Abstract:
When an IP telephony system is attempting to setup a telephony communication between a calling party and a called party, the system monitors to determine if any audio or video is played to the calling party as early media. If so, the detected early media may be analyzed to determine one or more characteristics of the early media. The analysis may determine if early media is designed to cause the calling party to prematurely terminate the call setup attempt.
Abstract:
The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement.
Abstract:
The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement.