公开(公告)号：WO2011139461A3

公开(公告)日：2012-01-05

申请号：PCT/US2011031199

申请日：2011-04-05

Applicant: MOTOROLA SOLUTIONS INC ,  FUMAROLO ARTHUR L ,  SHAHAF MARK

Inventor： FUMAROLO ARTHUR L ,  SHAHAF MARK

IPC: G10L15/26 ,  G06F3/048

CPC classification number: H04M3/527 ,  G10L15/26 ,  G10L2015/088 ,  H04M3/42187 ,  H04M3/5116 ,  H04M2201/40 ,  H04M2207/18

Abstract: A method and system for operational improvements in a dispatch console in a multi-source environment includes receiving (310) a plurality of audio streams simultaneously from a plurality of mobile devices, transcribing received audio streams by the means of speech-to-text conversion, presenting real-time transcriptions to the user and determining (320) if a first keyword is present in at least one of the plurality of audio and/or text streams. Upon determining the presence of the first keyword, the dispatch console automatically performs (330) at least one predefined dispatch console operation from a list of predefined dispatch console operations. The dispatch console further receives (340) a second keyword based on determining the presence of the first keyword and checks (350) for the presence of the second keyword within the audio and/or text streams thereby enabling additional automated dispatch console operations.

Abstract translation: 一种用于在多源环境中的调度控制台中的操作改进的方法和系统，包括：从多个移动设备同时接收（310）多个音频流，通过语音到文本转换的方式转录所接收的音频流， 向用户呈现实时转录，并确定（320）第一关键字是否存在于多个音频和/或文本流中的至少一个中。 在确定第一关键字的存在之后，分派控制台从预定义的调度控制台操作的列表自动执行（330）至少一个预定义的分派控制台操作。 调度控制台还基于确定第一关键字的存在而进一步接收（340）第二关键字，并且检查（350）在音频和/或文本流内是否存在第二关键字，从而实现附加的自动调度控制台操作。