Abstract:
Methods and systems for generating baselines based on vehicle repair orders (VROs) are described. The method includes determining a first set of multiple VROs and a second set of multiple VROs; determining a vehicle service baseline based on a quantity of VROs in the first set including a common vehicle service phrase (VSP); determining a comparison element based on a quantity of VROs in the second set including the common VSP; determining a deviation between the baseline and the comparison element; determining the deviation exceeds a threshold and responsively determining one or more common factors associated with at least a subset of the second set, wherein the one or more common factors are different than the common vehicle descriptor and the common VSP; and outputting a notification indicative of the common vehicle descriptor, the deviation, the common VSP, and the one or more common factors.
Abstract:
An example method includes receiving a plurality of vehicle service jobs to be performed in a given time window. The method further includes receiving technician performance data for a plurality of technicians, wherein the technician performance data for a given technician is indicative of past performances by the given technician of one or more of the vehicle service jobs. The method additionally includes determining, based on the technician performance data, a plurality of scoring metrics corresponding to the plurality of vehicle service jobs for each of the plurality of technicians. The method also includes determining, based on the scoring metrics, suggested technician assignments of individual technicians of the plurality of technicians to each vehicle service job of the plurality of vehicle service jobs. The method further includes providing, for presentation on a display, a technician assignment interface that shows the suggested technician assignments.
Abstract:
A client computing system (CCS) receives a download including (i) an image representative of a vehicle component, (ii) symbol data associated with a first symbol, (iii) a set of one or more selectable identifiers, and (iv) supplemental information associated with the vehicle component. Each selectable identifier can indicate a respective portion of the supplemental information. After receiving the download, the CCS displays the image and the first symbol without displaying the set and the supplemental information. While the image and the first symbol are displayed without the set, the CCS receives a first input corresponding to selection of the first symbol. The CCS then responsively displays the set. While the set is displayed, the CCS receives a second input corresponding to selection of a first selectable identifier from the set. The CCS then responsively displays the respective portion of the supplemental information indicated by the first selectable identifier.
Abstract:
A processor may receive a request including a vehicle identifier, a first symptom identifier, and a second symptom identifier. In response to receiving the request, the processor may determine a circuit element identifier to include in a reply to the request. To do so, the processor may make a determination that the received vehicle identifier matches or is mapped to a stored vehicle identifier, that the received first symptom identifier matches or is mapped to a stored first symptom identifier, and that the received second symptom identifier matches or is mapped to a stored second symptom identifier. In response to making the determination, the processor may determine that a particular circuit element identifier is the circuit element identifier to include based on the particular circuit element identifier being mapped to these stored identifiers. Then, the processor may generate and subsequently output the reply including the determined circuit element identifier.
Abstract:
A client computing system (CCS) receives a download Including, (i) m image representative of at least one circuit in a vehicle, the at least one circuit including a first circuit configured for carrying a first signal within the vehicle, and (ft) symbol data associated with at least one symbol, the at least one symbol including a first symbol. After receiving the download, the CCS displays the image and the at least one symbol. The CCS then receives a first input corresponding to selection of the first symbol. The CCS then •respectively receives, from the vehicle, data representing valuers) of the first signal The CCS then determines a first display-location at which to display the data representing the value(s) of the first signal While the image and die at least one symbol are displayed the CCS then displays, at the first display-location, the data representing the value(s) of the first signal..
Abstract:
A vehicle diagnostic display unit including a case, a display screen disposed within a front portion of the case, and a main support coupled to a side of the case and having a finger compartment for receiving a user's fingers to allow the user to lift the vehicle diagnostic display unit using one hand. A navigation pad is disposed on a front surface of the main support and the main support is configured to allow a user to simultaneously lift the diagnostic display unit and access the navigation pad with a thumb. The unit also includes a fingerprint identification system including a scanner for scanning an image of a fingerprint of the user. The scanner is fitted on the navigation pad so that the user's thumb naturally rests on the fingerprint scanner when the user lifts the diagnostic display unit and accesses the navigation pad with the thumb.
Abstract:
Methods and apparatus are provided for repairing vehicles. A particular vehicle can be repaired during a repair session using a computing device. The repair session can include the computing device: receiving a functional task setup with first and second identifiers, the first identifier identifying the particular vehicle, and the second identifier identifying a particular functional task for the computing device to perform on the particular vehicle; determining whether the computing device is available to perform the particular functional task; after determining the computing device is available to perform the particular functional task, receiving an input to initiate performance of the particular functional task on the particular vehicle; after receiving the input, sending a message to the particular vehicle to initiate performance of the particular functional task on the particular vehicle; and after sending the message, displaying a notification indicative of performing the particular functional task.
Abstract:
Methods and apparatus are provided for repairing vehicles. A computing device having first and second software executables can determine vehicle identification information (VII) that identifies a vehicle. The computing device can store first and second vehicle identifiers that are based on the VII and are respectively associated with the first and second software executables, where the first vehicle identifier differs from the second vehicle identifier. The computing device can be used to repair the vehicle by at least: receiving a request to activate the first software executable, and activating the first software executable at least by providing the stored first vehicle identifier to the first software executable.