公开(公告)号：WO2022231622A1

公开(公告)日：2022-11-03

申请号：PCT/US2021/030194

申请日：2021-04-30

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

Inventor： BRINKMAN, Michael Gerard ,  THOMAS, Fred ,  LAU, King-Yan ,  BLAHO, Bruce E. ,  WHITE, David L. ,  DAMIR, Christian M.

IPC: G06Q50/12 ,  G06Q30/02

Abstract: An example of the present disclosure includes a non-transitory computer-readable medium storing instructions that when executed cause a processor to receive from a plurality of sensors in a drive-thru, data indicative of a vehicle in a drive-thru. The computer-readable medium includes instructions to identify a customer in the drive-thru using the received data, and retrieve from a data storage, historical customer data based on the identified customer. The computer-readable medium also includes instructions to generate customer-specific instructions for operation of the drive-thru using the historical customer data.

公开(公告)号：WO2020050862A1

公开(公告)日：2020-03-12

申请号：PCT/US2018/050076

申请日：2018-09-07

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

Inventor： LAU, King-Yan

IPC: G06Q10/06 ,  G06K9/62 ,  G06K9/78

Abstract: An example of an apparatus comprising a first and second camera to capture first visual data of a customer and an employee. A processor may execute machine-readable instructions to receive visual data from the cameras. Facial features may be identified in the visual data. Sentiments of the customer and employee may be determined based on the facial features.

公开(公告)号：WO2020131073A1

公开(公告)日：2020-06-25

申请号：PCT/US2018/066870

申请日：2018-12-20

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

Inventor： TRUONG, Binh T ,  LAU, King-Yan ,  SO, Chi

IPC: G06F9/445

Abstract: In an example implementation according to aspects of the present disclosure, a method, system and computing device for supporting conditional firmware images. A set of conditions may be received, wherein the conditions are based on characteristics of a computer. A set of indications corresponding to displayable images may be received. The set of conditions may be compared against a system clock of the computer. Responsive to the comparing, a section of the non-volatile memory may be set to one of the set of indications based on the comparing. One of the displayable images corresponding to the section may be displayed.

公开(公告)号：WO2020018111A1

公开(公告)日：2020-01-23

申请号：PCT/US2018/042997

申请日：2018-07-20

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

Inventor： LAU, King-Yan

IPC: G06Q20/00 ,  G06Q30/02

Abstract: In an example implementation according to aspects of the present disclosure, a method may include determining a transactional state of a point of sale (POS) system and, upon determining the transactional state, when the POS system is not in transactional use, automatically switching a display panel of the POS system from a first position to a second position. As an example, while in the second position, the POS system displays an advertisement on the display panel.