Abstract:
The present invention provides systems and methods that automatically notify customers of available higher levels of service for package delivery if available. Typically, customers query a delivery company to determine how long it would take to have a package delivered by standard ground delivery. In accordance with the present invention, the customer will also be notified of a higher level of service if it is available for delivery of the package.
Abstract:
The present invention provides systems and methods that allow a user to track packages throughout the course of delivery without requiring the user to completely reenter tracking information such as an 18 character tracking number and also allow the user to use a wide variety of communication devices to track and retrack a package without requiring the user to reenter the entire tracking number.