公开(公告)号：US10977020B2

公开(公告)日：2021-04-13

申请号：US16220982

申请日：2018-12-14

Applicant: VMware, Inc.

Inventor： Rob Worsnop ,  David Shaw ,  Shree Harsha ,  Marshall Anne Busbee

IPC: G06F8/61 ,  G06Q10/10 ,  G06N20/00 ,  G06K9/34

Abstract: Systems and methods disclosed herein provide context-based application suggestions to a user in real time. A user device can identify a keyword displayed in an application, such as an email application. The user device can request a card from a connector external to the user device. The connector can identify an application that relates to the keyword and determine a current installation status for the application with respect to the user device. The connector can query a management server at which the user device is enrolled to request the installation status. If the application is not installed on the user device, the connector can instruct the user device to prompt the user to install the application. If the application is installed, the connector can instruct the user device to prompt the user to launch the installed application.

公开(公告)号：US11444908B2

公开(公告)日：2022-09-13

申请号：US17192663

申请日：2021-03-04

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: G06Q10/10 ,  G06F16/903 ,  H04L51/226 ,  H04L51/52 ,  G06F3/04883 ,  H04L51/046 ,  H04L67/02

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US11632347B2

公开(公告)日：2023-04-18

申请号：US17885679

申请日：2022-08-11

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: H04L51/52 ,  G06F3/04883 ,  H04L51/046 ,  H04L67/02 ,  H04L51/226 ,  G06Q10/10 ,  G06F16/903

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US20210117174A1

公开(公告)日：2021-04-22

申请号：US17137983

申请日：2020-12-30

Applicant: VMware, Inc.

Inventor： Rob Worsnop ,  David Shaw ,  Shree Harsha ,  Marshall Anne Busbee

IPC: G06F8/61 ,  G06Q10/10 ,  G06N20/00 ,  G06K9/34

Abstract: Systems and methods disclosed herein provide context-based application suggestions to a user in real time. A user device can identify a keyword displayed in an application, such as an email application. The user device can request a card from a connector external to the user device. The connector can identify an application that relates to the keyword and determine a current installation status for the application with respect to the user device. The connector can query a management server at which the user device is enrolled to request the installation status. If the application is not installed on the user device, the connector can instruct the user device to prompt the user to install the application. If the application is installed, the connector can instruct the user device to prompt the user to launch the installed application.

公开(公告)号：US10560416B2

公开(公告)日：2020-02-11

申请号：US15416444

申请日：2017-01-26

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: G06F15/16 ,  H04L12/58 ,  G06Q10/10 ,  G06F16/903 ,  G06F3/0488 ,  H04L29/08

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US20180097768A1

公开(公告)日：2018-04-05

申请号：US15416444

申请日：2017-01-26

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: H04L12/58 ,  H04L29/08 ,  G06F3/0488

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US20180097767A1

公开(公告)日：2018-04-05

申请号：US15369888

申请日：2016-12-06

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: H04L12/58 ,  H04L12/24 ,  G06F17/30 ,  G06Q10/10

CPC classification number: H04L51/26 ,  G06F3/04883 ,  G06F16/90335 ,  G06Q10/103 ,  H04L51/046 ,  H04L51/32 ,  H04L67/02

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US11526340B2

公开(公告)日：2022-12-13

申请号：US17137983

申请日：2020-12-30

Applicant: VMware, Inc.

Inventor： Rob Worsnop ,  David Shaw ,  Shree Harsha ,  Marshall Anne Busbee

IPC: G06F8/61 ,  G06V30/10 ,  G06Q10/10 ,  G06N20/00 ,  G06V30/148

Abstract: Systems and methods disclosed herein provide context-based application suggestions to a user in real time. A user device can identify a keyword displayed in an application, such as an email application. The user device can request a card from a connector external to the user device. The connector can identify an application that relates to the keyword and determine a current installation status for the application with respect to the user device. The connector can query a management server at which the user device is enrolled to request the installation status. If the application is not installed on the user device, the connector can instruct the user device to prompt the user to install the application. If the application is installed, the connector can instruct the user device to prompt the user to launch the installed application.

公开(公告)号：US20220385616A1

公开(公告)日：2022-12-01

申请号：US17885679

申请日：2022-08-11

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: H04L51/226 ,  G06Q10/10 ,  G06F16/903 ,  H04L51/52 ,  G06F3/04883 ,  H04L51/046 ,  H04L67/02

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.

公开(公告)号：US20210194844A1

公开(公告)日：2021-06-24

申请号：US17192663

申请日：2021-03-04

Applicant: VMware, Inc.

Inventor： Ian Ragsdale ,  Adam Cianfichi ,  Neal Foster ,  Marshall Anne Busbee ,  Dan Zeck ,  Rob Worsnop ,  Anthony Kueh ,  Andrew Eye

IPC: H04L12/58 ,  G06Q10/10 ,  G06F16/903 ,  G06F3/0488 ,  H04L29/08

Abstract: Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.