摘要:
A communication assistance system (2) is provided for accessing information corresponding to a plurality of subscribers (6). This system is comprised of a telephone switch (12) for receiving calls from a plurality of requesters (4), a call center (16) for routing each of said received calls to an operator terminal (20), and a first database (18) configured to store said information corresponding to each of said subscribers (6). The system (2) provides: a dynamically controlled closing prompt; an interface feature allowing subscribers (6) to update their own information; a dial string translator for identifying service provider of the requester (4); a billing database (14) for transferring call charges of the subscriber (6) to the requester (4); a processor to notify subscribers (6) to update their information; the ability to store license plate numbers of the subscribers (6); a masking feature that allows system (2) to connect requester (4) to subscriber (6) without revealing subscriber's (6) mobile telephone number; a searchable database of subscriber (6) information based on particular information found in the subscriber (6) listing; a feature for least cost routing information for connecting requesters (4) and subscribers (6); a web based assistance feature allowing requester (4) to retrieve an access number associated with a subscriber (6) listing; and a rate plan identification ability for each subscriber (6).
摘要:
A communication assistance system (2) is provided for accessing information corresponding to a plurality of subscribers (6). This system is comprised of a telephone switch (12) for receiving calls from a plurality of requesters (4), a call center (16) for routing each of said received calls to an operator terminal (20), and a first database (18) configured to store said information corresponding to each of said subscribers (6). The system (2) provides: a dynamically controlled closing prompt; an interface feature allowing subscribers (6) to update their own information; a dial string translator for identifying service provider of the requester (4); a billing database (14) for transferring call charges of the subscriber (6) to the requester (4); a processor to notify subscribers (6) to update their information; the ability to store license plate numbers of the subscribers (6); a masking feature that allows system (2) to connect requester (4) to subscriber (6) without revealing subscriber's (6) mobile telephone number; a searchable database of subscriber (6) information based on particular information found in the subscriber (6) listing; a feature for least cost routing information for connecting requesters (4) and subscribers (6); a web based assistance feature allowing requester (4) to retrieve an access number associated with a subscriber (6) listing; and a rate plan identification ability for each subscriber (6).
摘要:
One object of the invention is therefore to provide complete integration of the remote extension of an exchange so that the mobile phone user can use all end-user features and services, like for example call-back and conference. A remote call coming in as a trunk call can be looped through the invented communication platform, the exchange, such that it is perceived as an internal incoming call. The invention provides a telephone exchange that comprises means for said telephone communication devices as extensions, and means for storing unique identities of said telephone communication devices.
摘要:
A communication assistance system (2) is provided for accessing information corresponding to a plurality of subscribers (6). This system is comprised of a telephone switch (12) for receiving calls from a plurality of requesters (4), a call center (16) for routing each of said received calls to an operator terminal (20), and a first database (18) configured to store said information corresponding to each of said subscribers (6). The system (2) provides: a dynamically controlled closing prompt; an interface feature allowing subscribers (6) to update their own information; a dial string translator for identifying service provider of the requester (4); a billing database (14) for transferring call charges of the subscriber (6) to the requester (4); a processor to notify subscribers (6) to update their information; the ability to store license plate numbers of the subscribers (6); a masking feature that allows system (2) to connect requester (4) to subscriber (6) without revealing subscriber's (6) mobile telephone number; a searchable database of subscriber (6) information based on particular information found in the subscriber (6) listing; a feature for least cost routing information for connecting requesters (4) and subscribers (6); a web based assistance feature allowing requester (4) to retrieve an access number associated with a subscriber (6) listing; and a rate plan identification ability for each subscriber (6).
摘要:
A protocol for location-based telecommunications redundancy, operable at a data-communications topology juncture having at least two telecommunications media thereat, and the protocol includes the steps of: (1) On the occurrence of a call-processing request from a caller to a recipient-e.g. using a last known present location of the recipient's mobile phone; and (2) Using the current location, second software at-the-juncture propagating the request to "ring" at two call-receiving devices closest to the current location-wherein one of the devices is a mobile telecommunications device of the recipient and the other of the devices is a terrestrial device of the recipient that is closest to the current location of the recipient.
摘要:
The present interoperability system serves to pass presence and supervision information relating to a user's wireless station set between a cellular communication network and an enterprise communication network. The interoperability system functions to extend the services, such as call pick up, provided in the enterprise communication network to the cellular communication network based on the presence and supervision data provided by the interoperability system. The provision of ubiquitous call pick up service is accomplished by transmitting alert signals not only to the user's telephone line in the enterprise communication network to alert members of the call pick up group proximate to the user's office, but also to the user's wireless station set operating in the service area of the cellular communication network as well as members of the call pick up group also operating in the service area of the cellular communication network.
摘要:
A method and an intermediate element, or a gateway, for routing an information flow in a telecommunication system comprising a plurality of switching centres. The switching centres are connected with an Internet Protocol (IP) based connection via the gateways, which are arranged to perform speech coding/decoding for an information flow between the switching centres. The gateways are further arranged to detect if the information flow from the switching centre is a data call and to omit the speech coding if the information flow is a data call. The data call detection is performed on the basis of a symbol pattern included in the frame structure of the information flow.
摘要:
A system is provided for the automatic detection of fraudulent activity on a transaction network, wherein each transaction has an associated identifier. The system includes voice comparison means (32) for comparing a first sampled voice of a user of a first transaction with a subsequently sampled voice of a user of a subsequent transaction having an identical identifier to that of the first transaction. Control means in the form of a fraud detection engine (26) is provided for determining, from said comparison, a profile of user usage that is representative of a total number of different users of the associated identifier. The fraud detection engine is configured to compare the profile of user usage with a threshold for fraudulent use, and to generate a fraud condition signal (40) in the event that the profile exceeds said threshold. If required, the fraud condition signal may be provided to automatically terminate the fraudulent transaction.
摘要:
A mobile and data application server component of an apparatus in one example delivers contents of a voice message from a voice mailbox to a multimedia capable device.
摘要:
The present invention discloses a system and method for providing an integrated communication ID and it is an object of the present invention to allow a caller to connect to a receiver's a variety of communication equipments conveniently, with only an integrated communication ID of the receiver being perceived, by allocating a single, inherent communication ID to multiple users and managing multiple directory communication equipment data to enable call connection. In the application of the present invention, with only the integrated communication ID of the receiver being perceived, the caller can execute connection to the corresponding receiver's mobile communication terminal devices, wired terminal devices, facsimiles, homepages and the like by relaying, and an unspecific, third party can access conveniently to a variety of public open information using one integrated communication ID. By this, there is no need to memorize a wide variety of number including various telephone numbers, homepage URLs, mail IDs, messenger IDs and the like among the flood of information.