公开(公告)号：US20180089767A1

公开(公告)日：2018-03-29

申请号：US15278322

申请日：2016-09-28

Applicant: XEROX CORPORATION

Inventor： Chithralekha Balamurugan ,  Karan Kumar Budhraja ,  Preethi Raj Raajaratnam ,  Shruti Kunde ,  Madhavi Shankar

IPC: G06Q50/00 ,  G06Q10/06

CPC classification number: G06Q50/01 ,  G06Q10/063112

Abstract: The disclosed embodiments illustrate methods and systems for predicting service assurance between requestors and crowd workers for task processing on a crowdsourcing platform. The method includes receiving one or more service level agreement (SLA) attributes of one or more tasks. The method further includes selecting a first set of crowd workers, from a plurality of crowd workers associated with the crowdsourcing platform. The method further includes selecting a second set of crowd workers from one or more SLA-based clusters of the selected first set of crowd workers. The method further includes predicting the service assurance between the requestor and each of the selected second set of crowd workers based on at least performance sustenance parameters associated with the one or more tasks and the selected second set of crowd workers.