摘要:
A system providing relevant services to transient devices in wireless networks and method thereof. In one illustrative embodiment, a Unified Communications and Collaboration (UCC) client on a device is synchronized with a network so that the device appears as a local entity. The UCC client facilitates exchange of data to ease the integration of the device into the local environment. After being synchronized, the UCC client seeks out available assistance from the local network and provide it to the user. Typically, the data retrieved from the local network pertains to the current location. The local network can be used to provide wireless service to mobile devices in order to remove them from their carrier network, including providing a local breakout via a Private Branch Exchange (PBX).
摘要:
A user accesses a destination such as a call centre 6; the call centre generates a record for insertion into the user's personal address book (e.g. at server 3) with a telephone number of the centre 6 and metadata concerning a transaction. To place a later call on the same matter, the user selects, either using his telephone or via a separate terminal, the address book entry and the call is made. The centre 6 receives the user's telephone number via the calling line identity (CLI) and translates this (at 8) into a data address whereby it can 'pull' the metadata from the personal address book at 3. Alternatively the server 3 can translate the centre's telephone number into a data address to 'push' the metadata to the centre.
摘要:
Verfahren zur Nutzung eines einem Kommunikationsnetz 1, insbesondere einem Telefonnetz oder dem Internet, zugeordneten Anschlusses 4 für ein Endgerät 5, über das ein Nutzer 2 eine Verbindung zu einem zweiten über das Kommunikationsnetz 1 erreichbaren Anschluss-6 aufbaut, wobei der zweite Anschluss 6 einem Anbieter 3 zugeordnet ist, wobei der Anbieter 3 über ein Medium 14, insbesondere über TV oder Radio, eine aktuelle Aktion anbietet, an der sich der Nutzer 2 durch Anwahl einer der Aktion zugeordneten Kennung (Kommunikationsadresse) beteiligen kann, wobei die Beteiligung an der Aktion für den Nutzer 1 durch die Anwahl der Kennung und durch den entsprechenden Aufbau der Verbindung während eines definierten Zeitfensters möglich ist, wobei der Anschluss 4 und/oder das Endgerät 5 des Nutzers 2 insofern aktiv geschaltet wird, als der Nutzer 2 für die Dauer des Zeitfensters die Möglichkeit bekommt, durch Eingabe eines Kurzbefehls die der Aktion zugeordnete Kennung anzuwählen, um sich durch Herstellung der Verbindung an der Aktion zu beteiligen.
摘要:
A telephone reservation system includes a reservation receiving unit (101), a storage unit (102), an availability determination unit (103), and an authentication unit (104). The reservation receiving unit receives detailed reservation information pertaining to a shop selected by a user from among a plurality of shops and user information of the user from a user terminal (10) of the user via a telephone line. The storage unit (102) stores vacant seat information of each of the plurality of shops together with corresponding shop identification information. The availability determination unit (103) determines whether a reservation that satisfies the received detailed reservation information is available on the basis of the vacant seat information stored in the storage unit. The authentication unit (104) performs personal authentication through any one of pieces of the user information.
摘要:
A phone system for providing dial by specialty features that can dynamically update providers within the system. A dial by specialty service can be provided on a user's mobile device. The dial by specialty service can prompt the user to enter in specialty information, which can represent specific services or goods the user is looking for. The dial by specialty service can then search an augmented directory to find the telephone number of a provider who best satisfies the search criteria. In some embodiments, the service can place a call on behalf of the user to transfer the user to the telephone number. The providers at the time of being called can decline to accept the call from the dial by specialty service. The selected provider can also choose to be removed from the augmented directory altogether.
摘要:
During a telephone call between a telephone user and an interactive response system, the system enables a user to use only his voice and key presses on a numeric keypad of a telephone to interactively specify information that can be used to control delivery of content to a visual display of, or a storage medium accessible by, a target telephone. The control is implemented by interacting with a service provider.
摘要:
The present publication discloses a method and system for sending messages in a telecommunications network (1, 2, 6, 11, 12). In the method, a first text-form message (54) is sent to a user (50, 51) of the service, a reply (55) to the first text-form message is received from the user (50, 51) of the service to an address defined in the previous message, if the reply is of the correct form and content, the desired service (56, 58, 61) is sent to the user of the service. According to the invention, the user (50, 51) of the message service is offered a second service by a message (62), the information (such as the sending number is text-message traffic) defining the reply address of which differs from that of the first message (54), and the second offer message (62) is sent with a sending delay, which depends of the content or type of the first service.