公开(公告)号：WO2016153967A1

公开(公告)日：2016-09-29

申请号：PCT/US2016/023038

申请日：2016-03-18

Applicant: VONAGE BUSINESS INC.

Inventor： ALEXANDER, Jonathan ,  MEYERS, Keith

IPC: H04M3/22 ,  H04M3/46 ,  H04M3/42 ,  H04M3/54

CPC classification number: H04L65/1069 ,  H04L65/1006 ,  H04M3/2218 ,  H04M3/42102 ,  H04M3/46 ,  H04M3/54 ,  H04M2203/551

Abstract: Methods and apparatus for providing call flow information to devices associated with call flow destinations are provided herein. In some embodiments, a method for providing call flow information to a terminal device comprises receiving a communication specifying an initial destination from a calling party, and at least one of assigning the received communication to a terminal device associated with the initial destination and an alternate destination, forwarding the received communication from a terminal device associated with the initial destination to a terminal device associated with the alternate destination, or re-assigning the received communication to a terminal device associated with the alternate destination rather than with the initial destination responsive to a call set up failure. A call flow indicator is generated and transmitted to the terminal device associated with the alternate destination, the call flow indicator including an identifier of the initial destination and an identifier of the alternate destination.

Abstract translation: 本文提供了用于向与呼叫流目的地相关联的设备提供呼叫流信息的方法和装置。 在一些实施例中，一种用于向终端设备提供呼叫流信息的方法包括从呼叫方接收指定初始目的地的通信，以及将接收到的通信分配给与初始目的地相关联的终端设备和备用目的地 将接收到的通信从与初始目的地相关联的终端设备转发到与替代目的地相关联的终端设备，或者将接收的通信重新分配给与备用目的地相关联的终端设备，而不是响应于呼叫而与初始目的地 设置失败。 生成呼叫流指示符并将其发送到与备用目的地相关联的终端设备，呼叫流指示符包括初始目的地的标识符和备用目的地的标识符。