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1.发明授权MULTI-MODAL MESSAGING AND CALLBACK WITH SERVICE AUTHORIZER AND VIRTUAL CUSTOMER DATABASE 有权与DIENSTAUTHORISIERER和虚拟客户数据库MEHRFACHMODALES新闻传输召回制度
公开(公告)号：EP1466468B1
公开(公告)日：2006-08-02
申请号：EP02783341.7
申请日：2002-10-03
CPC分类号： H04W4/12 , G06Q30/02 , G10L15/22 , G10L15/30 , H04L29/06 , H04L29/06027 , H04L63/102 , H04L65/602 , H04M3/42195 , H04M3/4938 , H04M3/5307 , H04M3/5322 , H04M2201/40 , H04M2201/60 , H04M2203/4509 , H04M2207/18 , H04W4/02 , H04W4/18 , H04W12/08
摘要： A system and method for providing multi-modal messaging for a wireless communication system. A wireless terminal is connected to a wireless access network, wherein the wireless terminal is capable of generating a voice request. A multi-modal message server is connected to the wireless access network for receiving the voice request generated by a user of the remote terminal. A voice-recognition application is operable to identify words contained in the voice request. A response-generation application uses the identified words to generate a response to the voice request. A unified messaging application is operable to interpret the response and generate a first and second response that is based on the contents of the response generated by the response-generation application. The first and second responses are then transmitted to the wireless terminal in different communication formats.
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2.发明公开MULTI-MODAL MESSAGING AND CALLBACK WITH SERVICE AUTHORIZER AND VIRTUAL CUSTOMER DATABASE 有权与DIENSTAUTHORISIERER和虚拟客户数据库MEHRFACHMODALES新闻传输召回制度
公开(公告)号：EP1466468A2
公开(公告)日：2004-10-13
申请号：EP02783341.7
申请日：2002-10-03
CPC分类号： H04W4/12 , G06Q30/02 , G10L15/22 , G10L15/30 , H04L29/06 , H04L29/06027 , H04L63/102 , H04L65/602 , H04M3/42195 , H04M3/4938 , H04M3/5307 , H04M3/5322 , H04M2201/40 , H04M2201/60 , H04M2203/4509 , H04M2207/18 , H04W4/02 , H04W4/18 , H04W12/08
摘要： A system and method for providing multi-modal messaging for a wireless communication system. A wireless terminal is connected to a wireless access network, wherein the wireless terminal is capable of generating a voice request. A multi-modal message server is connected to the wireless access network for receiving the voice request generated by a user of the remote terminal. A voice-recognition application is operable to identify words contained in the voice request. A response-generation application uses the identified words to generate a response to the voice request. A unified messaging application is operable to interpret the response and generate a first and second response that is based on the contents of the response generated by the response-generation application. The first and second responses are then transmitted to the wireless terminal in different communication formats.
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