公开(公告)号：US06353851B1

公开(公告)日：2002-03-05

申请号：US09221067

申请日：1998-12-28

申请人： Vinod Anupam ,  Narain H. Gehani ,  Viswanath Kadambari

发明人： Vinod Anupam ,  Narain H. Gehani ,  Viswanath Kadambari

IPC分类号： G06F1300

CPC分类号： G06Q10/10 ,  G06F17/30873

摘要： An arrangement for realizing asymmetric collaboration utilizes a “shared Web-top”, i.e., a work space, in which different in-document applications can run and be shared. Specifically, in one embodiment of the invention employed in asymmetric collaboration, documents to be collaborated on at different users' terminals are logically identical but structurally different. Indeed, one of the collaborators, for example, a customer service agent, may have access to information that should not be made available to others of the collaborators. This asymmetric collaboration is realized by assigning a unique logical name to each information entity. Then, changes in the entity captured by some detection technique, for example, the use of document polling or event handlers, are propagated along with the name of the entity to the collaborators, where they are processed only if the relevant named entity exists. If the entity exists the logical name of the entity is mapped into its physical name which, therefore, allows asymmetric collaboration. Consequently, the name-based technique allows the collaborators, e.g., customer and agent, to share changes in the logically common portions of documents, which are structurally different.

摘要翻译： 用于实现不对称协作的安排利用了可以运行和共享不同文档内应用的“共享Web-top”，即工作空间。 具体来说，在不对称协作中使用的本发明的一个实施例中，要在不同用户终端上协作的文档在逻辑上是相同的，但在结构上是不同的。 事实上，其中一个合作者，例如客户服务代理商，可以访问不应该向合作者的其他人提供的信息。 这种不对称协作通过为每个信息实体分配唯一的逻辑名来实现。 然后，通过某种检测技术捕获的实体的变化，例如使用文档轮询或事件处理程序，将与实体的名称一起传播到协作者，只有当相关的命名实体存在时才进行处理。 如果实体存在，则实体的逻辑名映射到其物理名称，因此允许非对称协作。 因此，基于名称的技术允许协作者，例如客户和代理人共享在结构上不同的文档的逻辑上共同部分的变化。

公开(公告)号：US5991796A

公开(公告)日：1999-11-23

申请号：US133716

申请日：1998-08-13

申请人： Vinod Anupam ,  Narain H. Gehani ,  Kenneth R. Rodemann

发明人： Vinod Anupam ,  Narain H. Gehani ,  Kenneth R. Rodemann

IPC分类号： G06F13/00 ,  G06F15/00 ,  G06F17/30 ,  G06Q10/10 ,  G06F17/00

CPC分类号： G06Q10/10 ,  G06F17/30873 ,  G06F2216/15

摘要： Computer users may utilize different web browsers to access a server system on the World Wide Web (WWW) to create or join a collaborative browsing session. The users or collaborators in a session are connected by one or more controllers in the server system. When a collaborator creates or joins a session, mobile code is transmitted from the system to the collaborator's computer to create a surrogate thereon, which monitors the collaborator's interaction with a web browser on the computer. The controllers communicate with all the surrogates of the collaborators to coordinate the collaborative browsing effort. When one of the surrogates detects a change by a collaborator of a uniform resource locator (URL), the new URL is communicated through the controllers to the surrogates of all other collaborators in the session. As such, the collaborators are able to move from one URL to another to browse information in a synchronous manner. In addition, the collaborators can interactively communicate with one another in real time through the respective surrogates during the session.

摘要翻译： 计算机用户可以使用不同的网络浏览器来访问万维网（WWW）上的服务器系统来创建或加入协作浏览会话。 会话中的用户或协作者通过服务器系统中的一个或多个控制器进行连接。 当协作者创建或加入会话时，移动代码从系统传输到协作者的计算机以在其上创建代理，其中监视协作者与计算机上的网络浏览器的交互。 控制器与协作者的所有代理人进行通信，以协调协同浏览工作。 当代理人之一检测到统一资源定位器（URL）的协作者的更改时，新的URL将通过控制器传递给会话中所有其他协作者的代理。 因此，协作者能够从一个URL移动到另一个URL，以同步方式浏览信息。 此外，协作者可以在会话期间通过相应的代理器实时地相互交互地进行通信。

公开(公告)号：US06360250B1

公开(公告)日：2002-03-19

申请号：US09221068

申请日：1998-12-28

申请人： Vinod Anupam ,  Narain H. Gehani ,  Viswanath Kadambari

发明人： Vinod Anupam ,  Narain H. Gehani ,  Viswanath Kadambari

IPC分类号： G06F1300

CPC分类号： G06F17/30899 ,  G06F2216/15

摘要： Computer users may utilize different web browsers to access a server system on the World Wide Web (WWW) to create or join a collaborative browsing session. One or more controllers connect the users or collaborators in a session in the server system. This is realized by establishing a so-called “shared Web-top”, i.e., a work space, in which different in-document applications can be run and can be interactively, collaboratively shared by a plurality of users. Specifically, this is realized in one embodiment by employing event handlers in the WEB documents that are activated whenever there is a change in the values of prescribed properties of a document. The event handlers notify a so-called surrogate of the changes in the prescribed properties of the document, i.e., that values in elements of a form have changed, and transmit the detected changes to surrogates of other users, i.e., at least one other collaborator, via a communication channel. To this end, a prospective user of the shared Web-top accesses a system that transmits mobile code to the user's computer to create a surrogate thereon. The surrogates created for the users of the shared Web-top are connected by at least one controller in the system and individually serve as an interface between the controller and the respective browsers on the users computers. Alternatively, the surrogate can insert event handlers into the document that communicate with the surrogate, identifying which form elements they apply to and transmit the changed value(s) to other users. The surrogates of the other users then appropriately update the corresponding form elements to reflect the changes.

摘要翻译： 计算机用户可以使用不同的网络浏览器来访问万维网（WWW）上的服务器系统来创建或加入协作浏览会话。 一个或多个控制器在服务器系统中的会话中连接用户或协作者。 这是通过建立所谓的“共享Web-top”，即，工作空间，其中可以运行不同的文档内应用并且可以交互地，由多个用户协作共享。 具体地说，这在一个实施例中通过在每个文档的规定属性的值发生改变的情况下通过使用活动处理器来实现。 事件处理程序通知所谓的代理文档的规定属性的变化，即，表单元素中的值已经改变，并将检测到的变更传送给其他用户的代理，即至少一个其他协作者 ，通过通信信道。 为此，共享Web-top的预期用户访问向用户的计算机发送移动代码以在其上创建代理的系统。 为共享Web-top的用户创建的代理由系统中的至少一个控制器连接，并单独用作控制器和用户计算机上相应浏览器之间的接口。 或者，代理可以将事件处理程序插入到与代理通信的文档中，识别应用于哪个表单元素并将改变的值传送给其他用户。 然后，其他用户的代理适当地更新相应的表单元素以反映更改。

公开(公告)号：US6070185A

公开(公告)日：2000-05-30

申请号：US850532

申请日：1997-05-02

申请人： Vinod Anupam ,  Narain H. Gehani

发明人： Vinod Anupam ,  Narain H. Gehani

IPC分类号： G06F17/30 ,  G06F13/38 ,  G06F15/17

CPC分类号： G06F17/30873 ,  G06F2216/15

摘要： In a communications arrangement, a computer user accesses a server system to seek customer service over the World Wide Web (WWW). The server system assigns a customer service agent (CSA) to communicate with the user to realize the customer service. In a customer service session, the user and CSA may collaboratively browse hypertext markup language (HTML) documents at different uniform resource locators (URLs) to obtain relevant information. However, in accordance with the invention, the version of each document presented to the user may be different from that presented to the CSA. In particular, the CSA version contains proprietary information which is excluded from the user version.

摘要翻译： 在通信安排中，计算机用户访问服务器系统以通过万维网（WWW）寻求客户服务。 服务器系统分配客户服务代理（CSA）以与用户通信以实现客户服务。 在客户服务会话中，用户和CSA可以在不同的统一资源定位符（URL）协同浏览超文本标记语言（HTML）文档，以获得相关信息。 然而，根据本发明，呈现给用户的每个文档的版本可能不同于呈现给CSA的文档的版本。 特别地，CSA版本包含被从用户版本排除的专有信息。

公开(公告)号：US06687739B2

公开(公告)日：2004-02-03

申请号：US10075798

申请日：2002-02-13

申请人： Vinod Anupam ,  Narain H. Gehani ,  Kenneth R. Rodemann ,  Musiri Srivathsan Sriram

发明人： Vinod Anupam ,  Narain H. Gehani ,  Kenneth R. Rodemann ,  Musiri Srivathsan Sriram

IPC分类号： G06F1516

CPC分类号： H04L29/06 ,  G06F17/3089 ,  G06F2216/15 ,  H04L67/02 ,  H04L67/1095 ,  H04L67/42 ,  H04L69/329

摘要： A method of interactively sharing information between at least two devices in a computer network, each device having a respective browser associated therewith for handling the information, includes retrieving information from an information source in the network for storage in response to receipt of a retrieval request from a first browser associated with a first device. The method further includes sending the stored information to at least a second browser of at least a second device in response to receipt of a similar request therefrom, the second device receiving the request from the first device, such that the devices can share the information retrieved from the information source in response to the single request made to the source. Preferably, a surrogate is established in at least the first device for informing the second device of the request made such that the browser of the second device can make the similar request. Also, the information available from the information source in the computer network may include dynamically changing (i.e., stateful) content.

摘要翻译： 一种在计算机网络中的至少两个设备之间交互地共享信息的方法，每个设备具有与其相关联的用于处理信息的相应浏览器，包括从网络中的信息源检索信息以响应于接收到来自 与第一设备相关联的第一浏览器。 该方法还包括响应于从其接收到类似请求而将存储的信息发送到至少第二设备的至少第二浏览器，第二设备从第一设备接收请求，使得设备可以共享所检索的信息 从信息源中回应对源的单一请求。 优选地，在至少第一设备中建立代理，用于向第二设备通知所请求的请求，使得第二设备的浏览器可以进行类似的请求。 此外，可从计算机网络中的信息源获得的信息可以包括动态地改变（即有状态的）内容。

公开(公告)号：US06411989B1

公开(公告)日：2002-06-25

申请号：US09221069

申请日：1998-12-28

申请人： Vinod Anupam ,  Narain H. Gehani ,  Viswanath Kadambari

发明人： Vinod Anupam ,  Narain H. Gehani ,  Viswanath Kadambari

IPC分类号： G06F1700

CPC分类号： H04L12/1813

摘要： Computer users may utilize different web browsers to access a server system on the World Wide Web (WWW) to create or join a collaborative session. One or more controllers connect the users or collaborators in a session in the server system. This is realized by establishing a so-called “shared Web-top”, i.e., a work space, in which different in-document applications can be run and can be interactively, collaboratively shared by a plurality of users. Specifically, this is realized by employing a surrogate that includes a polling loop which periodically checks a shared document structure for changes in prescribed properties, and transmits the detected changes to surrogates of other users, i.e., at least one other collaborator, via a communication channel. To this end, a prospective user of the shared Web-top accesses a system, which transmits mobile code to the user's computer to create a surrogate thereon. The surrogates created for the users of the shared Web-top are connected by at least one controller in the system and individually serve as an interface between the controller and the respective browsers on the users computers. Advantageously, through our unique use of the polling loop in the surrogate, functionality is realized in which, as one user inputs data into a shared document, for example, into one or more forms in a document, the same data appears in the other user's browser, via the detected changes in prescribed properties of the one or more forms being transmitted over the communication channel to the users' computers and, therein, to their surrogates.

摘要翻译： 计算机用户可以使用不同的网络浏览器来访问万维网（WWW）上的服务器系统来创建或加入协作会话。 一个或多个控制器在服务器系统中的会话中连接用户或协作者。 这是通过建立所谓的“共享Web-top”，即，工作空间，其中可以运行不同的文档内应用并且可以交互地，由多个用户协作共享。 具体地说，这是通过采用包括周期性检查共享文档结构以进行规定属性的改变的轮询循环的代理来实现的，并且经由通信信道将检测到的改变发送到其他用户（即，至少一个其他协作者）的代理 。 为此，共享Web-top的潜在用户访问系统，该系统将移动代码发送到用户的计算机以在其上创建代理。 为共享Web-top的用户创建的代理由系统中的至少一个控制器连接，并单独用作控制器和用户计算机上相应浏览器之间的接口。 有利地，通过我们在代理中独特地使用轮询循环，实现了一种功能，其中当一个用户将数据输入到共享文档中时，例如在文档中的一个或多个表单中，相同的数据出现在另一个用户的 浏览器，通过通过通信信道发送到用户的计算机的所述一种或多种形式的规定属性的检测到的变化，并且在其中代替它们的代理。

公开(公告)号：US5862330A

公开(公告)日：1999-01-19

申请号：US683072

申请日：1996-07-16

申请人： Vinod Anupam ,  Narain H. Gehani ,  Kenneth R. Rodemann

发明人： Vinod Anupam ,  Narain H. Gehani ,  Kenneth R. Rodemann

IPC分类号： G06F13/00 ,  G06F15/00 ,  G06F17/30 ,  G06Q10/10 ,  G06F17/00

CPC分类号： G06Q10/10 ,  G06F17/30873 ,  G06F2216/15

摘要： Computer users may utilize different web browsers to access a server system on the World Wide Web (WWW) to create or join a collaborative browsing session. The users or collaborators in a session are connected by one or more controllers in the server system. When a collaborator creates or joins a session, mobile code is transmitted from the system to the collaborator's computer to create a surrogate thereon, which monitors the collaborator's interaction with a web browser on the computer. The controllers communicate with all the surrogates of the collaborators to coordinate the collaborative browsing effort. When one of the surrogates detects a change by a collaborator of a uniform resource locator (URL), the new URL is communicated through the controllers to the surrogates of all other collaborators in the session. As such, the collaborators are able to move from one URL to another to browse information in a synchronous manner. In addition, the collaborators can interactively communicate with one another in real time through the respective surrogates during the session.

摘要翻译： 计算机用户可以使用不同的网络浏览器来访问万维网（WWW）上的服务器系统来创建或加入协作浏览会话。 会话中的用户或协作者通过服务器系统中的一个或多个控制器进行连接。 当协作者创建或加入会话时，移动代码从系统传输到协作者的计算机以在其上创建代理，其中监视协作者与计算机上的网络浏览器的交互。 控制器与协作者的所有代理人进行通信，以协调协同浏览工作。 当代理人之一检测到统一资源定位器（URL）的协作者的更改时，新的URL将通过控制器传递给会话中所有其他协作者的代理。 因此，协作者能够从一个URL移动到另一个URL，以同步方式浏览信息。 此外，协作者可以在会话期间通过相应的代理器实时地相互交互地进行通信。

公开(公告)号：US20070270163A1

公开(公告)日：2007-11-22

申请号：US11437166

申请日：2006-05-19

申请人： Vinod Anupam ,  Suryanarayan Perinkulam ,  Chitra A. Phadke ,  Viswanath Poosala

发明人： Vinod Anupam ,  Suryanarayan Perinkulam ,  Chitra A. Phadke ,  Viswanath Poosala

IPC分类号： H04Q7/20

CPC分类号： H04W4/02 ,  G06Q30/0251 ,  G06Q30/0283 ,  H04L67/18 ,  H04W4/029 ,  H04W4/20 ,  H04W8/18 ,  H04W64/00

摘要： Location-based services are provided in a communication system comprising at least a portion of at least one wireless network. One aspect of the invention relates to generation of user movement statistics that may be utilized to facilitate the development of targeted marketing campaigns or other types of message delivery. In this aspect, the user movement statistics are generated based on location and profile information for mobile user devices, and delivery of at least one message to a given one of the mobile user devices is controlled based on the user movement statistics. The user movement statistics may comprise, for example, information sufficient to determine approximately how many users having particular designated characteristics are likely to be in a given location at a given time, and may be utilized to determine prices charged for delivery of messages to the mobile user devices.

摘要翻译： 在包括至少一个无线网络的至少一部分的通信系统中提供基于位置的服务。 本发明的一个方面涉及可用于促进有针对性的营销活动或其他类型的消息递送的开发的用户移动统计的生成。 在这方面，基于用于移动用户设备的位置和简档信息来生成用户移动统计信息，并且基于用户移动统计来控制至少一个消息到给定的一个移动用户设备的传送。 用户移动统计可以包括例如足以确定在给定时间具有特定指定特征的用户有可能在给定位置的大约多少用户的信息，并且可以用于确定为将消息传递到移动站而收取的价格 用户设备。

公开(公告)号：US20050147226A1

公开(公告)日：2005-07-07

申请号：US10748375

申请日：2003-12-30

申请人： Vinod Anupam ,  Markus Hofmann ,  Wim Sweldens

发明人： Vinod Anupam ,  Markus Hofmann ,  Wim Sweldens

IPC分类号： H04M3/42

CPC分类号： H04M3/42246 ,  H04M3/4234 ,  H04M2207/203 ,  Y10S379/912

摘要： The concept of “roaming” is extended to wireline networks with a network hosted technique which emulates a wireline telecommunications network user's environment when the user is using a wireline telecommunications device located at a physical location other than his or her “home” location, or when using a wireline or wireless telecommunications device other than his or her own regardless of the location. Any telephone or other telecommunications device being used by the user advantageously appears to be logically connected directly to his or her home telecommunications network, irrespective of the location of the telephone or other telecommunications device being used and the telecommunications network to which that device is actually connected.

摘要翻译： “漫游”的概念被扩展到具有网络托管技术的有线网络，该技术模拟有线电信网络用户的环境，当用户使用位于除了他或她的“家”地点之外的物理位置的有线电信设备时，或者当 使用除他或她自己的有线或无线电信设备，不管位置如何。 用户正在使用的任何电话或其他电信设备有利地似乎是直接逻辑地连接到他或她的家庭电信网络，而不管正在使用的电话或其他电信设备的位置以及该设备实际连接到的电信网络 。

公开(公告)号：US20070004384A1

公开(公告)日：2007-01-04

申请号：US11169968

申请日：2005-06-29

申请人： Vinod Anupam

发明人： Vinod Anupam

IPC分类号： H04M3/42

CPC分类号： H04M3/4285 ,  H04M2203/2011

摘要： A method and apparatus provides personalized audio content delivery to a telephone user who is placed on hold. A server in the telephone network keeps track of a call, and then notices when a party is placed on hold. In response, the server switches the call to an application server that maintains user profiles. A user profile may have been earlier established by a given user to specify the type of content he or she is interested in listening to, such as, for example, relevant weather information, traffic reports, news updates, etc. The application server may also support user interaction, thereby allowing a given user to dynamically choose the content, or to navigate through available options. When the call is taken off hold, the server in the network notices this fact and may, for example, notify the user who can then return to the call.

摘要翻译： 一种方法和装置向被搁置的电话用户提供个性化的音频内容传递。 电话网络中的服务器跟踪呼叫，然后在派对被搁置时注意。 作为响应，服务器将呼叫切换到维护用户配置文件的应用程序服务器。 用户简档可能早先被给定用户建立以指定他或她有兴趣收听的内容的类型，例如相关天气信息，交通报告，新闻更新等。应用服务器也可以 支持用户交互，从而允许给定的用户动态地选择内容，或者通过可用选项进行浏览。 当呼叫被取消保持时，网络中的服务器注意到这一事实，并且可以例如通知用户然后可以返回到该呼叫。