Method and system for centralized issue tracking
    94.
    发明授权
    Method and system for centralized issue tracking 有权
    集中问题跟踪的方法和系统

    公开(公告)号:US09020949B2

    公开(公告)日:2015-04-28

    申请号:US14294974

    申请日:2014-06-03

    Abstract: In one example, a method for facilitating centralized issue tracking. The method includes receiving information on a case from an issue tracking system (case information). The method facilitates executing a tagging method stored in a memory device that reads the case information, determines whether a part of the case information is desired information, and then tags the desired information. Finally, the method facilitates communicating the tagged information to a centralized database, where the centralized database stores the tagged information, and where the tagged information is accessible to the issue tracking system and at least one other issue tracking system.

    Abstract translation: 在一个示例中,用于促进集中式问题跟踪的方法。 该方法包括从问题跟踪系统(病例信息)接收关于病例的信息。 该方法有助于执行存储在读取案例信息的存储器件中的标记方法,确定病例信息的一部分是否是期望的信息,然后标记所需信息。 最后,该方法有助于将标记的信息传送到集中式数据库,其中集中式数据库存储标记的信息,并且标签信息可以由问题跟踪系统和至少一个其他问题跟踪系统访问。

    METHOD AND SYSTEM FOR CENTRALIZED ISSUE TRACKING
    95.
    发明申请
    METHOD AND SYSTEM FOR CENTRALIZED ISSUE TRACKING 审中-公开
    用于集中发行跟踪的方法和系统

    公开(公告)号:US20140289243A1

    公开(公告)日:2014-09-25

    申请号:US14294974

    申请日:2014-06-03

    Abstract: In one example, a method for facilitating centralized issue tracking. The method includes receiving information on a case from an issue tracking system (case information). The method facilitates executing a tagging method stored in a memory device that reads the case information, determines whether a part of the case information is desired information, and then tags the desired information. Finally, the method facilitates communicating the tagged information to a centralized database, where the centralized database stores the tagged information, and where the tagged information is accessible to the issue tracking system and at least one other issue tracking system.

    Abstract translation: 在一个示例中,用于促进集中式问题跟踪的方法。 该方法包括从问题跟踪系统(病例信息)接收关于病例的信息。 该方法有助于执行存储在读取案例信息的存储器件中的标记方法,确定病例信息的一部分是否是期望的信息,然后标记所需信息。 最后,该方法有助于将标记的信息传送到集中式数据库,其中集中式数据库存储标记的信息,并且标签信息可以由问题跟踪系统和至少一个其他问题跟踪系统访问。

    Messaging and Presence Protocol as a Configuration and Management Bus for Embedded Devices
    96.
    发明申请
    Messaging and Presence Protocol as a Configuration and Management Bus for Embedded Devices 有权
    消息和存在协议作为嵌入式设备的配置和管理总线

    公开(公告)号:US20140115080A1

    公开(公告)日:2014-04-24

    申请号:US14097768

    申请日:2013-12-05

    CPC classification number: H04L51/04 H04L41/0266

    Abstract: Techniques are provided herein for establishing at a network management server a presence on a network. A presence associated with one or more managed devices on the network is detected. An instant messaging (IM) session is established with the one or more managed devices. The IM session forms a virtual chat room for performing a management function on the one or more managed devices, and IM messages are sent that are configured to perform the management function on the one or more managed devices. Techniques are also provided herein for establishing on a network an enriched presence by a network management server that is configured to perform a management function via a presence function of a messaging and presence protocol.

    Abstract translation: 本文提供了在网络管理服务器上建立在网络上的存在的技术。 检测到与网络上的一个或多个被管理设备相关联的存在。 与一个或多个受管设备建立即时消息(IM)会话。 IM会话形成用于在一个或多个被管理设备上执行管理功能的虚拟聊天室,并且发送被配置为在一个或多个被管理设备上执行管理功能的IM消息。 本文还提供了在网络上建立网络管理服务器的丰富存在的技术,网络管理服务器经配置以经由消息传递和存在协议的存在功能执行管理功能。

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