- 专利标题: METHOD AND SYSTEM FOR PROVIDING RESILIENCY IN INTERACTION SERVICING ACROSS DATA CENTERS
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申请号: US18229952申请日: 2023-08-03
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公开(公告)号: US20230388256A1公开(公告)日: 2023-11-30
- 发明人: Rajeshwari EDAMADAKA , Diarmuid LEONARD
- 申请人: JPMorgan Chase Bank, N.A.
- 申请人地址: US NY New York
- 专利权人: JPMorgan Chase Bank, N.A.
- 当前专利权人: JPMorgan Chase Bank, N.A.
- 当前专利权人地址: US NY New York
- 分案原申请号: US17089093 2020.11.04
- 主分类号: H04L51/046
- IPC分类号: H04L51/046 ; H04L45/121 ; G06Q10/10 ; G06F11/14 ; G06F9/48 ; G06Q30/016 ; G06F9/54 ; G06F9/451 ; G06F8/70 ; G09G5/377 ; H04M3/51 ; G06F9/50 ; G06F7/08 ; G06F11/36 ; H04M3/42 ; H04M7/00 ; G06Q10/04 ; G06Q30/02 ; H04L9/08 ; H04L9/32 ; H04L67/14 ; H04L67/55 ; H04L67/63 ; H04L67/562 ; H04L67/564 ; H04M3/436 ; H04M3/50
摘要:
A system and a method for overcoming a partial failure of an application in a telephony communication system are provided. The method includes: receiving information indicating that a first application has experienced a partial failure; receiving, from each of a plurality of applications, metadata that relates to a corresponding ordered priority of partitions, a corresponding Availability Zone from among a plurality of Availability Zones in which the respective application is located, and a corresponding instance index within the corresponding Availability Zone; sorting the received metadata with respect to the corresponding Availability Zone and with respect to the corresponding instance index; and reassigning, based on a result of the sorting, the first application to an instance index within the Availability Zone in which the first application is located such that a number of the partitions within instance indexes in the corresponding Availability Zone is balanced.
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