公开(公告)号：US20150220873A1

公开(公告)日：2015-08-06

申请号：US14171991

申请日：2014-02-04

Applicant: Verizon Patent and Licensing Inc.

Inventor： Muhammed Shaphy ,  Sanjay Manocha ,  Jagannath K. Rangarajan ,  Ravi Jindal ,  Rasesh Maniar ,  Rachyata Kapoor ,  Nityanand Sharma

IPC: G06Q10/06

CPC classification number: G06Q10/063114

Abstract: A device may receive a provisioning order associated with providing a service to a customer premises. The provisioning order may be based on order information, provided by a technician located on the customer premises, associated with initiating provisioning of the service to the customer premises. The device may identify the provisioning order as a prioritized order. The provisioning order being identified as a prioritized order indicating that the provisioning order is to be processed before a non-prioritized provisioning order. The device may provide an acknowledgement of receipt of the provisioning order based on identifying the provisioning order as a prioritized order. The device may determine provisioning information based on the provisioning order. The provisioning information may include equipment installation or configuration instructions associated with initiating provisioning of the service to the customer premises. The device may provide the provisioning information while the technician is located on the customer premises.

Abstract translation: 设备可以接收与向客户驻地提供服务相关联的供应订单。 供应订单可以基于由位于客户驻地的技术人员提供的订单信息，其与向客户驻地提供服务的启动相关联。 设备可以将供应订单标识为优先顺序。 该供应订单被标识为优先顺序，指示在非优先供应订单之前处理供应订单。 设备可以基于将供应订单确定为优先顺序来提供接收供应订单的确认。 设备可以基于供应顺序来确定供应信息。 配置信息可以包括与向客户驻地开始提供服务相关联的设备安装或配置指令。 该设备可以在技术人员位于客户驻地时提供供应信息。