Secure remote application shares
    13.
    发明授权
    Secure remote application shares 有权
    安全远程应用程序共享

    公开(公告)号:US09514333B1

    公开(公告)日:2016-12-06

    申请号:US14572629

    申请日:2014-12-16

    Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. At least a portion of the content displayed on the user's device may contain sensitive information. Coordinates corresponding to the content displayed on the user's device may be obtained and the portion of the display corresponding to the coordinates may be obscured from the remote customer support agent.

    Abstract translation: 客户支持应用程序向远程客户支持代理提供用户计算设备的屏幕共享,从而使客户支持代理能够查看显示在用户设备上的内容。 显示在用户设备上的内容的至少一部分可能包含敏感信息。 可以获得与用户设备上显示的内容相对应的坐标,并且可以从远程客户支持代理模糊与坐标相对应的显示部分。

    Audio verification
    16.
    发明授权

    公开(公告)号:US11564090B1

    公开(公告)日:2023-01-24

    申请号:US17140945

    申请日:2021-01-04

    Abstract: Techniques for enabling a system to verify operations or transactions as being associated with a user account are described. A system receives message data associated with an unverified operation or an unverified transaction. The system generates first audio data that includes a representation of a first digital signature based on at least a first verification code. The system sends a message including second message data with an ability to output the first audio data responsive to first device playing the first audio data within earshot of the second device. The system receives, from a second device, second audio data that represents the first audio data. The system determines that the second audio data includes an audio representation of a second digital signature based on at least the first verification code. The system verifies the unverified operation and associates the operation with the user account to indicate that the operation is a verified operation.

    Audio verification
    17.
    发明授权

    公开(公告)号:US10887764B1

    公开(公告)日:2021-01-05

    申请号:US15714961

    申请日:2017-09-25

    Abstract: Techniques for enabling a system to verify that contact data are to be added to a user account are described. A system receives message data. The system generates first audio data that includes a representation of a verification code. The system sends a message comprising the audio data to a first device. The system receives, from a second device, second audio data that represents the first audio data. The system confirms that the second audio data included a representation of the verification code, and then verifies that the contact data is to be added to the user account.

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