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    Voice and telephone keypad based data entry for interacting with voice information services
    1.
    发明授权
    Voice and telephone keypad based data entry for interacting with voice information services 有权
    语音和电话键盘数据录入与语音信息服务进行交互

    公开(公告)号：US07447299B1

    公开(公告)日：2008-11-04

    申请号：US09621715

    申请日：2000-07-24

    申请人： Hadi Partovi ,  Roderick Steven Brathwaite ,  David Bryan Alpert ,  Jeremy Belldina ,  Barry Arons

    发明人： Hadi Partovi ,  Roderick Steven Brathwaite ,  David Bryan Alpert ,  Jeremy Belldina ,  Barry Arons

    IPC分类号： H04M1/64

    CPC分类号： H04M3/493 ,  G06F17/3064 ,  G10L15/22 ,  H04M2203/251

    摘要： This invention relates in general to methods for receiving and interpreting an alphanumeric input string entered on a telephone keypad using one keystroke per input string character. The set of matching objects in a database are selected and sorted and presented to the user as an ordered list from which the user may select the desired item on the list through a further numeric keystroke entry or through a spoken selection that is matched against a restricted voice recognition grammar for improved recognition accuracy. In an alternative embodiment, the matching objects in the database are selected and sorted and the response associated with each matched object is presented in sorted sequence.

    摘要翻译： 本发明一般涉及用于接收和解释在每个输入字符串字符上使用一个按键输入到电话键盘上的字母数字输入串的方法。 数据库中的匹配对象的集合被选择并排序并作为订单列表呈现给用户，用户可从该列表中通过另外的数字击键条目或通过与限制的匹配的语音选择来选择列表中的期望项目 语音识别语法提高了识别精度。 在替代实施例中，数据库中的匹配对象被选择和排序，并且以排序的顺序呈现与每个匹配对象相关联的响应。

    Providing menu and other services for an information processing system using a telephone or other audio interface
    2.
    发明授权
    Providing menu and other services for an information processing system using a telephone or other audio interface 有权
    为使用电话或其他音频接口的信息处理系统提供菜单和其他服务

    公开(公告)号：US07552054B1

    公开(公告)日：2009-06-23

    申请号：US11563112

    申请日：2006-11-24

    申请人： Lisa J. Stifelman ,  Hadi Partovi ,  Haleh Partovi ,  David Bryan Alpert ,  Matthew Talin Marx ,  Scott James Bailey ,  Kyle D. Sims ,  Darby McDonough Bailey ,  Roderick Steven Brathwaite ,  Eugene Koh ,  Angus Macdonald Davis

    发明人： Lisa J. Stifelman ,  Hadi Partovi ,  Haleh Partovi ,  David Bryan Alpert ,  Matthew Talin Marx ,  Scott James Bailey ,  Kyle D. Sims ,  Darby McDonough Bailey ,  Roderick Steven Brathwaite ,  Eugene Koh ,  Angus Macdonald Davis

    IPC分类号： G10L11/00 ,  G06F15/16

    CPC分类号： G10L15/22 ,  G10L2015/227 ,  H04M3/4938

    摘要： A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.

    摘要翻译： 一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。 在一个实施例中，菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。 对于有经验的用户，渲染提示，使得用户可以在任何时候说出所需的关键字来调用相应的应用。 菜单是平的，以方便其使用。 在用户给出一个简短的提示来说出关键字之后，会显示完整的关键字列表。 服务消息旋转单词和单词韵律。 当收听来自用户的信息时，在用户被提示之后，呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。 其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。 其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。 其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。 其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。 在通过电话满足预定标准后输入特殊服务。 其他实施例提供用于自动恢复呼叫者的地址的特殊机制。

    METHOD AND SYSTEM FOR PROVIDING MENU AND OTHER SERVICES FOR AN INFORMATION PROCESSING SYSTEM USING A TELEPHONE OR OTHER AUDIO INTERFACE
    3.
    发明申请
    METHOD AND SYSTEM FOR PROVIDING MENU AND OTHER SERVICES FOR AN INFORMATION PROCESSING SYSTEM USING A TELEPHONE OR OTHER AUDIO INTERFACE 审中-公开
    使用电话或其他音频接口为信息处理系统提供菜单和其他服务的方法和系统

    公开(公告)号：US20080154601A1

    公开(公告)日：2008-06-26

    申请号：US11943549

    申请日：2007-11-20

    申请人： Lisa Joy Stifelman ,  Hadi Partovi ,  Haleh Partovi ,  David Bryan Alpert ,  Matthew Talin Marx ,  Scott James Bailey ,  Kyle D. Sims ,  Darby McDonough Bailey ,  Roderick Steven Brathwaite ,  Eugene Koh ,  Angus Macdonald Davis

    发明人： Lisa Joy Stifelman ,  Hadi Partovi ,  Haleh Partovi ,  David Bryan Alpert ,  Matthew Talin Marx ,  Scott James Bailey ,  Kyle D. Sims ,  Darby McDonough Bailey ,  Roderick Steven Brathwaite ,  Eugene Koh ,  Angus Macdonald Davis

    IPC分类号： G10L15/00 ,  G10L13/00 ,  G10L21/00

    CPC分类号： G10L15/22

    摘要： A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.

    摘要翻译： 一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。 在一个实施例中，菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。 对于有经验的用户，渲染提示，使得用户可以在任何时候说出所需的关键字来调用相应的应用。 菜单是平的，以方便其使用。 在用户给出一个简短的提示来说出关键字之后，会显示完整的关键字列表。 服务消息旋转单词和单词韵律。 当收听来自用户的信息时，在用户被提示之后，呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。 其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。 其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。 其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。 其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。 在通过电话满足预定标准后输入特殊服务。 其他实施例提供用于自动恢复呼叫者的地址的特殊机制。

    Providing services for an information processing system using an audio interface
    5.
    发明授权
    Providing services for an information processing system using an audio interface 有权
    为使用音频接口的信息处理系统提供服务

    公开(公告)号：US07308408B1

    公开(公告)日：2007-12-11

    申请号：US10955216

    申请日：2004-09-29

    申请人： Lisa Joy Stifelman ,  Hadi Partovi ,  Haleh Partovi ,  David Bryan Alpert ,  Matthew Talin Marx ,  Scott James Bailey ,  Kyle D. Sims ,  Darby McDonough Bailey ,  Roderick Steven Brathwaite ,  Eugene Koh ,  Angus Macdonald Davis

    发明人： Lisa Joy Stifelman ,  Hadi Partovi ,  Haleh Partovi ,  David Bryan Alpert ,  Matthew Talin Marx ,  Scott James Bailey ,  Kyle D. Sims ,  Darby McDonough Bailey ,  Roderick Steven Brathwaite ,  Eugene Koh ,  Angus Macdonald Davis

    IPC分类号： G10L13/00

    CPC分类号： G10L15/22 ,  G10L13/00 ,  G10L15/187 ,  H04M3/4936

    摘要： A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.

    摘要翻译： 一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。 在一个实施例中，菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。 对于有经验的用户，渲染提示，使得用户可以在任何时候说出所需的关键字来调用相应的应用。 菜单是平的，以方便其使用。 在用户给出一个简短的提示来说出关键字之后，会显示完整的关键字列表。 服务消息旋转单词和单词韵律。 当收听来自用户的信息时，在用户被提示之后，呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。 其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。 其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。 其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。 其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。 在通过电话满足预定标准后输入特殊服务。 其他实施例提供用于自动恢复呼叫者的地址的特殊机制。

    Method and apparatus for content personalization over a telephone interface
    7.
    发明授权
    Method and apparatus for content personalization over a telephone interface 有权
    通过电话接口进行内容个性化的方法和装置

    公开(公告)号：US06807574B1

    公开(公告)日：2004-10-19

    申请号：US09426102

    申请日：1999-10-22

    申请人： Hadi Partovi ,  Roderick Steven Brathwaite ,  Angus Macdonald Davis ,  Michael S. McCue ,  Brandon William Porter ,  John Giannandrea ,  Eckart Walther ,  Anthony Accardi ,  Zhe Li

    发明人： Hadi Partovi ,  Roderick Steven Brathwaite ,  Angus Macdonald Davis ,  Michael S. McCue ,  Brandon William Porter ,  John Giannandrea ,  Eckart Walther ,  Anthony Accardi ,  Zhe Li

    IPC分类号： G06F15173

    CPC分类号： H04L65/1069 ,  G06Q30/06 ,  H04L29/06 ,  H04L29/06027 ,  H04L65/1096 ,  H04L67/20 ,  H04L67/2819 ,  H04L67/306 ,  H04L69/329 ,  H04M3/42059 ,  H04M3/42068 ,  H04M3/4938 ,  H04M2203/2061 ,  H04M2242/22

    摘要： A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, the user might specify an existing personalized site to use in building her/his profile. Additionally, new callers may have an initial profile generated based on one or more database lookups for demographic information based on their telephone identifying information.

    摘要翻译： 描述了一种通过电话提供个性化信息内容的方法和装置。 本发明支持语音门户的创建。 本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。 个性化内容基于她/他的电话识别信息针对该用户，并且可以基于当前时间，当前日期，主叫方的地点和/或主叫方的方言和语音模式进一步定制。 此外，电话识别信息可以支持针对该用户的针对性的广告，内容和购买建议。 适当时，系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。 通常，本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。 配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。 例如，用户可以指定用于构建她/他的个人资料的现有个性化网站。 此外，新的呼叫者可以基于基于他们的电话识别信息的用于人口统计信息的一个或多个数据库查找来生成初始配置文件。

    System for providing personalized content over a telephone interface to a user according to the corresponding personalization profile including the record of user actions or the record of user behavior
    8.
    发明授权
    System for providing personalized content over a telephone interface to a user according to the corresponding personalization profile including the record of user actions or the record of user behavior 有权
    用于通过电话接口向用户提供个性化内容的系统，根据相应的个性化简档，包括用户动作的记录或用户行为的记录

    公开(公告)号：US07330890B1

    公开(公告)日：2008-02-12

    申请号：US10851353

    申请日：2004-05-21

    申请人： Hadi Partovi ,  Roderick Steven Brathwaite ,  Angus Macdonald Davis ,  Michael S. McCue ,  Brandon William Porter ,  John Giannandrea ,  Eckart Walther ,  Anthony Accardi ,  Zhe Li

    发明人： Hadi Partovi ,  Roderick Steven Brathwaite ,  Angus Macdonald Davis ,  Michael S. McCue ,  Brandon William Porter ,  John Giannandrea ,  Eckart Walther ,  Anthony Accardi ,  Zhe Li

    IPC分类号： G06F15/16 ,  G06F15/173

    CPC分类号： H04L65/1069 ,  G06Q30/06 ,  H04L29/06 ,  H04L29/06027 ,  H04L65/1096 ,  H04L67/20 ,  H04L67/2819 ,  H04L67/306 ,  H04L69/329 ,  H04M3/42059 ,  H04M3/42068 ,  H04M3/4938 ,  H04M2203/2061 ,  H04M2242/22

    摘要： A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, the user might specify an existing personalized site to use in building her/his profile. Additionally, new callers may have an initial profile generated based on one or more database lookups for demographic information based on their telephone identifying information.

    摘要翻译： 描述了一种通过电话提供个性化信息内容的方法和装置。 本发明支持语音门户的创建。 本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。 个性化内容基于她/他的电话识别信息针对该用户，并且可以基于当前时间，当前日期，主叫方的地点和/或主叫方的方言和语音模式进一步定制。 此外，电话识别信息可以支持针对该用户的针对性的广告，内容和购买建议。 适当时，系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。 通常，本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。 配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。 例如，用户可以指定用于构建她/他的个人资料的现有个性化网站。 此外，新的呼叫者可以基于基于他们的电话识别信息的用于人口统计信息的一个或多个数据库查找来生成初始配置文件。

    Method and apparatus for content personalization over a telephone interface with adaptive personalization
    9.
    发明授权
    Method and apparatus for content personalization over a telephone interface with adaptive personalization 有权
    通过具有自适应个性化的电话接口进行内容个性化的方法和装置

    公开(公告)号：US06842767B1

    公开(公告)日：2005-01-11

    申请号：US09513236

    申请日：2000-02-24

    申请人： Hadi Partovi ,  Roderick Steven Brathwaite ,  Angus MacDonald Davis ,  Michael S. McCue ,  Brandon William Porter ,  John Giannandrea ,  Eckart Walther ,  Anthony Accardi ,  Zhe Li

    发明人： Hadi Partovi ,  Roderick Steven Brathwaite ,  Angus MacDonald Davis ,  Michael S. McCue ,  Brandon William Porter ,  John Giannandrea ,  Eckart Walther ,  Anthony Accardi ,  Zhe Li

    IPC分类号： G06Q30/06 ,  H04L29/06 ,  H04L29/08 ,  H04M3/493 ,  G06F15/16 ,  G06F15/173

    CPC分类号： H04L65/1069 ,  G06Q30/06 ,  H04L29/06 ,  H04L29/06027 ,  H04L65/1096 ,  H04L67/20 ,  H04L67/2819 ,  H04L67/306 ,  H04L69/329 ,  H04M3/42059 ,  H04M3/42068 ,  H04M3/4938 ,  H04M2203/2061 ,  H04M2242/22

    摘要： A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, as the user selects topics, as well as particular content, a record of actions can be maintained. This record of actions can be used to provide suggestions and direct the personalization of the system for the user.

    摘要翻译： 描述了一种通过电话提供个性化信息内容的方法和装置。 本发明支持语音门户的创建。 本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。 个性化内容基于她/他的电话识别信息针对该用户，并且可以基于当前时间，当前日期，主叫方的地点和/或主叫方的方言和语音模式进一步定制。 此外，电话识别信息可以支持针对该用户的针对性的广告，内容和购买建议。 适当时，系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。 通常，本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。 配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。 例如，当用户选择主题以及特定内容时，可以维护动作记录。 该记录可用于为用户提供建议并指导系统的个性化。