公开(公告)号：WO2020163166A1

公开(公告)日：2020-08-13

申请号：PCT/US2020/016095

申请日：2020-01-31

Applicant: SERVICENOW, INC.

Inventor： VADDEMPUDI, Sharath ,  JAIN, Kavish ,  KHURMYETBYEK, Yerjan ,  SAINI, Atul ,  PATTAPU, Swathi

IPC: G06F9/50 ,  G06F9/48

Abstract: Various approaches are described to manage the execution of operations. Such operations may be performed without human intervention and may help maintain functionality of a cloud platform 16 or client instances 102. In one aspect of the present approach, the number and/or type of automations starting in a given time frame may be limited to maintain an even or consistent distribution of resource usage. In a further aspect, the number and/or type of concurrent automations may be limited to a defined threshold to maintain an even or consistent distribution of resource usage.

公开(公告)号：WO2020154231A1

公开(公告)日：2020-07-30

申请号：PCT/US2020/014286

申请日：2020-01-20

Applicant: SERVICENOW, INC.

Inventor： SHAKED, Olga ,  URMAN, Lior

IPC: G06F16/242

Abstract: A remote network management platform 320 includes persistent storage 500 containing representations of configuration items 410 in a plurality of database tables. The configuration items 410 relate to computing devices and software applications disposed within a managed network 300 associated with the remote network management platform 320. The remote network management platform 320 includes one or more server devices 202 configured to: (i) receive a search query comprising a plurality of search terms; (ii) tokenize the search query into a plurality of tokens; (iii) apply classifiers to the plurality of tokens in a prioritized order, wherein the classifiers map each of the tokens to: one of the database tables, a column in one of the database tables, a configuration item 410 represented in one of the database tables, or a relationship between configuration items 410 represented in the database tables; and (iv) search the persistent storage 500 for one or more configuration items 410 that match the mappings produced by the classifiers.

公开(公告)号：WO2020154194A1

公开(公告)日：2020-07-30

申请号：PCT/US2020/014099

申请日：2020-01-17

Applicant: SERVICENOW, INC.

Inventor： PATEL, Swapnesh ,  VATTIKUTI, Naga Padmaja ,  GUPTA, Sonam ,  KARANDIKAR, Anand Vitthal

IPC: G06F16/27 ,  G06F9/54

Abstract: Transformation configuration data is set for a consumer replication set on a consumer instance to replicate on the consumer instance data of a source table included in a producer replication set on a producer instance. The transformation configuration data includes configuration data of at least one of: (i) a target table from among a plurality of tables on the consumer instance that is specified in the consumer replication set as a table for loading on the consumer instance, incoming data from the source table; and (ii) a specified mapping of incoming fields of the source table with respective fields of the target table. Replication event data of a data modification event associated with a record on the source table is received. The received replication event data is transformed based on the set transformation configuration data, and loaded on the target table.

公开(公告)号：WO2020131945A1

公开(公告)日：2020-06-25

申请号：PCT/US2019/066962

申请日：2019-12-17

Applicant: SERVICENOW, INC.

Inventor： KLEMM, Reinhard P. ,  SHAFFER, Shmuel

IPC: G06Q10/06 ,  H04M3/523

Abstract: A system for providing customized customer service interaction between a user and an enterprise is disclosed. The system includes a badge and a badge reader. The badge is installed at a user device, and the badge reader is installed at the enterprise. The badge is configured to generate an access key for a customer's social network account based on a customer's work request to the enterprise. The badge reader is configured to retrieve user data as permitted by the associated access key from the badge, and route a work request of the user to a suitable agent of the enterprise based on the user data.

公开(公告)号：WO2020123693A1

公开(公告)日：2020-06-18

申请号：PCT/US2019/065778

申请日：2019-12-11

Applicant: SERVICENOW, INC.

Inventor： DURVASULA, Sreenivas ,  SAHA, Prabodh ,  MOHANTY, Amitav

IPC: G06F8/65 ,  G06F9/48

Abstract: The present approach relates to systems and methods for facilitating an interrupt or change in automated tasks in progress, and using a control token (e.g., flag) to modify the progress of the automated task. In contrast to current automated tasks that may not be modified once the request for the automated task has been sent, the presently disclosed techniques allow for controlling and/or changing an automated task by using the control token and an associated status in conjunction with logical checkpoints 136, 142 defined for a thread 122, 124 at which the thread 122, 124 can be paused and the status changed.

公开(公告)号：WO2020068369A1

公开(公告)日：2020-04-02

申请号：PCT/US2019/049120

申请日：2019-08-30

Applicant: APPLE INC.

Inventor： SUDAK, Eran ,  KATZ, Ran ,  CISMAS, Sorin Constantin

IPC: H04N21/6373 ,  H04N21/6375 ,  H04N21/647

Abstract: A source electronic device may include first interface circuitry that transmits a data packet over a wireless link to a sink electronic device to present the data packet as part of a video stream. The source electronic device may also include encoder circuitry that encodes the data packet for transmission through the wireless link and a feedback path communicatively coupling the encoder circuitry directly to the first interface circuitry. The feedback path may transmit one or more feedback signals from the first interface circuitry to the encoder circuitry, bypassing a network layer, an encoder driver, or both. The encoder circuitry, the first interface circuitry, or both may adjust one or more transmission parameters associated with transmitting the data packet over the wireless link, based on the one or more feedback signals.

公开(公告)号：WO2019240960A1

公开(公告)日：2019-12-19

申请号：PCT/US2019/034679

申请日：2019-05-30

Applicant: APPLE INC.

Inventor： FRAZER, Katherine Elizabeth ,  LUCAS, Allen Wayne ,  CHO, Jonathan ,  LINDSEY, Michael Scott ,  SMYTH, Kevin R.

IPC: G06F17/21 ,  G06F17/24

Abstract: The present disclosure relates to linking text boxes and features associated with linked text boxes. A user interface feature in a document authoring application program for creating text boxes may include a text box creation graphical menu item presented on a display of an electronic device. In response to receiving user input indicative of a selection of the text box graphical menu item, the application program is configured to cause the electronic device to render a text box that includes a bounding edge in the document on the display. Additionally, the user interface feature includes a selectable visual indicator displayed as an integral part of the text box. The selectable visual indicator is indicative of a thread of text boxes in which the text box is included.

公开(公告)号：WO2019060213A1

公开(公告)日：2019-03-28

申请号：PCT/US2018/051023

申请日：2018-09-14

Applicant: APPLE INC. ,  ZHANG, Sheng ,  LE, Chengrui ,  BAE, Hopil ,  BAROUGHI, Mahdi Farrokh ,  LUM, David W. ,  ADJIWIBAWA, Adam ,  WANG, Chaohao ,  SACCHETTO, Paolo ,  YAO, Wei H. ,  DORJGOTOV, Enkhamgalan ,  SLOOTSKY, Michael ,  CARBONE, Giovanni ,  SHAEFFER, Derek K. ,  JEN, Henry C. ,  HATANAKA, Shingo ,  AKYOL, Hasan

Inventor： ZHANG, Sheng ,  LE, Chengrui ,  BAE, Hopil ,  BAROUGHI, Mahdi Farrokh ,  LUM, David W. ,  ADJIWIBAWA, Adam ,  WANG, Chaohao ,  SACCHETTO, Paolo ,  YAO, Wei H. ,  DORJGOTOV, Enkhamgalan ,  SLOOTSKY, Michael ,  CARBONE, Giovanni ,  SHAEFFER, Derek K. ,  JEN, Henry C. ,  HATANAKA, Shingo ,  AKYOL, Hasan

IPC: G09G3/3208 ,  G09G3/3233

Abstract: An electronic device includes a display having a reference array that includes a first pixel. The display also includes a first emission power supply coupled to the first pixel. The display further includes an active array having a second pixel. The display also includes a second emission power supply coupled to the second pixel.

公开(公告)号：WO2019060024A1

公开(公告)日：2019-03-28

申请号：PCT/US2018/041832

申请日：2018-07-12

Applicant: APPLE INC.

Inventor： LIN, Hung Sheng ,  SACCHETTO, Paolo ,  TANG, Yingying ,  NHO, Hyunwoo ,  KNITTERR, Sebastian ,  WANG, Chaohao ,  ZHANG, Sheng

IPC: G09G3/20

Abstract: An electronic device that includes processing circuitry configured to generate a frame of image data that has a frame duration is provided. The electronic device includes a display that has a plurality of pixels. Each of the plurality of pixels displays image data from the frame of image data for a pixel emission period that is less than the frame duration. A first pixel of a column of pixels of the plurality of pixels begins displaying the image data from the frame of image data at a first time for a first duration. A second pixel of the column of pixels that is adjacent to the first pixel begins displaying the image data from the frame of image data at a second time for a second duration. The first and second durations are equal to the pixel emission period. The second time begins after the first duration of time.

公开(公告)号：WO2019050616A1

公开(公告)日：2019-03-14

申请号：PCT/US2018/040763

申请日：2018-07-03

Applicant: APPLE INC.

Inventor： HERRANZ, Adria Fores ,  COTE, Guy ,  SPENCE, Arthur L. ,  CHAPPALLI, Mahesh B. ,  HOLLAND, Peter F. ,  THOMPSON, Ross

IPC: G09G5/02 ,  G09G5/06

Abstract: Systems, methods, and non-transitory media are presented that provide for improving color accuracy. An electronic display (12) includes a display region having multiple pixels each having multiple subpixels. The electronic device (10) also includes a display pipeline (36) coupled to the electronic display (12). The display pipeline (36) is configured to receive image data and perform white point compensation on the image data to compensate for a current drop in the display (12) to cause the display (12) to display a target white point when displaying white. The display pipeline (36) also is configured to correct white point overcompensation on the image data to reduce possible oversaturation of non-white pixels using the white point compensation. Finally, the display pipeline (36) is configured to output the compensated and corrected image data to the electronic display (12) to facilitate displaying the compensated and corrected image data on the display region.