Home appliance, home appliance system, and diagnosis method of a home appliance
    1.
    发明授权
    Home appliance, home appliance system, and diagnosis method of a home appliance 有权
    家电,家电系统和家电的诊断方法

    公开(公告)号:US08705715B2

    公开(公告)日:2014-04-22

    申请号:US12432111

    申请日:2009-04-29

    IPC分类号: H04M11/00

    摘要: A home appliance system and an operation method thereof are disclosed. The home appliance outputs product information as a predetermined sound and transmits the sound through a connected communication network, thereby making it easier for a service center at a remote place to check a status of the home appliance. Further, the home appliance system and operation method thereof prevents noise or signal error generated in the procedure of converting product information into a signal of a predetermined frequency band in order to output the product information as a sound, thus enabling stable signal conversion and improving the accuracy of information transmission using the output of sound.

    摘要翻译: 公开了家电系统及其操作方法。 家用电器将产品信息作为预定声音输出,并通过连接的通信网络发送声音,从而使远程位置的服务中心更容易地检查家用电器的状态。 此外,家用电器系统及其操作方法防止将产品信息转换为预定频带的信号的过程中产生的噪声或信号错误,以便将产品信息输出为声音,从而实现稳定的信号转换和改善 使用声音输出的信息传输精度。

    HOME APPLIANCE SYSTEM AND OPERATION METHOD THEREOF
    2.
    发明申请
    HOME APPLIANCE SYSTEM AND OPERATION METHOD THEREOF 有权
    家用电器系统及其操作方法

    公开(公告)号:US20100027770A1

    公开(公告)日:2010-02-04

    申请号:US12432111

    申请日:2009-04-29

    IPC分类号: H04M11/00 G08B3/00

    摘要: A home appliance system and an operation method thereof are disclosed. The home appliance outputs product information as a predetermined sound and transmits the sound through a connected communication network, thereby making it easier for a service center at a remote place to check a status of the home appliance. Further, the home appliance system and operation method thereof prevents noise or signal error generated in the procedure of converting product information into a signal of a predetermined frequency band in order to output the product information as a sound, thus enabling stable signal conversion and improving the accuracy of information transmission using the output of sound.

    摘要翻译: 公开了家电系统及其操作方法。 家用电器将产品信息作为预定声音输出,并通过连接的通信网络发送声音,从而使远程位置的服务中心更容易地检查家用电器的状态。 此外,家用电器系统及其操作方法防止将产品信息转换为预定频带的信号的过程中产生的噪声或信号错误,以便将产品信息输出为声音,从而实现稳定的信号转换和改善 使用声音输出的信息传输精度。

    Home appliance and home appliance system
    3.
    发明授权
    Home appliance and home appliance system 有权
    家电和家电系统

    公开(公告)号:US08565079B2

    公开(公告)日:2013-10-22

    申请号:US12603810

    申请日:2009-10-22

    摘要: A home appliance and home appliance system are provided which enable a portable terminal not to recognize an acoustic signal sound corresponding to product information output by the home appliance as noise. Thus, the acoustic signal corresponding to product information output by the home appliance may be transmitted to a service center through the portable terminal. The home appliance may include a controller that sets a dead time at a predetermined interval of time with respect to a signal corresponding to product information to avoid a noise detection section of a portable terminal, a converter that converts the signal into an acoustic signal of a predetermined band, and a sound output device that outputs the acoustic signal as sound.

    摘要翻译: 提供了一种家用电器和家用电器系统,其使得便携式终端不能将与家用电器输出的产品信息相对应的声信号声音识别为噪声。 因此,与家用电器输出的产品信息相对应的声音信号可以通过便携式终端发送到服务中心。 家用电器可以包括控制器,其相对于与产品信息相对应的信号在预定时间间隔内设置死区时间,以避免便携式终端的噪声检测部分,转换器将该信号转换为声信号 预定频带,以及将声音信号输出为声音的声音输出装置。

    System and method for diagnosing home appliance
    4.
    发明授权
    System and method for diagnosing home appliance 有权
    家电诊断系统及方法

    公开(公告)号:US08346508B2

    公开(公告)日:2013-01-01

    申请号:US12757205

    申请日:2010-04-09

    IPC分类号: G06F11/07 G06F19/00

    摘要: A system and method for diagnosing a home appliance are disclosed. The home appliance outputs product information as a predetermined sound signal, and transmits the sound signal to a service center of a remote site over a communication network, such that a service technician of the service center can easily check a current status of the home appliance. When a diagnostic server of the service center analyzes the sound signal of the home appliance, it selects a plurality of preamble candidates and can effectively and correctly detect data using weights, so that it can quickly diagnose a faulty operation of the home appliance. An erroneous data analysis and its associated erroneous diagnosis are prevented, so that the diagnostic system provides a service for more correctly diagnosing a faulty operation of the home appliance and also increases user satisfaction and reliability of the home appliance.

    摘要翻译: 公开了一种用于诊断家用电器的系统和方法。 家用电器将产品信息作为预定声音信号输出,并通过通信网络将声音信号发送到远程站点的服务中心,使得服务中心的维修技术人员可以容易地检查家用电器的当前状态。 当服务中心的诊断服务器分析家用电器的声音信号时,它选择多个前导码候选,并且可以使用权重有效且正确地检测数据,使得其可以快速诊断家用电器的故障操作。 防止错误的数据分析及其相关的错误诊断,使得诊断系统提供用于更正确地诊断家用电器的故障操作的服务,并且还增加了家用电器的用户满意度和可靠性。

    DIAGNOSTIC SERVER FOR A HOME APPLIANCE AND CONTROLLING METHOD
    5.
    发明申请
    DIAGNOSTIC SERVER FOR A HOME APPLIANCE AND CONTROLLING METHOD 审中-公开
    家用电器诊断服务器和控制方法

    公开(公告)号:US20100262884A1

    公开(公告)日:2010-10-14

    申请号:US12757213

    申请日:2010-04-09

    IPC分类号: G06F11/07

    CPC分类号: H04L1/1841

    摘要: A diagnostic server and a controlling method are provided. In the method, the diagnostic server receives a packet including at least one frame and performs error checking on each frame included in the packet. The diagnostic server receives a retransmitted packet upon determining from the result of error checking that a frame in the packet has an error. The diagnostic server performs error checking on each frame included in the retransmitted packet and restores the frame included in the packet based on the retransmitted packet when a frame, which is located in a location corresponding to the error frame, included in the retransmitted packet has no error. In the case where a packet including product information is transmitted, this method can reduce the number of retransmissions of the same packet required to acquire an error-free packet.

    摘要翻译: 提供诊断服务器和控制方法。 在该方法中,诊断服务器接收包含至少一个帧的分组,并对分组中包含的每个帧执行错误检查。 诊断服务器根据错误检查的结果确定分组中的帧具有错误,从而接收重传的分组。 诊断服务器对包含在重新发送的分组中的每个帧进行错误检查,并且当重新发送的分组中包含的位于与错误帧对应的位置的帧不存在时,基于重传的分组来恢复分组中包含的帧 错误。 在发送包括产品信息的分组的情况下,该方法可以减少获取无错误分组所需的相同分组的重传次数。

    System and method for diagnosing home appliance
    6.
    发明授权
    System and method for diagnosing home appliance 有权
    家电诊断系统及方法

    公开(公告)号:US08615380B2

    公开(公告)日:2013-12-24

    申请号:US12757232

    申请日:2010-04-09

    IPC分类号: G06F11/00

    CPC分类号: D06F33/02 D06F39/005

    摘要: A system and method for diagnosing a home appliance are disclosed. The home appliance outputs product information as a predetermined sound signal, and transmits the sound signal to a service center of a remote site over a communication network, such that a service technician of the service center can easily check a current status of the home appliance. The diagnostic system effectively detects data using multiple synchronous signals having a time difference, quickly diagnoses a current status or fault of the home appliance, provides a service for more correctly diagnosing a faulty operation of the home appliance, and increases user satisfaction and reliability.

    摘要翻译: 公开了一种用于诊断家用电器的系统和方法。 家用电器将产品信息作为预定声音信号输出,并通过通信网络将声音信号发送到远程站点的服务中心,使得服务中心的维修技术人员可以容易地检查家用电器的当前状态。 诊断系统使用具有时差的多个同步信号有效地检测数据,快速诊断家用电器的当前状态或故障,提供用于更正确地诊断家用电器的故障操作的服务,并且增加用户满意度和可靠性。

    SYSTEM AND METHOD FOR DIAGNOSING HOME APPLIANCE
    7.
    发明申请
    SYSTEM AND METHOD FOR DIAGNOSING HOME APPLIANCE 有权
    用于诊断家用电器的系统和方法

    公开(公告)号:US20100318324A1

    公开(公告)日:2010-12-16

    申请号:US12757205

    申请日:2010-04-09

    IPC分类号: G06F15/00

    摘要: A system and method for diagnosing a home appliance are disclosed. The home appliance outputs product information as a predetermined sound signal, and transmits the sound signal to a service center of a remote site over a communication network, such that a service technician of the service center can easily check a current status of the home appliance. When a diagnostic server of the service center analyzes the sound signal of the home appliance, it selects a plurality of preamble candidates and can effectively and correctly detect data using weights, so that it can quickly diagnose a faulty operation of the home appliance. An erroneous data analysis and its associated erroneous diagnosis are prevented, so that the diagnostic system provides a service for more correctly diagnosing a faulty operation of the home appliance and also increases user satisfaction and reliability of the home appliance.

    摘要翻译: 公开了一种用于诊断家用电器的系统和方法。 家用电器将产品信息作为预定声音信号输出,并通过通信网络将声音信号发送到远程站点的服务中心,使得服务中心的维修技术人员可以容易地检查家用电器的当前状态。 当服务中心的诊断服务器分析家用电器的声音信号时,它选择多个前导码候选,并且可以使用权重有效且正确地检测数据,使得其可以快速诊断家用电器的故障操作。 防止错误的数据分析及其相关的错误诊断,使得诊断系统提供用于更正确地诊断家用电器的故障操作的服务,并且还增加了家用电器的用户满意度和可靠性。

    HOME APPLIANCE AND HOME APPLIANCE SYSTEM
    8.
    发明申请
    HOME APPLIANCE AND HOME APPLIANCE SYSTEM 有权
    家用电器和家用电器系统

    公开(公告)号:US20100259398A1

    公开(公告)日:2010-10-14

    申请号:US12603810

    申请日:2009-10-22

    IPC分类号: G08B21/00

    摘要: A home appliance and home appliance system are provided which enable a portable terminal not to recognize an acoustic signal sound corresponding to product information output by the home appliance as noise. Thus, the acoustic signal corresponding to product information output by the home appliance may be transmitted to a service center through the portable terminal. The home appliance may include a controller that sets a dead time at a predetermined interval of time with respect to a signal corresponding to product information to avoid a noise detection section of a portable terminal, a converter that converts the signal into an acoustic signal of a predetermined band, and a sound output device that outputs the acoustic signal as sound.

    摘要翻译: 提供了一种家用电器和家用电器系统,其使得便携式终端不能将与家用电器输出的产品信息相对应的声信号声音识别为噪声。 因此,与家用电器输出的产品信息相对应的声音信号可以通过便携式终端发送到服务中心。 家用电器可以包括控制器,其相对于与产品信息相对应的信号在预定时间间隔内设置死区时间,以避免便携式终端的噪声检测部分,转换器将该信号转换为声信号 预定频带,以及将声音信号输出为声音的声音输出装置。

    Home appliance diagnosis system and diagnosis method for same

    公开(公告)号:US10325269B2

    公开(公告)日:2019-06-18

    申请号:US13808414

    申请日:2011-07-06

    摘要: The present invention relates to a home appliance diagnosis system and to a diagnosis method for same, and more particularly, to a home appliance diagnosis system and to a diagnosis method for same, which involve receiving product information on the home appliance, which is outputted in a predetermined signal form from the home appliance, and analyzing the received product information to check the condition of the home appliance and to diagnose faults in the home appliance. According to the present invention, a diagnosis server easily extracts product information from a signal, and improves the accuracy of the product information through a multi-stage verification process when the diagnosis server outputs product information from the signal received thereat to diagnose the home appliance, to thereby achieve improved accuracy and reliability of the result of the diagnosis based on the product information.

    HOME APPLIANCE DIAGNOSIS SYSTEM AND DIAGNOSIS METHOD FOR SAME
    10.
    发明申请
    HOME APPLIANCE DIAGNOSIS SYSTEM AND DIAGNOSIS METHOD FOR SAME 审中-公开
    家用电器诊断系统及其诊断方法

    公开(公告)号:US20130262322A1

    公开(公告)日:2013-10-03

    申请号:US13808414

    申请日:2011-07-06

    IPC分类号: G06Q30/00

    摘要: The present invention relates to a home appliance diagnosis system and to a diagnosis method for same, and more particularly, to a home appliance diagnosis system and to a diagnosis method for same, which involve receiving product information on the home appliance, which is outputted in a predetermined signal form from the home appliance, and analyzing the received product information to check the condition of the home appliance and to diagnose faults in the home appliance. According to the present invention, a diagnosis server easily extracts product information from a signal, and improves the accuracy of the product information through a multi-stage verification process when the diagnosis server outputs product information from the signal received thereat to diagnose the home appliance, to thereby achieve improved accuracy and reliability of the result of the diagnosis based on the product information.

    摘要翻译: 家用电器诊断系统及其诊断方法技术领域本发明涉及家用电器诊断系统及其诊断方法,更具体地,涉及家用电器诊断系统及其诊断方法,其涉及在家用电器上输出的产品信息 来自家用电器的预定信号形式,并且分析所接收的产品信息以检查家用电器的状况并诊断家用电器中的故障。 根据本发明,诊断服务器从信号中容易地提取产品信息,并且当诊断服务器从接收到的信号输出产品信息来诊断家用电器时,通过多级验证处理来提高产品信息的准确性, 从而基于产品信息实现提高诊断结果的准确性和可靠性。