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    Reclaiming lost internet customers
    1.
    发明授权
    Reclaiming lost internet customers 有权
    收回丢失的互联网客户

    公开(公告)号：US08190693B2

    公开(公告)日：2012-05-29

    申请号：US12637800

    申请日：2009-12-15

    申请人： Judith H. Bank ,  Dimple Bhatia ,  Lisa M. Bradley ,  Dana L. Price

    发明人： Judith H. Bank ,  Dimple Bhatia ,  Lisa M. Bradley ,  Dana L. Price

    IPC分类号： G06F15/16

    CPC分类号： G06Q30/06

    摘要： A system and method of reclaiming lost Internet customers may involve detecting an outage condition associated with a host of an electronic commerce (e-commerce) web site. Customer data can be extracted from packets destined for the host, wherein the packets could be associated with transactions between customers and the web site. The extracted customer data may be stored and, upon detecting a resolution of the outage condition, a customer database can be searched based on the extracted customer data in order to identify customer contact information. A customer reclamation message may then be sent to the customer, wherein the message can incentivize the customer to return to the web site and request completion of the transaction.

    摘要翻译： 回收丢失的互联网客户的系统和方法可能涉及检测与电子商务（电子商务）网站的主机相关联的中断状况。 可以从目的地为主机的分组提取客户数据，其中分组可以与客户和网站之间的交易相关联。 提取的客户数据可以被存储，并且在检测到中断状况的分辨率时，可以基于所提取的客户数据来搜索客户数据库，以便识别客户联系人信息。 然后可以向客户发送客户回收消息，其中消息可以激励客户返回到网站并请求完成交易。

    Autonomous intelligent user identity manager with context recognition capabilities
    3.
    发明授权
    Autonomous intelligent user identity manager with context recognition capabilities 失效
    具有上下文识别功能的自主智能用户身份管理器

    公开(公告)号：US08392973B2

    公开(公告)日：2013-03-05

    申请号：US12473754

    申请日：2009-05-28

    申请人： Judith H. Bank ,  Dimple Bhatia ,  Lisa M. Bradley ,  Dana L. Price

    发明人： Judith H. Bank ,  Dimple Bhatia ,  Lisa M. Bradley ,  Dana L. Price

    IPC分类号： G06F17/00 ,  G06F7/04

    CPC分类号： G06F21/31 ,  H04L9/3228 ,  H04L2209/60 ,  H04L2209/805

    摘要： A remotely located, uniquely identified resource can serve an application utilized by the Web browser. Access to the application can require authentication including a userid and password. A memory for a record associated with the application can be queried. The memory can include a set of userids and passwords indexed against unique application identifiers that are independent upon server identifiers or URLs. Responsive to querying the memory, a match between the application requiring authentication and a unique application identifier in the memory can be determined. A userid and password can be provided without manual input from a user from memory that is associated with the unique application identifier to the remotely located. The uniquely identified resource can use the userid/password as authentication to access the served application.

    摘要翻译： 远程定位的，唯一标识的资源可以为Web浏览器使用的应用程序提供服务。 访问应用程序可能需要验证，包括用户名和密码。 可以查询与应用程序相关联的记录的内存。 存储器可以包括针对独立于服务器标识符或URL的唯一应用标识符索引的一组用户ID和密码。 响应于查询存储器，可以确定需要认证的应用与存储器中的唯一应用标识符之间的匹配。 可以提供用户标识和密码，而无需用户从与位于远端的唯一应用标识符相关联的存储器进行手动输入。 唯一标识的资源可以使用userid / password作为身份验证来访问所提供的应用程序。

    RECLAIMING LOST INTERNET CUSTOMERS
    4.
    发明申请
    RECLAIMING LOST INTERNET CUSTOMERS 有权
    重新丢失互联网客户

    公开(公告)号：US20110145339A1

    公开(公告)日：2011-06-16

    申请号：US12637800

    申请日：2009-12-15

    申请人： Judith H. Bank ,  Dimple Bhatia ,  Lisa M. Bradley ,  Dana L. Price

    发明人： Judith H. Bank ,  Dimple Bhatia ,  Lisa M. Bradley ,  Dana L. Price

    IPC分类号： G06F17/30 ,  G06F15/16 ,  G06F15/173

    CPC分类号： G06Q30/06

    摘要： A system and method of reclaiming lost Internet customers may involve detecting an outage condition associated with a host of an electronic commerce (e-commerce) web site. Customer data can be extracted from packets destined for the host, wherein the packets could be associated with transactions between customers and the web site. The extracted customer data may be stored and, upon detecting a resolution of the outage condition, a customer database can be searched based on the extracted customer data in order to identify customer contact information. A customer reclamation message may then be sent to the customer, wherein the message can incentivize the customer to return to the web site and request completion of the transaction.

    摘要翻译： 回收丢失的互联网客户的系统和方法可能涉及检测与电子商务（电子商务）网站的主机相关联的中断状况。 可以从目的地为主机的分组提取客户数据，其中分组可以与客户和网站之间的交易相关联。 提取的客户数据可以被存储，并且在检测到中断状况的分辨率时，可以基于所提取的客户数据来搜索客户数据库，以便识别客户联系人信息。 然后可以向客户发送客户回收消息，其中消息可以激励客户返回到网站并请求完成交易。

    AUTONOMOUS INTELLIGENT USER IDENTITY MANAGER WITH CONTEXT RECOGNITION CAPABILITIES
    5.
    发明申请
    AUTONOMOUS INTELLIGENT USER IDENTITY MANAGER WITH CONTEXT RECOGNITION CAPABILITIES 失效
    具有语境识别功能的自动智能用户身份管理员

    公开(公告)号：US20100306833A1

    公开(公告)日：2010-12-02

    申请号：US12473754

    申请日：2009-05-28

    申请人： JUDITH H. BANK ,  DIMPLE BHATIA ,  LISA M. BRADLEY ,  DANA L. PRICE

    发明人： JUDITH H. BANK ,  DIMPLE BHATIA ,  LISA M. BRADLEY ,  DANA L. PRICE

    IPC分类号： H04L9/32 ,  G06F17/30 ,  G06F3/048

    CPC分类号： G06F21/31 ,  H04L9/3228 ,  H04L2209/60 ,  H04L2209/805

    摘要： A remotely located, uniquely identified resource can serve an application utilized by the Web browser. Access to the application can require authentication including a userid and password. A memory for a record associated with the application can be queried. The memory can include a set of userids and passwords indexed against unique application identifiers that are independent upon server identifiers or URLs. Responsive to querying the memory, a match between the application requiring authentication and a unique application identifier in the memory can be determined. A userid and password can be provided without manual input from a user from memory that is associated with the unique application identifier to the remotely located. The uniquely identified resource can use the userid/password as authentication to access the served application.

    摘要翻译： 远程定位的，唯一标识的资源可以为Web浏览器使用的应用程序提供服务。 访问应用程序可能需要验证，包括用户名和密码。 可以查询与应用程序相关联的记录的内存。 存储器可以包括针对独立于服务器标识符或URL的唯一应用标识符索引的一组用户ID和密码。 响应于查询存储器，可以确定需要认证的应用与存储器中的唯一应用标识符之间的匹配。 可以提供用户标识和密码，而无需用户从与位于远端的唯一应用标识符相关联的存储器进行手动输入。 唯一标识的资源可以使用userid / password作为身份验证来访问所提供的应用程序。

    SMART ATTACHMENT TO ELECTRONIC MESSAGES
    8.
    发明申请
    SMART ATTACHMENT TO ELECTRONIC MESSAGES 有权
    SMART附件到电子信息

    公开(公告)号：US20120209922A1

    公开(公告)日：2012-08-16

    申请号：US13024687

    申请日：2011-02-10

    申请人： Dimple Bhatia ,  Vandana Mallempati ,  Jehan Moghazy ,  Suparna Sinha Roy ,  Keith Raymond Walker

    发明人： Dimple Bhatia ,  Vandana Mallempati ,  Jehan Moghazy ,  Suparna Sinha Roy ,  Keith Raymond Walker

    IPC分类号： G06F15/16

    CPC分类号： H04L51/08 ,  H04L51/00 ,  H04L51/18 ,  H04L69/22

    摘要： Aspects of the present invention associate an unsent electronic message with a target file that is attached to a first stored electronic message. A command to attach a file to the unsent electronic message is received. A list identifying one or more files attached to one or more stored electronic messages is displayed. The target file is one of the one or more files. An input identifying the target file is received. One of the target file and a file that identifies a location of the target file on a storage device is attached to the unsent electronic message.

    摘要翻译： 本发明的方面将未发送的电子消息与附加到第一存储的电子消息的目标文件相关联。 接收到将文件附加到未发送的电子消息的命令。 显示识别附加到一个或多个存储的电子消息的一个或多个文件的列表。 目标文件是一个或多个文件之一。 接收到识别目标文件的输入。 目标文件之一和标识目标文件在存储设备上的位置的文件被附加到未发送的电子消息。

    USER-SELECTABLE HIDE OPTION FOR A USER INTERFACE, WHICH IS NOT PERSISTED, AND WHICH IS NOT DEPENDENT UPON INTRA-DOCUMENT CONTROLS
    9.
    发明申请
    USER-SELECTABLE HIDE OPTION FOR A USER INTERFACE, WHICH IS NOT PERSISTED, AND WHICH IS NOT DEPENDENT UPON INTRA-DOCUMENT CONTROLS 审中-公开
    用户界面的用户选择隐藏选项，未被中断，并且与文档控制不相关

    公开(公告)号：US20090259932A1

    公开(公告)日：2009-10-15

    申请号：US12102316

    申请日：2008-04-14

    申请人： JUDITH H. BANK ,  DIMPLE BHATIA ,  LISA M.W. BRADLEY ,  DANA L. PRICE

    发明人： JUDITH H. BANK ,  DIMPLE BHATIA ,  LISA M.W. BRADLEY ,  DANA L. PRICE

    IPC分类号： G06F3/00 ,  G06F17/00

    CPC分类号： G06F21/6209

    摘要： A stored document of a persistent data store can include digitally encoded content. A version of the stored document can be created that is placed in a non-persistent memory. This version can be referred to as a rendered document. Content from the rendered document can be presented in a user interface. A user selection of a user defined portion of the presented content can be received. Additionally, a user issued command to hide the selected portion of the presented content can be received. The rendered document can be responsively changed to omit the user defined portion of the presented content when outputting the presented content to at least one output device. The changing of the rendered document to omit the user defined portion is unable to affect the stored document in any fashion.

    摘要翻译： 永久数据存储的存储文档可以包括数字编码的内容。 可以创建存储文档的版本，放置在非持久存储器中。 该版本可以称为呈现的文档。 来自呈现的文档的内容可以在用户界面中呈现。 可以接收对所呈现的内容的用户定义部分的用户选择。 此外，可以接收用户发出的隐藏所呈现的内容的所选部分的命令。 当将呈现的内容输出到至少一个输出设备时，可以响应地改变呈现的文档以省略所呈现的内容的用户定义的部分。 渲染文档的更改以省略用户定义的部分不能以任何方式影响存储的文档。