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    Triaging incoming information in a card-based mobile interface
    2.
    发明授权
    Triaging incoming information in a card-based mobile interface 有权

    公开(公告)号：US12177176B1

    公开(公告)日：2024-12-24

    申请号：US18384246

    申请日：2023-10-26

    Applicant: Salesforce, Inc.

    Inventor： Siddhant Mehta ,  Naman Kedia ,  Akshay Bakshi ,  Jon Chmura ,  Priyank Aranke ,  Prajna Shetty ,  Josh Stagg

    IPC: H04L51/21 ,  G06F3/04883 ,  G06F16/33 ,  G06F16/34

    Abstract: Disclosed herein are system, method, and device embodiments for creating an improved mobile interface of a messaging application. The mobile interface displays unread conversations as a stack of tiles. With the top tile displayed, a user may efficiently mark the conversation as read or unread by swiping left or right. The interface then moves to the next tile in the stack. This allows a user to quickly triage unread messages while in the mobile application. The mobile interface ranks unread messages in an intuitive fashion in determining the ordering of the tiles. The interface may generate these rankings using a trained artificial intelligence based on a user's past behaviors and signals in unread messages. Messages received during the user's review of the stack of tiles may be dynamically inserted in a thoughtful manner. A summary may be displayed that indicates the number of messages, an estimated time to complete the review of the unread messages, and a summary of the unread messages that may be generated by sending a generative pre-trained transformer prompt to a trained neural network.

    Triggering event identification and application dialog validation
    4.
    发明授权
    Triggering event identification and application dialog validation 有权

    公开(公告)号：US11706168B2

    公开(公告)日：2023-07-18

    申请号：US17171367

    申请日：2021-02-09

    Applicant: Salesforce, Inc.

    Inventor： Allen James Ferrick ,  Edward Ishaq ,  Hye Jung Choi ,  Jason Norris ,  Kefan Xie ,  Prajna Shetty ,  Pranay Agarwal

    IPC: H04L51/046 ,  H04L12/18

    CPC classification number: H04L51/046 ,  H04L12/1813

    Abstract: Various embodiments of the disclosure are directed to updating a selected group-based communication interface of a plurality of group-based communication interfaces with an application dialog received from an external application. In an example, user interaction data associated with a group-based communication system can be received from a client device, and a triggering event, associated with an application external to the group-based communication system, can be identified from within the user interaction data. An application dialog request, associated with the triggering event, can be sent to the application and, in response to sending the application dialog request to the application, an application dialog can be received from the application. Based at least partly on a determination that the application is validated for communication with the client device, the application dialog can be output to the client device for display via a group-based communication user interface associated with the group-based communication system.

    Asynchronous collaboration in a communication platform
    5.
    发明授权
    Asynchronous collaboration in a communication platform 有权

    公开(公告)号：US11700223B2

    公开(公告)日：2023-07-11

    申请号：US17320620

    申请日：2021-05-14

    Applicant: Salesforce, Inc.

    Inventor： Anna Niess ,  Noah Weiss ,  Kevin Marshall ,  John Rodgers ,  Patrick Kane ,  Prajna Shetty ,  Michael Hahn ,  Alfred Xing ,  Justin Rushing ,  Julie Haynes

    IPC: H04L51/216 ,  H04L51/18 ,  H04L51/046

    CPC classification number: H04L51/216 ,  H04L51/046 ,  H04L51/18

    Abstract: Asynchronous collaboration via a communication platform is described. A message representative of an asynchronous meeting can be displayed via a user interface of a communication platform. The user interface can include an affordance to enable a user to add a snippet of content to the asynchronous meeting. In response to detecting an actuation of the affordance, an input user interface that includes an option to record or upload the snippet of content can be displayed. The snippet of content can be received from a client of a user associated with the asynchronous meeting and can be associated with other snippet(s) of content added by other user(s) associated with the asynchronous meeting. A preview summary of snippet(s) of content associated with the asynchronous meeting can be displayed in association with the message, wherein each snippet of content is viewable via a thread associated with the message.

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