Abstract:
Call detail records (CDRs) that are generated by different elements of an IP telephony system in connection with the same communication can be matched to one another using timing information contained in the CDRs. Other information in addition to timing information, and which is present in two CDRs relating to the same communication may be used in conjunction with timing information to match CDRs from the same communication.
Abstract:
During setup of a telephony communication between a calling and a called party, a check is made to determine is a special message or information should be played to the calling or called party before the telephony communication is established between the calling and called parties. If so, the message or information is delivered to the party as early media. Systems and methods embodying the invention may track which messages and information have been played to individual parties to thereby avoid delivering the same message or information more than once.
Abstract:
Methods and apparatus for providing call identification to a device associated with one or more identifiers are provided herein. In some embodiments, a method for providing call identification to a terminal device associated with one or more communication identifiers may include extracting a called identifier from a message associated with a call from a caller device directed to the called identifier and terminating at the terminal device, wherein the called identifier is one of the one or more communication identifiers; and transmitting information associated with the called identifier to the terminal device.
Abstract:
Systems and methods performed by a telephony device allow the telephony device to test the quality of multiple potential paths which can be used to conduct a telephony communication. By testing the conditions that presently exist, the telephony device can choose the path that is presently offering the best quality. A telephony communication may be setup over an initial path, and then subsequent testing may determine that it is best to switch to an alternate path offering better call quality. The initial path used for the telephony communication may be the one that offers the fastest initial connection. When multiple potential paths exist, the telephony communication may be conducted over a first path while keep alive messages are communicated over a second path so that the telephony communication can be quickly switched to the second path.