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公开(公告)号：US20180090134A1
公开(公告)日：2018-03-29
申请号：US15277278
申请日：2016-09-27
申请人： Vocollect, Inc.
发明人： Kurt Charles Miller , Arthur McNair , Vanessa Cassandra Sanchez , Philip E. Russell , Allan Strane
IPC分类号： G10L15/20 , G10L13/02 , G10L15/30 , G10L21/0232 , G10L21/0364
CPC分类号： G10L15/20 , G10L13/02 , G10L15/22 , G10L15/30 , G10L21/0232 , G10L21/0316 , G10L21/0364 , G10L2015/226
摘要： A portable terminal has a network interface that receives a set of instructions having a sequence of at least one location and audio properties associated with the at least one location from a server. An audio circuit receives audio signals picked up by a microphone and processes the audio signals in a manner defined by the audio properties associated with the at least one location. A speech recognition module receives processed signals from the audio circuit and carries out a speech recognition process thereupon.
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公开(公告)号：US10181321B2
公开(公告)日：2019-01-15
申请号：US15277278
申请日：2016-09-27
申请人： Vocollect, Inc.
发明人： Kurt Charles Miller , Arthur McNair , Vanessa Cassandra Sanchez , Philip E. Russell , Allan Strane
IPC分类号： G10L15/20 , G10L13/02 , G10L15/30 , G10L21/0232 , G10L21/0364 , G10L15/22 , G10L21/0316
摘要： A portable terminal has a network interface that receives a set of instructions having a sequence of at least one location and audio properties associated with the at least one location from a server. An audio circuit receives audio signals picked up by a microphone and processes the audio signals in a manner defined by the audio properties associated with the at least one location. A speech recognition module receives processed signals from the audio circuit and carries out a speech recognition process thereupon.
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公开(公告)号：US20180197136A1
公开(公告)日：2018-07-12
申请号：US15859799
申请日：2018-01-02
申请人： Vocollect, Inc.
发明人： Lori Pike , James Hendrickson , Vanessa Cassandra Sanchez , Timothy Reed , Justin Volz , Brian Quinn , Stefan Wert , Joshua Zito , Allan Strane , Heather Potts
CPC分类号： G06Q10/087 , G06F3/167 , G06Q10/06315 , G06Q50/28 , G10L15/22 , G10L15/30 , G10L2015/223
摘要： A method to provide an order for a user to select goods includes automatically prompting a user via a voice command to collect an item from an order placed by a customer, and in response to receiving the input from an electronic device indicating that the item is unavailable, automatically prompting the user via a voice command to collect a substitute item designated, receiving an input indicating that the substitute item has been collected, followed by electronically notifying the customer that the substitute item has been collected instead of the original item. In another aspect, a voice-enabled click and collect system includes a remote server in communication with a mobile device, configured to prompt a user to collect an item, communicate the item unavailability to the remote server, receive instructions from the remote server, prompt the user to collect the substitute item, and notify the customer.
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公开(公告)号：US11042834B2
公开(公告)日：2021-06-22
申请号：US15859799
申请日：2018-01-02
申请人： Vocollect, Inc.
发明人： Lori Pike , James Hendrickson , Vanessa Cassandra Sanchez , Timothy Reed , Justin Volz , Brian Quinn , Stefan Wert , Joshua Zito , Allan Strane , Heather Potts
摘要： A method to provide an order for a user to select goods includes automatically prompting a user via a voice command to collect an item from an order placed by a customer, and in response to receiving the input from an electronic device indicating that the item is unavailable, automatically prompting the user via a voice command to collect a substitute item designated, receiving an input indicating that the substitute item has been collected, followed by electronically notifying the customer that the substitute item has been collected instead of the original item. In another aspect, a voice-enabled click and collect system includes a remote server in communication with a mobile device, configured to prompt a user to collect an item, communicate the item unavailability to the remote server, receive instructions from the remote server, prompt the user to collect the substitute item, and notify the customer.
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