公开(公告)号：US11632347B2

公开(公告)日：2023-04-18

申请号：US17885679

申请日：2022-08-11

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: H04L51/52 ,  G06F3/04883 ,  H04L51/046 ,  H04L67/02 ,  H04L51/226 ,  G06Q10/10 ,  G06F16/903

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US11588904B2

公开(公告)日：2023-02-21

申请号：US17234288

申请日：2021-04-19

Applicant: VMware, Inc.

Inventor： Hemant Sahani ,  Ian Ragsdale ,  Adam Cianfichi

IPC: H04L67/306 ,  H04L51/42 ,  H04L51/224

Abstract: Examples described herein include systems and methods for management of contextual notifications on user devices. Entities can be categorized as VIP status based on scoring profiles sent from a management server to the user device. Applications on the user device can implement an SDK that reads the profiles and sets certain actions to boost scores and others to reduce scores. These local VIP scores can be sent periodically from the user device to the management server. The management server can use them in conjunction with global VIP scores for the same entities to create aggregated VIP information. This can be sent back to the user device, allowing the user device to then visualize different notifications or workflows based on whether an entity's aggregated VIP information exceeds one or more thresholds.

公开(公告)号：US10986205B2

公开(公告)日：2021-04-20

申请号：US16237765

申请日：2019-01-02

Applicant: VMware, Inc.

Inventor： Hemant Sahani ,  Ian Ragsdale ,  Adam Cianfichi

IPC: H04L29/08 ,  H04L12/58

Abstract: Examples described herein include systems and methods for management of contextual notifications on user devices. Entities can be categorized as VIP status based on scoring profiles sent from a management server to the user device. Applications on the user device can implement an SDK that reads the profiles and sets certain actions to boost scores and others to reduce scores. These local VIP scores can be sent periodically from the user device to the management server. The management server can use them in conjunction with global VIP scores for the same entities to create aggregated VIP information. This can be sent back to the user device, allowing the user device to then visualize different notifications or workflows based on whether an entity's aggregated VIP information exceeds one or more thresholds.

公开(公告)号：US20180321802A1

公开(公告)日：2018-11-08

申请号：US16036046

申请日：2018-07-16

Applicant: VMware, Inc.

Inventor： Andrew Eye ,  Adam Cianfichi

IPC: G06F3/0482 ,  G06F3/0488

CPC classification number: G06F3/0482 ,  G06F3/04883

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for displaying, by the one or more processors, at least one graphical representation associated with an electronic document on a touchscreen display; and receiving, by the one or more processors, user input to the at least one graphical representation, the user input indicating a touchscreen gesture to the touchscreen display, and in response: determining a type of the touchscreen gesture; determining a degree of the touchscreen gesture; identifying one or more actions based on the type and the degree, each action of the one or more actions being executable to progress through a workflow; and displaying one or more action elements on the touchscreen display, each action element representing an action of the one or more actions.

公开(公告)号：US11444908B2

公开(公告)日：2022-09-13

申请号：US17192663

申请日：2021-03-04

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: G06Q10/10 ,  G06F16/903 ,  H04L51/226 ,  H04L51/52 ,  G06F3/04883 ,  H04L51/046 ,  H04L67/02

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US20210243270A1

公开(公告)日：2021-08-05

申请号：US17234288

申请日：2021-04-19

Applicant: VMware, Inc.

Inventor： Hemant Sahani ,  Ian Ragsdale ,  Adam Cianfichi

IPC: H04L29/08 ,  H04L12/58

Abstract: Examples described herein include systems and methods for management of contextual notifications on user devices. Entities can be categorized as VIP status based on scoring profiles sent from a management server to the user device. Applications on the user device can implement an SDK that reads the profiles and sets certain actions to boost scores and others to reduce scores. These local VIP scores can be sent periodically from the user device to the management server. The management server can use them in conjunction with global VIP scores for the same entities to create aggregated VIP information. This can be sent back to the user device, allowing the user device to then visualize different notifications or workflows based on whether an entity's aggregated VIP information exceeds one or more thresholds.

公开(公告)号：US20200213414A1

公开(公告)日：2020-07-02

申请号：US16237765

申请日：2019-01-02

Applicant: VMware, Inc.

Inventor： Hemant Sahani ,  Ian Ragsdale ,  Adam Cianfichi

IPC: H04L29/08 ,  H04L12/58

Abstract: Examples described herein include systems and methods for management of contextual notifications on user devices. Entities can be categorized as VIP status based on scoring profiles sent from a management server to the user device. Applications on the user device can implement an SDK that reads the profiles and sets certain actions to boost scores and others to reduce scores. These local VIP scores can be sent periodically from the user device to the management server. The management server can use them in conjunction with global VIP scores for the same entities to create aggregated VIP information. This can be sent back to the user device, allowing the user device to then visualize different notifications or workflows based on whether an entity's aggregated VIP information exceeds one or more thresholds.

公开(公告)号：US10560416B2

公开(公告)日：2020-02-11

申请号：US15416444

申请日：2017-01-26

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: G06F15/16 ,  H04L12/58 ,  G06Q10/10 ,  G06F16/903 ,  G06F3/0488 ,  H04L29/08

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US20180097768A1

公开(公告)日：2018-04-05

申请号：US15416444

申请日：2017-01-26

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: H04L12/58 ,  H04L29/08 ,  G06F3/0488

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US20180097767A1

公开(公告)日：2018-04-05

申请号：US15369888

申请日：2016-12-06

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: H04L12/58 ,  H04L12/24 ,  G06F17/30 ,  G06Q10/10

CPC classification number: H04L51/26 ,  G06F3/04883 ,  G06F16/90335 ,  G06Q10/103 ,  H04L51/046 ,  H04L51/32 ,  H04L67/02

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.