公开(公告)号：US11683281B2

公开(公告)日：2023-06-20

申请号：US17855787

申请日：2022-06-30

Applicant: Salesforce, Inc.

Inventor： Salman Suhail ,  Bruce Sullivan ,  Patricia Ang ,  Hye Jung Choi ,  Prajna Shetty ,  Andrew Fong ,  Michael Deng ,  Stephen Sowole ,  Tolga Akin ,  Pranay Agarwal

IPC: G06F15/16 ,  H04L51/04 ,  H04L51/08 ,  G06Q10/10 ,  H04L51/046 ,  H04L65/1063 ,  H04L65/1096 ,  H04L65/403 ,  H04L51/216 ,  H04L65/401 ,  H04L65/1045

CPC classification number: H04L51/04 ,  G06Q10/10 ,  H04L51/046 ,  H04L51/08 ,  H04L51/216 ,  H04L65/1045 ,  H04L65/1063 ,  H04L65/1096 ,  H04L65/401 ,  H04L65/403

Abstract: A group-based communication platform can present, via a client device of the group-based communication platform, a user interface that includes a user interface element, interaction therewith, invoking a command associated with an external system. Based at partly on receiving an indication of an interaction with the user interface element, the group-based communication platform can cause payload data to be provided to the external system, wherein the payload data is associated with an indication of the command invoked via the interaction. Based at least partly on causing the payload data to be provided to the external system, a response to the payload data can be received and an interactive dialog can be presented via the user interface. The interactive dialog can be configured to prompt a user of the client device for data to be provided to the external system for performing a processing action associated with the command.

公开(公告)号：US11575772B2

公开(公告)日：2023-02-07

申请号：US17324035

申请日：2021-05-18

Applicant: Salesforce, Inc.

Inventor： Diogenes Brito ,  Salman Suhail ,  Bruce Sullivan ,  Patricia Ang ,  Hye Jung Choi ,  Prajna Shetty ,  Andrew Fong ,  Michael Deng ,  Stephen Sowole ,  Tolga Akin ,  Pranay Agarwal

IPC: H04L67/60 ,  H04L9/40 ,  H04L65/1069 ,  H04L65/403 ,  H04L67/141 ,  H04L67/146 ,  H04L67/306 ,  G06F3/0482 ,  H04L12/18 ,  H04L67/025 ,  H04L67/568 ,  H04L67/01

Abstract: A group-based communication platform is configured to initialize processing actions executable via validated external resources. Moreover, the group-based communication platform may recommend specific processing actions to a user based at least in part on the user's activity in interacting with the group-based communication platform (e.g., via a client device), wherein such activity may be represented as environmental contextual data. Moreover, once the user selects a particular processing action for execution, the group-based communication retrieves at least a portion of the generated environmental contextual data to be passed to the validated external resource for use in executing the selected processing action.