公开(公告)号：US10191837B2

公开(公告)日：2019-01-29

申请号：US15415047

申请日：2017-01-25

Applicant: VMware, Inc.

Inventor： Sowgandh Sunil Gadi ,  Naveen Prakash Rao ,  Travis Finch ,  Ayoob Khan

IPC: G06F11/07 ,  G06F11/36

Abstract: An automated end-to-end analysis of customer service requests is disclosed. A core dump is received, wherein the core dump corresponds to a customer service request regarding a crash of a computer system. The core dump is automatically analyzed with a processor to generate analysis results. A graphical representation for display on a graphic user interface of a computer is generate, wherein the graphical representation corresponds to the analysis results for the core dump.

公开(公告)号：US09170924B2

公开(公告)日：2015-10-27

申请号：US13967285

申请日：2013-08-14

Applicant: VMware, Inc.

Inventor： Travis Finch ,  Ahmad Hassan Tawil

IPC: G06F9/44 ,  G06Q99/00 ,  G06F15/16 ,  G06F11/36

CPC classification number: G06F11/3672 ,  G06F11/3688

Abstract: Exemplary systems and methods certify a partner product for use with an originally developed product. A certification agent within a partner computing system transmits, to a certification server that is external to the partner computing system, an indication that the certification agent is ready to run a certification test of a partner product. The certification agent is configured to run the certification test. The certification agent is communicatively coupled to a testbed operating within the partner computing system and in which the partner product is to be tested. The certification agent receives, from the external certification server, an instruction to implement at least a portion of the certification test. In response to receiving the instruction, the certification agent initiates the portion of the certification test within testbed.

Abstract translation: 示范性的系统和方法证明与最初开发的产品一起使用的合作伙伴产品。 合作伙伴计算系统内的认证代理将合作伙伴计算系统外部的认证服务器传送给认证代理人准备运行合作伙伴产品认证测试的指示。 验证代理被配置为运行认证测试。 认证代理人通信耦合到在合作伙伴计算系统内运行的测试台，并且合作伙伴产品将在其中进行测试。 认证代理从外部认证服务器接收实施认证测试的至少一部分的指令。 在接受指令的情况下，认证代理人在测试台内启动认证测试的一部分。

公开(公告)号：US10735280B1

公开(公告)日：2020-08-04

申请号：US16256509

申请日：2019-01-24

Applicant: VMware, Inc.

Inventor： Travis Finch ,  Zohar Schafir Hirshfeld ,  Shanqiang Huang ,  Lawrence James McDonough

IPC: G06F15/177 ,  H04L12/24 ,  H04L29/08

Abstract: Various examples are described for the integration and customization of third-party applications and services with computing infrastructure of a data center. One or more computing devices can maintain a remote computing environment for an enterprise that provides at least one remote computing service on behalf of the enterprise. The one or more computing devices can identify existing infrastructure used by the remote computing environment in providing the at least one remote computing service, identify third-party services that are compatible with the existing infrastructure, present the third-party services in a console in association with operation of the remote computing environment, and in an instance in which one of the third-party services is selected for deployment in the console, automatically reconfigure the remote computing environment to include the one of the third-party services selected.

公开(公告)号：US20200244549A1

公开(公告)日：2020-07-30

申请号：US16256509

申请日：2019-01-24

Applicant: VMware, Inc.

Inventor： Travis Finch ,  Zohar Schafir Hirshfeld ,  Shanqiang Huang ,  Lawrence James McDonough

IPC: H04L12/24 ,  H04L29/08

Abstract: Various examples are described for the integration and customization of third-party applications and services with computing infrastructure of a data center. One or more computing devices can maintain a remote computing environment for an enterprise that provides at least one remote computing service on behalf of the enterprise. The one or more computing devices can identify existing infrastructure used by the remote computing environment in providing the at least one remote computing service, identify third-party services that are compatible with the existing infrastructure, present the third-party services in a console in association with operation of the remote computing environment, and in an instance in which one of the third-party services is selected for deployment in the console, automatically reconfigure the remote computing environment to include the one of the third-party services selected.

公开(公告)号：US11374832B2

公开(公告)日：2022-06-28

申请号：US16936557

申请日：2020-07-23

Applicant: VMware, Inc.

Inventor： Travis Finch ,  Zohar Schafir Hirshfeld ,  Shanqiang Huang ,  Lawrence James McDonough

IPC: G06F15/177 ,  H04L41/5041 ,  H04L41/22 ,  H04L67/10 ,  H04L67/53 ,  H04L67/51 ,  H04L67/00

Abstract: Various examples are described for the integration and customization of third-party applications and services with computing infrastructure of a data center. One or more computing devices can maintain a remote computing environment for an enterprise that provides at least one remote computing service on behalf of the enterprise. A portal can be provided that is configured to, from an entity not associated with the remote computing environment, receive a specification of information associated with one of a plurality of third-party services and compatibility criteria of the one of the third-party services. Existing infrastructure used by the remote computing environment in providing the at least one remote computing service is identified. Third-party services that are compatible with the existing infrastructure is identified and presented in a console in association with operation of the remote computing environment.

公开(公告)号：US10365959B2

公开(公告)日：2019-07-30

申请号：US15415135

申请日：2017-01-25

Applicant: VMware, Inc.

Inventor： Sowgandh Sunil Gadi ,  Ayoob Khan ,  Travis Finch ,  Kali Gaddam

IPC: G06F11/00 ,  G06F11/07

Abstract: A computer-implemented method for providing crash results for a computer system on a graphical user interface is disclosed. A component access control feature is displayed on a graphic user interface. The component access control feature enables a user to select a component and view crash results pertaining to the component. A graphical representation for display on the graphic user interface is generated. The graphical representation includes at least a portion of a signature back trace corresponding to a crash associated with the component.