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    Service experience score system
    1.
    发明授权
    Service experience score system 有权

    公开(公告)号：US11893609B2

    公开(公告)日：2024-02-06

    申请号：US17592626

    申请日：2022-02-04

    Applicant: eBay Inc.

    Inventor： Kamal Zamer

    IPC: G06Q30/02 ,  G06Q30/0282 ,  H04W4/029

    CPC classification number: G06Q30/0282 ,  H04W4/029

    Abstract: Systems and methods for providing a service experience score at a merchant physical location include a system provider device that determines, through communication at least one of a plurality of beacon devices located at the merchant physical location and a user device, a start of a user service experience. The system provider device also determines, through the at least one of the plurality of beacon devices and the user device, an end of the user service experience. A service experience score that is based at least partly on the start of the user service experience and the end of the user service experience is generated. The service experience score is stored in a database in association with a merchant that is associated with the merchant physical location. Subsets of the service experience score may be associated with different locations of the merchant physical location.

    Trusted device identification and event monitoring
    4.
    发明授权
    Trusted device identification and event monitoring 有权

    公开(公告)号：US10579223B2

    公开(公告)日：2020-03-03

    申请号：US15623236

    申请日：2017-06-14

    Applicant: eBay Inc.

    Inventor： Kamal Zamer

    IPC: G06F3/0482 ,  H04L12/58 ,  H04W4/02 ,  G06F21/44 ,  G06F21/55 ,  G06F21/57 ,  H04L29/08

    Abstract: A method of event monitoring includes identifying a monitored event that produces a physical phenomenon that is observable and identifiable. The method includes identifying a particular input that is representative of the physical phenomenon and that suggests an occurrence of the monitored event. The method includes communicating, from the first computing device, to a second computing device that includes a sensor at least a portion of the particular input that is used for recognition of the monitored event in an environment of the second computing device by the sensor. The method includes receiving, at the first computing device from the second computing device, an event message that indicates the particular input is observed by the sensor. In response to reception of the event message, the method includes generating an alarm message that indicates the occurrence of the monitored event is observed in the environment of the second computing device.

    AD HOC MERCHANT CONFIGURATION SYSTEM
    6.
    发明申请
    AD HOC MERCHANT CONFIGURATION SYSTEM 审中-公开

    公开(公告)号：US20190073706A1

    公开(公告)日：2019-03-07

    申请号：US16181257

    申请日：2018-11-05

    Applicant: EBAY INC.

    Inventor： Kamal Zamer

    IPC: G06Q30/06

    Abstract: Systems and methods for providing a merchant virtual storefront to a customer device include a system provider device that receives, through communication over a network with a merchant device that is located at a merchant physical location, a request to establish a merchant virtual storefront from the merchant device. The system provider device also determines the merchant physical location associated with the merchant device. The system provider device analyzes the request to establish the merchant virtual storefront including determining a merchant offering. The system provider device thus generates the merchant virtual storefront that includes the merchant offering and the merchant physical location. In addition, the system provider device provides the merchant virtual storefront to a customer device.

    SYSTEM AND METHOD OF SELECTING EVENTS OR LOCATIONS BASED ON CONTENT
    8.
    发明申请
    SYSTEM AND METHOD OF SELECTING EVENTS OR LOCATIONS BASED ON CONTENT 审中-公开
    基于内容选择事件或位置的系统和方法

    公开(公告)号：US20170068711A1

    公开(公告)日：2017-03-09

    申请号：US15355465

    申请日：2016-11-18

    Applicant: eBay Inc.

    Inventor： Jeremiah Joseph Akin ,  Jayasree Mekala ,  Praveen Nuthulapati ,  Joseph Vernon Paulson ,  Kamal Zamer

    IPC: G06F17/30

    CPC classification number: G06F16/2465 ,  G06F16/248 ,  G06F21/32 ,  G06Q50/01 ,  G06T7/194

    Abstract: Systems and methods of returning location and/or event results using information mined from non-textual information are provided. Non-textual information is captured using a hardware component of a user device. Text-based social media content input on the user device is then retrieved. A location of the user device is determined using a global positioning system module in the user device. The non-textual information is converted to a machine-analyzable format, and the converted non-textual information is compared to a database of converted non-textual information samples to analyze and classify the converted non-textual information. The classification is sent to a server for storage in a database in a manner that ties the classification to the geographical location of the user device.

    Abstract translation: 提供了使用从非文本信息中挖掘的信息返回位置和/或事件结果的系统和方法。 使用用户设备的硬件组件捕获非文本信息。 然后检索在用户设备上输入的基于文本的社交媒体内容。 使用用户设备中的全球定位系统模块来确定用户设备的位置。 将非文本信息转换为机器可分析的格式，并将转换的非文本信息与转换的非文本信息样本的数据库进行比较，以分析和分类转换的非文本信息。 将分类发送到服务器以便以分类与用户设备的地理位置相关联的方式存储在数据库中。

    TRUSTED DEVICE IDENTIFICATION AND EVENT MONITORING
    9.
    发明申请
    TRUSTED DEVICE IDENTIFICATION AND EVENT MONITORING 有权
    TRUSTED设备识别和事件监控

    公开(公告)号：US20160191638A1

    公开(公告)日：2016-06-30

    申请号：US14586636

    申请日：2014-12-30

    Applicant: EBAY INC.

    Inventor： Kamal Zamer

    IPC: H04L29/08 ,  G06F3/0482 ,  H04L12/58

    CPC classification number: G06F3/0482 ,  G06F21/44 ,  G06F21/554 ,  G06F21/57 ,  H04L51/046 ,  H04L51/32 ,  H04L67/306 ,  H04W4/023

    Abstract: A method includes identifying individuals that are affiliated with a user. The method includes incorporating trusted devices associated with the identified individuals into an event monitor network that is configured to monitor for an occurrence of a monitored event. The method includes identifying a particular input that suggests the occurrence of the monitored event. The method includes communicating to the trusted devices, an input sample that is used for recognition of the particular input from general input that is measured by sensors of the trusted devices. The method includes receiving from at least one of the trusted devices, an event message that indicates the particular input is observed by at least one of the sensors. In response to the event message, the method includes communicating to a user interface of a user device associated with the user, an alarm message that indicates the occurrence of the monitored event.

    Abstract translation: 一种方法包括识别与用户关联的个人。 该方法包括将与所识别的个体相关联的可信设备结合到被配置为监视被监视事件的发生的事件监视网络中。 该方法包括识别建议所监视事件发生的特定输入。 该方法包括与可信设备通信，用于从通用输入识别由可信设备的传感器测量的特定输入的输入样本。 该方法包括从至少一个可信设备接收指示特定输入的事件消息，由至少一个传感器观察。 响应于事件消息，该方法包括与用户相关联的用户设备的用户界面通信，指示监视事件的发生的报警消息。

    TRAVEL HEALTH MANAGEMENT SYSTEM
    10.
    发明申请
    TRAVEL HEALTH MANAGEMENT SYSTEM 审中-公开
    旅游健康管理系统

    公开(公告)号：US20160063215A1

    公开(公告)日：2016-03-03

    申请号：US14473616

    申请日：2014-08-29

    Applicant: EBAY INC.

    Inventor： Kamal Zamer

    IPC: G06F19/00

    CPC classification number: G06F19/3481 ,  G16H10/60 ,  Y02A90/22 ,  Y02A90/26

    Abstract: Systems and methods for providing travel health management include determining that a user will be traveling to a new location that is different from a home location that is associated with the user in a database. Health situation information that is associated with at least one health situation at the new location is then retrieved. The health situation information is compared to a medical profile for the user that is stored in the database to determine a travel health recommendation that includes a health action that will prepare the user for the at least one health situation at the new location. The travel health recommendation is then provided for display to the user. A status of the performance of the heath action by the user may then be tracked, and updates displayed to the user to provide for the management of the travel health of the user.

    Abstract translation: 用于提供旅行健康管理的系统和方法包括确定用户将前往不同于与数据库中的用户相关联的归属位置的新位置。 然后检索与新位置处的至少一个健康状况相关联的健康状况信息。 将健康情况信息与存储在数据库中的用户的医疗简档进行比较，以确定旅行健康建议，其包括将为新位置处的至少一个健康状况准备用户的健康动作。 然后提供旅行健康建议以供用户显示。 然后可以跟踪用户执行健康操作的状态，并且向用户显示更新，以提供对用户的旅行健康状况的管理。

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