公开(公告)号：WO2021125984A1

公开(公告)日：2021-06-24

申请号：PCT/PL2019/050080

申请日：2019-12-20

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： ZAJAC, Tomasz ,  SIKORA, Szymon ,  CIUPEK, Pawel ,  JURZAK, Pawel

IPC: H04M3/51 ,  H04M3/42 ,  H04M3/523 ,  H04W76/50 ,  H04L29/06 ,  H04W4/90 ,  G06Q50/26 ,  G08B1/00 ,  G08G1/0112 ,  G08G1/012 ,  G08G1/0133 ,  G08G1/0141 ,  G08G1/04 ,  H04L65/1069 ,  H04M2201/18 ,  H04M2201/50 ,  H04M3/42357 ,  H04M3/5116 ,  H04M3/5232

Abstract: A process and system for managing incoming video emergency calls (VECs) at a command center relative to an incident includes receiving first and second VECs from respective first and second recording and transmitting devices reflecting a first incident. Identifying the second VEC as a preferred one of the first and second VECs based on one or both of a quality and a field-of-view between the first and second VECs, and responsively causing the identified second VEC to be forwarded to a first live call taker and the first VEC to a VEC monitoring bot configured to continue to monitor video content of the first VEC and refrain from forwarding the first VEC to the first live call taker. The first VEC may be forwarded to the first live call taker at a lower relative resolution.

公开(公告)号：WO2022271331A1

公开(公告)日：2022-12-29

申请号：PCT/US2022/029521

申请日：2022-05-17

Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC

Inventor： FOUFA, Mastafa Hamza ,  REY, Romain, Gabriel, Paul

IPC: H04M3/56 ,  G06F40/20 ,  G06F40/263 ,  G06N20/00 ,  G10L15/063 ,  G10L2015/0638 ,  H04L12/1818 ,  H04L12/1822 ,  H04M2201/18 ,  H04M2203/308 ,  H04M3/563

Abstract: A computer-implemented conferencing method is disclosed. A conference session between a user and one or more other conference participants is initiated via a computer conference application. An attribute-specific pronunciation of the user's name is determined via one or more attribute-specific-pronunciation machine-learning models previously trained based at least on one or more attributes of the one or more other conference participants. The attribute-specific pronunciation of the user's name is compared to a preferred pronunciation of the user's name via computer-pronunciation-comparison logic. Based on the attribute-specific pronunciation of the user's name being inconsistent with the preferred pronunciation of the user's name, a pronunciation learning protocol is automatically executed to convey, via the computer conference application, the preferred pronunciation of the user's name to the one or more other conference participants.