Method and apparatus for delivering messages based on user activity status

    公开(公告)号:US10785172B2

    公开(公告)日:2020-09-22

    申请号:US14286578

    申请日:2014-05-23

    Abstract: An approach is provided for delivering messages to a user based on their activity status. An activity detection platform receives a request to deliver a message from a sending device to a receiving device. The activity detection platform also detects an activity status of a receiving user associated with the receiving device based on the request. The activity detection platform also presents at least one delivery option for the message at the sending device to a sending user based on the detection. The message is then processed based on the at least one delivery option selected by the sending user prior to a presentation of the message to the receiving user.

    Method and system for providing communication hold status management
    2.
    发明授权
    Method and system for providing communication hold status management 有权
    提供通信保持状态管理的方法和系统

    公开(公告)号:US09473628B2

    公开(公告)日:2016-10-18

    申请号:US14334323

    申请日:2014-07-17

    Abstract: An approach is provided for providing media and alert notification during a hold status of a communication session. The approach includes detecting a hold status of a communication session associated with a device. The approach also includes monitoring hold media transmitted to the device during the hold status and processing the monitored hold media to determine a variation in a characteristic of the hold media. The approach further includes determining a change in the hold status based on the variation; and presenting an alert notification on the device, another device, or a combination thereof to indicate the change in the hold status.

    Abstract translation: 提供了一种用于在通信会话的保持状态期间提供媒体和警报通知的方法。 该方法包括检测与设备相关联的通信会话的保持状态。 该方法还包括在保持状态期间监视传输到设备的保持媒体并处理所监视的保持媒体以确定保持媒体的特性的变化。 该方法还包括基于变化确定保持状态的变化; 并在设备,另一设备或其组合上呈现警报通知,以指示保持状态的改变。

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