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公开(公告)号:US06256389B1
公开(公告)日:2001-07-03
申请号:US09065124
申请日:1998-04-23
Applicant: William Clyde Prentice Dalrymple , James Lashlee Matlock , Patrick Michael O'Shaughnessey , Ta-Ming Chen , Robert Donald Monroe, Jr.
Inventor: William Clyde Prentice Dalrymple , James Lashlee Matlock , Patrick Michael O'Shaughnessey , Ta-Ming Chen , Robert Donald Monroe, Jr.
IPC: H04L1200
CPC classification number: H04Q3/0025 , H04N7/147 , H04Q11/0407 , H04Q2213/13034 , H04Q2213/1305 , H04Q2213/1307 , H04Q2213/13093 , H04Q2213/13106 , H04Q2213/13174 , H04Q2213/13175 , H04Q2213/1318 , H04Q2213/13196 , H04Q2213/13199 , H04Q2213/13204 , H04Q2213/13205 , H04Q2213/13209 , H04Q2213/1322 , H04Q2213/1324 , H04Q2213/13248 , H04Q2213/13296 , H04Q2213/13298 , H04Q2213/1336 , H04Q2213/13377 , H04Q2213/13389
Abstract: An integrated telecommunication collaboration system which allows the close integration of desktop computer applications, data communications, and public switched telephone network voice connections. Client software which implements the invention includes a voice agent for establishing telephone sessions, a data agent for establishing associated data sessions, a communications agent which synchronizes the date and voice agents, and an integration agent which integrates the data and voice communications with a computer operating system, and with various applications. The integrated telecommunication collaboration system controls the establishment of harmonized calls by sending and receiving various requests and status messages to and from a server, and another client.
Abstract translation: 集成的电信协作系统,允许桌面计算机应用程序,数据通信和公共交换电话网络语音连接的紧密集成。 实现本发明的客户端软件包括用于建立电话会话的语音代理,用于建立相关联的数据会话的数据代理,同步日期和语音代理的通信代理以及将数据和语音通信与计算机操作集成的集成代理 系统和各种应用。 集成电信协作系统通过向服务器和另一个客户端发送和接收各种请求和状态消息来控制协调呼叫的建立。