公开(公告)号：US20160379314A1

公开(公告)日：2016-12-29

申请号：US14748561

申请日：2015-06-24

Applicant: salesforce.com, inc.

Inventor： Lorne Keith Trudeau ,  Yechiel C. Bitton ,  Corey Montel Pearson ,  Darshil Vipul Vora ,  Jamie No ,  Jill Blue Lin ,  Matthew Stein ,  Niyati Ninad Bedekar ,  Yakaira Nunez ,  Yurika Sebata-Dempster

IPC: G06Q50/00

CPC classification number: G06Q50/01

Abstract: A method for introducing action items via a social media interface of a social media platform is provided. The method detects, at a server, an incomplete feedback request submitted to the social media platform, wherein the incomplete feedback request lacks response, and wherein the social media platform is connected to the server; generates an action item post from the incomplete feedback request; and provides, by the server over a network, the action item post via the social media interface.

Abstract translation: 提供了一种通过社交媒体平台的社交媒体界面引入动作项目的方法。 该方法在服务器处检测到提交给社交媒体平台的不完整的反馈请求，其中不完整的反馈请求缺少响应，并且其中社交媒体平台连接到服务器; 从不完整的反馈请求生成一个动作项发布; 并且由服务器通过网络提供通过社交媒体界面发布的动作项目。

公开(公告)号：US09785782B2

公开(公告)日：2017-10-10

申请号：US14585098

申请日：2014-12-29

Applicant: salesforce.com, inc.

Inventor： Irandi Bulumulla ,  Bulent Cinarkaya ,  Yurika Sebata-Dempster ,  Tripti Sheth ,  Alex Warshavsky ,  Brian Zotter

IPC: G06F7/04 ,  G06F17/30 ,  H04N7/16 ,  G06F21/60 ,  G06F21/62 ,  G06F21/00

CPC classification number: G06F21/604 ,  G06F21/00 ,  G06F21/6218 ,  G06F2221/2141

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users. These mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users can enable improved data collection and analysis, enhanced client knowledge of system access, etc.

公开(公告)号：US20150286828A1

公开(公告)日：2015-10-08

申请号：US14585098

申请日：2014-12-29

Applicant: salesforce.com, inc.

Inventor： Irandi Bulumulla ,  Bulent Cinarkaya ,  Yurika Sebata-Dempster ,  Tripti Sheth ,  Alex Warshavsky ,  Brian Zotter

IPC: G06F21/60 ,  G06F21/62

CPC classification number: G06F21/604 ,  G06F21/00 ,  G06F21/6218 ,  G06F2221/2141

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users. These mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users can enable improved data collection and analysis, enhanced client knowledge of system access, etc.

Abstract translation: 根据实施例，提供了用于基于对多个用户的确定的访问许可来执行一个或多个动作的机制和方法。 用于基于对多个用户的确定的访问权限执行一个或多个动作的这些机制和方法可以实现改进的数据收集和分析，增强的系统访问知识等。

公开(公告)号：US20140019439A1

公开(公告)日：2014-01-16

申请号：US13935267

申请日：2013-07-03

Applicant: salesforce.com, inc.

Inventor： Yurika Sebata-Dempster ,  Luke Ball ,  Susan Kimberlin ,  Wallace Peng ,  Yasaman Mohsenin ,  Chelsey Glasson

IPC: G06F17/30

CPC classification number: G06F16/9038

Abstract: A multi-tenant server system for executing search queries includes a database that stores multi-tenant data including data objects having associated data records for a plurality of users associated with a plurality of tenants, and a server system including a processor. The processor is configured to execute a method including the steps of applying search queries to the multi-tenant database and providing a search result set including a plurality of data objects each having at least one data record. The method further includes reordering the search result set according to predetermined scoping criteria based on individual user histories, including recency and frequency metrics, to produce a reordered search result set. The reordered set is filtered based on predetermined permission criteria associated with each user, and displayed.

Abstract translation: 用于执行搜索查询的多租户服务器系统包括存储多租户数据的数据库，所述多租户数据包括具有与多个租户相关联的多个用户的相关联的数据记录的数据对象，以及包括处理器的服务器系统。 处理器被配置为执行一种方法，包括以下步骤：将搜索查询应用于多租户数据库，并提供包括多个数据对象的搜索结果集，每个数据对象具有至少一个数据记录。 该方法还包括根据基于个体用户历史（包括新近度和频率度量）的预定范围标准重新排序搜索结果集，以产生重新排序的搜索结果集。 基于与每个用户相关联的预定许可准则对重新排序的组进行过滤，并显示。