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1.
公开(公告)号:US10715525B2
公开(公告)日:2020-07-14
申请号:US14930311
申请日:2015-11-02
申请人: salesforce.com, inc.
发明人: Michael Scott Micucci , Aditya Sesha Kuruganti , Theodore James Summe , Kedar Doshi , Leonard Gestrin , Sanjaya Lai , George Wen Su
摘要: Disclosed are systems, apparatus, methods, and computer-readable storage media for providing access to an online social network. The online social network can be specific to an organization having one or more internal users. In some implementations, a request message is received from a requesting user to access social network data of the online social network. The requesting user is identified as an external user of the organization, and it is determined that the requesting user has an authorized status. Access to only a portion of the social network data is provided to the authorized requesting user.
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公开(公告)号:US20190158452A1
公开(公告)日:2019-05-23
申请号:US16256165
申请日:2019-01-24
申请人: salesforce.com, inc.
发明人: Sanjaya Lai , Aditya Sesha Kuruganti , Kedar Doshi
摘要: Disclosed are methods, apparatus, systems, and computer-readable storage media for providing access to communities of users in an online social network. In some implementations, a server is configured to identify a user identity (ID), received from a computing device, as one of a plurality of first user identities (IDs) of first users belonging to a first community maintained on behalf of a first organization by a social networking system. The computing device can then be provided access to the first community. When a request to access a second community maintained on behalf of a second organization is received from the computing device, the user ID can be identified as one of a plurality of second user IDs of second users belonging to the second community. The computing device can then be provided access to the second community.
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公开(公告)号:US20150039600A1
公开(公告)日:2015-02-05
申请号:US14335024
申请日:2014-07-18
申请人: SALESFORCE.COM, INC.
发明人: Jeanine Walters , Blake Markham , Aditya Sesha Kuruganti , Joseph Ryan , Steven Tamm , Jason Winters
IPC分类号: G06F17/30
CPC分类号: G06F17/30867 , G06Q10/06 , G06Q30/016 , G06Q50/01
摘要: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.
摘要翻译: 所公开的技术涉及在客户关系管理(CRM)环境中的不同上下文中表示用户。 特别地,它涉及通过链接由不同组织和部门单独创建的CRM环境中的多个用户记录来为CRM环境中的每个用户创建个人对象模型。 根据一个实现,人物对象模型还包括用户的在线社交身份。 这种包容性关联模式提供了用户对CRM环境的处理程序的全面视图,从而有助于增强整体CRM体验。
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公开(公告)号:US11240190B2
公开(公告)日:2022-02-01
申请号:US16256165
申请日:2019-01-24
申请人: salesforce.com, inc.
发明人: Sanjaya Lai , Aditya Sesha Kuruganti , Kedar Doshi
IPC分类号: G06F15/16 , G06F3/01 , H04L9/32 , G06F21/00 , G06F15/173 , H04L12/58 , G06Q50/00 , G06Q10/10 , H04L29/06 , H04L12/18
摘要: Disclosed are methods, apparatus, systems, and computer-readable storage media for providing access to communities of users in an online social network. In some implementations, a server is configured to identify a user identity (ID), received from a computing device, as one of a plurality of first user identities (IDs) of first users belonging to a first community maintained on behalf of a first organization by a social networking system. The computing device can then be provided access to the first community. When a request to access a second community maintained on behalf of a second organization is received from the computing device, the user ID can be identified as one of a plurality of second user IDs of second users belonging to the second community. The computing device can then be provided access to the second community.
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公开(公告)号:US09798813B2
公开(公告)日:2017-10-24
申请号:US14335024
申请日:2014-07-18
申请人: salesforce.com, inc.
发明人: Jeanine Walters , Blake Whitlow Markham , Aditya Sesha Kuruganti , Joseph Ryan , Steven Tamm , Jason Winters
CPC分类号: G06F17/30867 , G06Q10/06 , G06Q30/016 , G06Q50/01
摘要: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.
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6.
公开(公告)号:US20160057148A1
公开(公告)日:2016-02-25
申请号:US14930311
申请日:2015-11-02
申请人: salesforce.com, inc.
发明人: Michael Scott Micucci , Aditya Sesha Kuruganti , Theodore James Summe , Kedar Doshi , Leonard Gestrin , Sanjaya Lai , George Wen Su
摘要: Disclosed are systems, apparatus, methods, and computer-readable storage media for providing access to an online social network. The online social network can be specific to an organization having one or more internal users. In some implementations, a request message is received from a requesting user to access social network data of the online social network. The requesting user is identified as an external user of the organization, and it is determined that the requesting user has an authorized status. Access to only a portion of the social network data is provided to the authorized requesting user.
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