to provide improved guest services.
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公开(公告)号:US20210127228A1
公开(公告)日:2021-04-29
申请号:US17092622
申请日:2020-11-09
Applicant: Shoreline Tracking Systems, LLC
Inventor: David W. Baarman , Bruce A. Patterson , Robert J. Zuker , Thomas E. Deater
Abstract: A system to assist in monitoring and improving services in hotels, motels and other lodging facilities. The system includes a plurality of fixed-location wireless devices that are situated throughout the facility and each service provider or asset to be monitored or tracked is provided with a cooperating mobile wireless device. The mobile devices may periodically transmit beacons that are received by the fixed location devices. The system may determine location based on evaluation of signal strength across a plurality of fixed devices. The system may include premapped calibration data on signal strength to assist in determining location. The location information may help to assess employee performance, to assist in improving performance and to provide improved services. The system may also interact with an application running on a hotel guest's electronic device to allow the system to track guest location. Guest location information can be used to provide improved guest services.
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公开(公告)号:US11606668B2
公开(公告)日:2023-03-14
申请号:US17092622
申请日:2020-11-09
Applicant: Shoreline Tracking Systems, LLC
Inventor: David W. Baarman , Bruce A. Patterson , Robert J. Zuker , Thomas E. Deater
Abstract: A system to assist in monitoring and improving services in hotels, motels and other lodging facilities. The system includes a plurality of fixed-location wireless devices that are situated throughout the facility and each service provider or asset to be monitored or tracked is provided with a cooperating mobile wireless device. The mobile devices may periodically transmit beacons that are received by the fixed location devices. The system may determine location based on evaluation of signal strength across a plurality of fixed devices. The system may include premapped calibration data on signal strength to assist in determining location. The location information may help to assess employee performance, to assist in improving performance and to provide improved services. The system may also interact with an application running on a hotel guest's electronic device to allow the system to track guest location. Guest location information can be used to provide improved guest services.
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公开(公告)号:US20190335297A1
公开(公告)日:2019-10-31
申请号:US16505827
申请日:2019-07-09
Applicant: Shoreline Tracking Systems, LLC
Inventor: David W. Baarman , Bruce A. Patterson , Robert J. Zuker , Thomas E. Deater
Abstract: A system to assist in monitoring and improving services in hotels, motels and other lodging facilities. The system includes a plurality of fixed-location wireless devices that are situated throughout the facility and each service provider or asset to be monitored or tracked is provided with a cooperating mobile wireless device. The mobile devices may periodically transmit beacons that are received by the fixed location devices. The system may determine location based on evaluation of signal strength across a plurality of fixed devices. The system may include premapped calibration data on signal strength to assist in determining location. The location information may help to assess employee performance, to assist in improving performance and to provide improved services. The system may also interact with an application running on a hotel guest's electronic device to allow the system to track guest location. Guest location information can be used to provide improved guest services.
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公开(公告)号:US20180160269A1
公开(公告)日:2018-06-07
申请号:US15809210
申请日:2017-11-10
Applicant: Shoreline Tracking Systems, LLC
Inventor: David W. Baarman , Bruce A. Patterson , Robert J. Zuker , Thomas E. Deater
CPC classification number: H04W4/023 , G01S5/00 , G06Q50/12 , H04W4/025 , H04W4/029 , H04W4/80 , H04W4/90 , H04W84/12
Abstract: A system to assist in monitoring and improving services in hotels, motels and other lodging facilities. The system includes a plurality of fixed-location wireless devices that are situated throughout the facility and each service provider or asset to be monitored or tracked is provided with a cooperating mobile wireless device. The mobile devices may periodically transmit beacons that are received by the fixed location devices. The system may determine location based on evaluation of signal strength across a plurality of fixed devices. The system may include premapped calibration data on signal strength to assist in determining location. The location information may help to assess employee performance, to assist in improving performance and to provide improved services. The system may also interact with an application running on a hotel guest's electronic device to allow the system to track guest location. Guest location information can be used to provide improved guest services.
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