公开(公告)号：US20240414265A1

公开(公告)日：2024-12-12

申请号：US18332417

申请日：2023-06-09

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Steve Mardakis ,  Timothy John Manczko ,  Michel Moubarak ,  Michael Jay Nelson ,  Scott J. Pappas

IPC: H04M3/42

Abstract: One example device may be configured to determine that a destination public safety answering point (PSAP) of a received first call operates in a legacy PSAP domain. In response such a determination, the device may determine whether the first call is of a first type of call that includes an original number identification or of a second type of call that does not include an original number identification. In response to determining that the first call is of the first type, the device may deliver the first call to the destination PSAP along with an original number identification of the first call. In response to determining that the first call is of the second type, the device may generate a crafted number identification for the first call, and deliver the first call to the destination PSAP along with the crafted number identification.

公开(公告)号：US11995733B2

公开(公告)日：2024-05-28

申请号：US17447934

申请日：2021-09-17

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Chantal Levert ,  Francois Cregheur ,  Scott J Pappas ,  Steve Mardakis

IPC: G06Q10/06 ,  G06F3/0482 ,  G06Q50/26

CPC classification number: G06Q50/265 ,  G06F3/0482 ,  G06Q10/06

Abstract: A process of linking newly submitted unsolicited electronic tips to public-safety data including public-safety cases and tips. An electronic tip processing system correlates a newly received unsolicited electronic tip with public-safety cases. A correlation score is assigned to each public-safety case. The system selects a public-safety case which has a correlation score greater than or equal to a threshold. The system then presents a notification to a case supervisor assigned to the selected public-safety case. The notification indicates availability of new tip information to the case supervisor and also requests the case supervisor to review and validate whether the new tip information including the unsolicited electronic tip is relevant to the public-safety case. When a response received from the case supervisor indicates that the electronic tip is validated by the case supervisor as being relevant to the public-safety case, the system links the unsolicited electronic tip to the public-safety case.

公开(公告)号：US12229180B2

公开(公告)日：2025-02-18

申请号：US18074291

申请日：2022-12-02

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Chantal Levert ,  Francois Cregheur ,  Scott J. Pappas ,  Steve Mardakis

IPC: G06F16/435 ,  G06F16/438 ,  G06F21/62

Abstract: The present specification provides an electronic media redaction system including performance analytics. In an embodiment, a baseline redacted version of a media file is received, and a comparative redacted version of the media file is also received. A comparison is made between the comparative redacted version of the media file and the baseline redacted version of the media file. As a result of the comparison, a performance ranking is determined and a display is controlled to cause the performance ranking to be generated on the display.

公开(公告)号：US11533602B2

公开(公告)日：2022-12-20

申请号：US17316427

申请日：2021-05-10

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Scott J. Pappas ,  Steve Mardakis ,  Chantal Levert ,  Jeremiah J. Nelson ,  Francois Cregheur

IPC: H04W4/90 ,  H04W64/00 ,  H04W4/12 ,  H04W4/029 ,  H04W4/021

Abstract: A device, system, and method for selecting a public safety answering point server to include on a call is provided. A first communication device associated with a first responder, during a call with a second communication device, provides first and second input mechanisms to select a public-safety answering point (PSAP) to include on the call, respectively based on an association with the first communication device or based on a location of the second communication device. In response to detecting activation of the first or second input mechanism, the first communication device respectively provides, to a network server: information to identify the association with the first communication device or the location of the second communication device. Subsequently, first and second communication devices communicate on the call with a PSAP as selected by the network server.

公开(公告)号：US11330104B1

公开(公告)日：2022-05-10

申请号：US17181930

申请日：2021-02-22

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Scott J. Pappas ,  Francois Cregheur ,  Chantal Levert ,  Steve Mardakis

IPC: H04M3/51

Abstract: Systems and methods for selectively routing emergency calls between public safety answering points and in-field first responders. One example method includes determining one or both of an identity and a location of an emergency caller. The method includes retrieving, based on the identity and/or the location, active incident information identifying one or more active incidents associated with the identity and/or the location. The method includes identifying identities and/or locations of one or more in-field first responders associated with the one or more active incidents and comparing the identity and/or location of the emergency caller to the identities and/or locations of the in-field first responders associated with the active incidents. When a match is found based on the comparison, the emergency call is routed to one of the matching in-field first responders and not to the PSAP. When a match is not found, the emergency call is routed to the PSAP.