Customizable courses of action for responding to incidents in information technology environments

    公开(公告)号:US11182163B1

    公开(公告)日:2021-11-23

    申请号:US16119238

    申请日:2018-08-31

    申请人: Splunk Inc.

    IPC分类号: G06F9/30

    摘要: Examples described herein relate to customization of courses of action for responding to incidents in information technology (IT) environments. An incident management service executes incident response monitoring, identification and remediation across an IT environment for one or more entities that may have their own configuration of computing assets (computing environment) within the IT environment. A course of action outlines remediation actions for responding to specific types of incidents within an IT environment. A course of action is customized for implementation within a particular computing environment associated with an entity. Customization of a course of action comprises generation and implementation of instruction sets that are usable to tailor remedial actions for execution in computing environments of different entities. An instruction set provides commands/calls that are specific to computing assets associated with an entity, which are usable to execute remedial actions for a specific type of incident.

    Learning based security threat containment

    公开(公告)号:US11019092B2

    公开(公告)日:2021-05-25

    申请号:US14677493

    申请日:2015-04-02

    申请人: SPLUNK INC.

    摘要: Systems, methods, and software described herein provide action recommendations to administrators of a computing environment based on effectiveness of previously implemented actions. In one example, an advisement system identifies a security incident for an asset in the computing environment, and obtains enrichment information for the incident. Based on the enrichment information a rule set and associated recommended security actions are identified for the incident. Once the recommended security actions are identified, a subset of the action recommendations are organized based on previous action implementations in the computing environment, and the subset is provided to an administrator for selection.

    SECURELY MANAGING AUTHENTICATION INFORMATION FOR AUTOMATED INCIDENT RESPONSES

    公开(公告)号:US20210081523A1

    公开(公告)日:2021-03-18

    申请号:US17106001

    申请日:2020-11-27

    申请人: Splunk Inc.

    IPC分类号: G06F21/45 G06F21/60 H04L29/06

    摘要: Described herein are improvements for responding to incidents in an information technology (IT) environment. In one example, a method includes, in an incident response system, receiving authentication information for use by a first component for responding to an incident in an information technology (IT) environment. The method further includes encrypting the authentication information and storing the authentication information in the incident response system along with encrypted parameters for operating the first component. In the incident response system, upon determining that the first component requires the authentication information for an interaction, the method provides retrieving the authentication information and providing the authentication information to the first component.