公开(公告)号：US20150262281A1

公开(公告)日：2015-09-17

申请号：US14204034

申请日：2014-03-11

Applicant: Verizon Patent and Licensing Inc.

Inventor： Muhammed Shaphy ,  Jagannath K. Rangarajan ,  Sanjeev Sati ,  Sundaresan Gnanasekaran

IPC: G06Q30/06

CPC classification number: G06Q30/0631

Abstract: A system may include an upgrade server device configured to: establish a session with a user device over a network; receive, from the user device during the session, a request to provide a list of recommended upgrades for a customer; obtain the list of recommended upgrades for the customer; send the list to the user device; and receive, from the user device, an order for one of the recommended upgrades in the list. The system may also include a provisioning system configured to provision a product or service associated with the order.

Abstract translation: 系统可以包括升级服务器设备，其被配置为：通过网络与用户设备建立会话; 在会话期间从用户设备接收请求以提供客户的推荐升级列表; 获取客户推荐升级列表; 将列表发送到用户设备; 并从用户设备接收列表中推荐升级中的一个的订单。 系统还可以包括被配置为提供与订单相关联的产品或服务的供应系统。

公开(公告)号：US20150220873A1

公开(公告)日：2015-08-06

申请号：US14171991

申请日：2014-02-04

Applicant: Verizon Patent and Licensing Inc.

Inventor： Muhammed Shaphy ,  Sanjay Manocha ,  Jagannath K. Rangarajan ,  Ravi Jindal ,  Rasesh Maniar ,  Rachyata Kapoor ,  Nityanand Sharma

IPC: G06Q10/06

CPC classification number: G06Q10/063114

Abstract: A device may receive a provisioning order associated with providing a service to a customer premises. The provisioning order may be based on order information, provided by a technician located on the customer premises, associated with initiating provisioning of the service to the customer premises. The device may identify the provisioning order as a prioritized order. The provisioning order being identified as a prioritized order indicating that the provisioning order is to be processed before a non-prioritized provisioning order. The device may provide an acknowledgement of receipt of the provisioning order based on identifying the provisioning order as a prioritized order. The device may determine provisioning information based on the provisioning order. The provisioning information may include equipment installation or configuration instructions associated with initiating provisioning of the service to the customer premises. The device may provide the provisioning information while the technician is located on the customer premises.

Abstract translation: 设备可以接收与向客户驻地提供服务相关联的供应订单。 供应订单可以基于由位于客户驻地的技术人员提供的订单信息，其与向客户驻地提供服务的启动相关联。 设备可以将供应订单标识为优先顺序。 该供应订单被标识为优先顺序，指示在非优先供应订单之前处理供应订单。 设备可以基于将供应订单确定为优先顺序来提供接收供应订单的确认。 设备可以基于供应顺序来确定供应信息。 配置信息可以包括与向客户驻地开始提供服务相关联的设备安装或配置指令。 该设备可以在技术人员位于客户驻地时提供供应信息。

公开(公告)号：US09860671B2

公开(公告)日：2018-01-02

申请号：US13784332

申请日：2013-03-04

Applicant: Verizon Patent and Licensing Inc.

Inventor： Jagannath K. Rangarajan ,  Muhammed Shaphy ,  Abhijit Chandek ,  Ebenezer Bardhan ,  Shachi Naren ,  Nityanand Sharma ,  Harold Rex Slay, Jr.

IPC: H04M3/00 ,  H04W4/00

CPC classification number: H04W4/001 ,  H04W4/50

Abstract: An approach for providing feature configuration management is described. A service controller platform, monitors at least one environmental parameter of a mobile device; determines an event according to a threshold, the event being based on at least a change in the at least one environmental parameter; determines a feature configuration setting associated with at least one of the threshold or the event according to a device profile, wherein the device profile specifies a feature configuration setting that includes at least one of locking the mobile device, limiting access to at least one predetermined application, or disabling the mobile device; and causes the mobile device to change a feature configuration according to the feature configuration setting.

公开(公告)号：US09228843B2

公开(公告)日：2016-01-05

申请号：US14137018

申请日：2013-12-20

Applicant: Verizon Patent and Licensing Inc.

Inventor： Jagannath K. Rangarajan ,  Harold Rex Slay, Jr. ,  Ajeet K. Gupta ,  Robert A. Kneusel ,  Muhammed Shaphy ,  Carl T. White ,  Kevin K. Darling ,  Vipul Kadia ,  Nityanand Sharma

IPC: G06Q10/00 ,  G01C21/26 ,  G06Q10/06 ,  G06Q30/00 ,  H04W24/08

CPC classification number: G01C21/26 ,  G06Q10/00 ,  G06Q10/06315 ,  G06Q30/016 ,  H04W24/08

Abstract: An approach is described for providing telematics information in connection with equipment. The approach includes scanning equipment available in a service vehicle, wherein the service vehicle is located at a service location. The approach also includes determining location information for the service location based on telematics information associated with the service vehicle. The approach further includes mapping the equipment to the service location based on the location information.

Abstract translation: 描述了一种提供与设备相关的远程信息处理信息的方法。 该方法包括扫描服务车辆中可用的设备，其中服务车辆位于服务位置。 该方法还包括基于与服务车辆相关联的远程信息处理信息来确定服务位置的位置信息。 该方法还包括基于位置信息将设备映射到服务位置。