公开(公告)号：US10331508B2

公开(公告)日：2019-06-25

申请号：US15415235

申请日：2017-01-25

Applicant: VMware, Inc.

Inventor： Sowgandh Sunil Gadi ,  Ayoob Khan ,  Vihang Karajgaonkar

IPC: G06F11/36 ,  G06F11/07

Abstract: A computer-implemented method assessing the risk of a future crash occurring on a computer system is disclosed. Crash results are received from a crash analysis system. The crash results are analyzed, at a processor, to determine the likelihood of the future crash occurring on the computer system. Information regarding the likelihood of the future crash occurring on the computer system is provided to a user of the computer system.

公开(公告)号：US10191837B2

公开(公告)日：2019-01-29

申请号：US15415047

申请日：2017-01-25

Applicant: VMware, Inc.

Inventor： Sowgandh Sunil Gadi ,  Naveen Prakash Rao ,  Travis Finch ,  Ayoob Khan

IPC: G06F11/07 ,  G06F11/36

Abstract: An automated end-to-end analysis of customer service requests is disclosed. A core dump is received, wherein the core dump corresponds to a customer service request regarding a crash of a computer system. The core dump is automatically analyzed with a processor to generate analysis results. A graphical representation for display on a graphic user interface of a computer is generate, wherein the graphical representation corresponds to the analysis results for the core dump.

公开(公告)号：US10338990B2

公开(公告)日：2019-07-02

申请号：US15415089

申请日：2017-01-25

Applicant: VMware, Inc.

Inventor： Ayoob Khan ,  Sowgandh Sunil Gadi

IPC: G06F11/07 ,  G06F11/36

Abstract: In a crash analysis system, a method for analyzing a core dump corresponding to a crash of a computer system is disclosed. A core dump is received wherein the core dump corresponds to a crash of a computer system. A culprit module responsible for the crash of the computer system is determined. A signature back trace, which pertains to a symptom of the crash of the computer system is generated.

公开(公告)号：US10365959B2

公开(公告)日：2019-07-30

申请号：US15415135

申请日：2017-01-25

Applicant: VMware, Inc.

Inventor： Sowgandh Sunil Gadi ,  Ayoob Khan ,  Travis Finch ,  Kali Gaddam

IPC: G06F11/00 ,  G06F11/07

Abstract: A computer-implemented method for providing crash results for a computer system on a graphical user interface is disclosed. A component access control feature is displayed on a graphic user interface. The component access control feature enables a user to select a component and view crash results pertaining to the component. A graphical representation for display on the graphic user interface is generated. The graphical representation includes at least a portion of a signature back trace corresponding to a crash associated with the component.