摘要:
A personal information verification method in a call center is provided. The method comprises: (1) a process of connecting a telephone; (2) a process wherein a telephone number research device sends a SETUP message to an ISDN; obtains a message sent in reply thereto from the ISDN and performs a clear sequence; and analyzes the message obtained from the ISDN; (3) a process in which if the telephone number is determined to be null, the telephone number research device notifies an operator terminal of such determination; and (4) a process in which the notice, sent to the operator terminal to notify that the telephone number is null, is displayed on a screen of the operator terminal having received the notice, and thereby informed to the operator responding to the customer.
摘要:
A 1-chip microcomputer having a built-in nonvolatile memory includes at least one erasable flash memory provided in a memory space of the microcomputer, a boot ROM for storing an initial program to start up the 1-chip microcomputer and a transfer program to transfer the initial program to the flash memory, and control means for, when the flash memory stores no program, transferring the initial program to the flash memory in accordance with the transfer program and subsequently removing the boot ROM from the memory space. Consequently, even if a new program is additionally stored to the nonvolatile memory in the 1-chip microcomputer, the additional program can be carried out.
摘要:
A personal information verification method in a call center is provided. The method comprises: (1) a process of connecting a telephone; (2) a process wherein a telephone number research device sends a SETUP message to an ISDN; obtains a message sent in reply thereto from the ISDN and performs a clear sequence; and analyzes the message obtained from the ISDN; (3) a process in which if the telephone number is determined to be null, the telephone number research device notifies an operator terminal of such determination; and (4) a process in which the notice, sent to the operator terminal to notify that the telephone number is null, is displayed on a screen of the operator terminal having received the notice, and thereby informed to the operator responding to the customer.
摘要:
A 1-chip microcomputer having a built-in nonvolatile memory includes at least one erasable flash memory provided in a memory space of the microcomputer, a boot ROM for storing an initial program to start up the 1-chip microcomputer and a transfer program to transfer the initial program to the flash memory, and control means for, when the flash memory stores no program, transferring the initial program to the flash memory in accordance with the transfer program and subsequently removing the boot ROM from the memory space. Consequently, even if a new program is additionally stored to the nonvolatile memory in the 1-chip microcomputer, the additional program can be carried out.
摘要:
A computer system prevents an illegal program transmitted from an external communication device to a computer system such as IC cards and stored therein from being executed. The system comprises a CPU (3), a communication circuit (4), a first memory area (5) storing a first and second computer program, a second memory area (6) including storage areas for the first computer program, for data received by the communication circuit, for data used in program execution of the CPU. When a program to be executed by the CPU is the first computer program, if the program code is stored in the first memory area (5) or a storage area for the first computer program in the second memory area (6), the program is allowed to be executed, and if the program code is stored in the second memory area (6) other than the storage area for the first computer program, the program is not allowed to be executed.
摘要:
A computer system prevents an illegal program transmitted from an external communication device to a computer system such as IC cards and stored therein from being executed. The system comprises a CPU (3), a communication circuit (4), a first memory area (5) storing a first and second computer program, a second memory area (6) including storage areas for the first computer program, for data received by the communication circuit, for data used in program execution of the CPU. When a program to be executed by the CPU is the first computer program, if the program code is stored in the first memory area (5) or a storage area for the first computer program in the second memory area (6), the program is allowed to be executed, and if the program code is stored in the second memory area (6) other than the storage area for the first computer program, the program is not allowed to be executed.
摘要:
An IC card (17) according to the present invention comprises, a built-in coprocessor (3) for an auxiliary arithmetic in addition to a main arithmetic processing unit (5), an interval timer (4) for outputting an interrupt request signal (8) upon lapse of a set time shorter than the frame waiting time, and coprocessor control means (1, 2, 5) for controlling the coprocessor operation (3) by suspending supply of an operation clock (16) to the coprocessor (3) in accordance with the output of the interrupt request signal (8) and resuming supply of the operation clock (16) to the coprocessor (3) in accordance with a predetermined response input from an external device (14). Upon receipt of a command from the external device (14), the contents of the command are determined, and the time shorter than the frame waiting time is set in the interval timer (4) thereby to start the interval timer (4).