摘要:
A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services may include, e.g., private directory and calendar data synchronization, identity pre-validation, etc. To personalize the services, at least one profile record associated with the user which may specify, among others, the devices used by the user to communicate with the information/call center, and preferred information/call center to which an information assistance call is routed. Accordingly, services and service features provided to the user may be tailored for use with the specified devices. Security measures may also be instituted in the profile record to restrict use of certain services and service features.
摘要:
In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.
摘要:
In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.
摘要:
In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.
摘要:
In one example, a system receives, from different sources, data having various formats, the received data is selected and combined in accordance with the invention to create accurate records. Specifically, the inventive system organizes the received data into uniform data records having a predetermined format. The data in the uniform data records is converted, if necessary, to conform to a predetermined nomenclature, resulting in normalized data records. The normalized data records are then processed to extract and/or deduce information desired by users.
摘要:
A method and system for interfacing an application program with a compound document storage system. The present invention provides an interface which an application program uses to manipulate compound documents. In a preferred embodiment, this interface is implemented in a multilayered architecture. The first layer provides methods which an application program uses to access a compound document using the functions of the second layer. The second layer maps requests to store data in the compound document to a storage format using the functions of the third layer. The third layer maps requests to write to a file to an arbitrary storage medium.
摘要:
A method and system for interfacing an application program with a compound document storage system. The present invention provides an interface which an application program uses to manipulate compound documents. In a preferred embodiment, this interface is implemented in a multilayered architecture. The first layer provides methods which an application program uses to access a compound document using the functions of the second layer. The second layer maps requests to store data in the compound document to a storage format using the functions of the third layer. The third layer maps requests to write to a file to an arbitrary storage medium. In another aspect, the present invention provides for the transactioning of modifications to data in a file that is stored in a tree structure having nodes. When modifications are made to a node that is not transacted, the modifications are associated with the closest ancestor node that is transacted. When modifications are made to a node that is transacted, the modifications are associated with that node. When such associated modifications are committed, the modifications are disassociated from that node and associated with the closest ancestor node that is transacted.
摘要:
A method and system for interfacing an application program with a compound document storage system. The present invention provides an interface which an application program uses to manipulate compound documents. In a preferred embodiment, this interface is implemented in a multilayered architecture. The first layer provides methods which an application program uses to access a compound document using the functions of the second layer. The second layer maps requests to store data in the compound document to a storage format using the functions of the third layer. The third layer maps requests to write to a file to an arbitrary storage medium.