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公开(公告)号:US11082457B1
公开(公告)日:2021-08-03
申请号:US16455520
申请日:2019-06-27
Applicant: Amazon Technologies, Inc.
Inventor: Brian Oliver , Christopher Ayoup , Neil Barakat , Derek Fosbury , Mark Andrew Gere , Samuel Scott Gigliotti , Roberto Gino Rasile , Norman Townsend , Guilherme Trein , Xiang Wu
IPC: G06F15/177 , H04L29/06 , H04L29/12 , G10L15/26 , G06F40/40
Abstract: Techniques for media processing are described. A system may initiate and manage a communication session between two or more devices, with routing services enabling devices from one or more networks to send and receive data. During the communication session, the system may route media data to a media processing unit to perform media processing on data being sent between devices in order to provide additional functionality. For example, video content may be processed to provide subtitles in a plurality of languages, filters may be applied to change color balance or perform colorization of black and white content, or the like. The media processing unit and routing are configured to allow low latency processing to enable feature rich configurable processing to enhance various media communication sessions.
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公开(公告)号:US20210210094A1
公开(公告)日:2021-07-08
申请号:US17146997
申请日:2021-01-12
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Venkata Krishnan Ramamoorthy , Gregory Michael Hart , Samuel Scott Gigliotti , Scott Southwood , Ran Mokady , Hale Sostock , Roman Yusufov
Abstract: Methods and systems for facilitating communications between shared electronic devices are described herein. In some embodiments, a group account may be assigned to a shared electronic device. The group account may include one or more user accounts, where individuals associated with those user accounts may interact with the shared electronic device, and also may form a part of the group account. When a message is sent from one shared electronic device to another personal device or shared electronic device, the message may be indicated as being sent from the group account, as if the shared electronic device corresponds to its own separate account. In some embodiments, speaker identification processing may be employed to determine a speaker of the message and, if the speaker is able to be identified, the message may be sent from the corresponding speaker's user account instead of the shared electronic device's corresponding group account.
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公开(公告)号:US09514333B1
公开(公告)日:2016-12-06
申请号:US14572629
申请日:2014-12-16
Applicant: Amazon Technologies, Inc.
Inventor: Anand Bhupendra Patel , Samuel Scott Gigliotti
IPC: G06F21/00 , G06F21/62 , G06F3/0481 , H04L29/06
CPC classification number: G06F21/6245 , G06F3/0481 , G06F3/04842 , G06F21/10 , G06F2221/2149 , G06Q30/016 , H04L63/0428 , H04L63/08 , H04L63/168 , H04L65/607
Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. At least a portion of the content displayed on the user's device may contain sensitive information. Coordinates corresponding to the content displayed on the user's device may be obtained and the portion of the display corresponding to the coordinates may be obscured from the remote customer support agent.
Abstract translation: 客户支持应用程序向远程客户支持代理提供用户计算设备的屏幕共享,从而使客户支持代理能够查看显示在用户设备上的内容。 显示在用户设备上的内容的至少一部分可能包含敏感信息。 可以获得与用户设备上显示的内容相对应的坐标,并且可以从远程客户支持代理模糊与坐标相对应的显示部分。
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14.
公开(公告)号:US20240073167A1
公开(公告)日:2024-02-29
申请号:US18468389
申请日:2023-09-15
Applicant: Amazon Technologies, Inc.
IPC: H04L51/10 , G06F40/186 , H04L51/48 , H04L51/58
CPC classification number: H04L51/10 , G06F40/186 , H04L51/48 , H04L51/58
Abstract: Systems, methods, and computer-readable media are disclosed for determining contextually relevant application templates associated with electronic message content.
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15.
公开(公告)号:US20230281695A1
公开(公告)日:2023-09-07
申请号:US18318272
申请日:2023-05-16
Applicant: Amazon Technologies, Inc.
Inventor: Ian W. Freed , Samuel Scott Gigliotti , Michael M. George , Jessica Nicole Jenks
IPC: G06Q30/0601 , G06Q20/36 , G06F40/40 , G06Q50/00 , G06F40/30 , G06Q10/107
CPC classification number: G06Q30/0631 , G06F40/30 , G06F40/40 , G06Q10/107 , G06Q20/367 , G06Q20/3674 , G06Q30/0623 , G06Q50/01
Abstract: Systems, methods, and computer-readable media are disclosed for processing input data to determine an entity such as a product, service, user profile, etc. referenced in or otherwise relevant to a semantic context of the input data. Information related to the entity may be provided as an information package (e.g., a card) that is shareable as part of an electronic message. The card may include a representation of a network resource identifier that identifies a network resource, a network location of the network resource, and an access mechanism for accessing a representation (e.g. a product detail page) of the network resource. The network resource identifier may include one or more tags or tokens that identify an electronic messaging application provider and/or a user such as a sender or recipient of an electronic message that includes the card so as to enable compensating the provider and/or the user for a purchase of a product or service to which the card relates.
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公开(公告)号:US11564090B1
公开(公告)日:2023-01-24
申请号:US17140945
申请日:2021-01-04
Applicant: Amazon Technologies, Inc.
Inventor: Ran Mokady , Samuel Scott Gigliotti
Abstract: Techniques for enabling a system to verify operations or transactions as being associated with a user account are described. A system receives message data associated with an unverified operation or an unverified transaction. The system generates first audio data that includes a representation of a first digital signature based on at least a first verification code. The system sends a message including second message data with an ability to output the first audio data responsive to first device playing the first audio data within earshot of the second device. The system receives, from a second device, second audio data that represents the first audio data. The system determines that the second audio data includes an audio representation of a second digital signature based on at least the first verification code. The system verifies the unverified operation and associates the operation with the user account to indicate that the operation is a verified operation.
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公开(公告)号:US10887764B1
公开(公告)日:2021-01-05
申请号:US15714961
申请日:2017-09-25
Applicant: Amazon Technologies, Inc.
Inventor: Ran Mokady , Samuel Scott Gigliotti
Abstract: Techniques for enabling a system to verify that contact data are to be added to a user account are described. A system receives message data. The system generates first audio data that includes a representation of a verification code. The system sends a message comprising the audio data to a first device. The system receives, from a second device, second audio data that represents the first audio data. The system confirms that the second audio data included a representation of the verification code, and then verifies that the contact data is to be added to the user account.
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公开(公告)号:US10402460B1
公开(公告)日:2019-09-03
申请号:US14498715
申请日:2014-09-26
Applicant: Amazon Technologies, Inc.
Inventor: James Joseph Jesensky , Samuel Scott Gigliotti , Anil Kumar Kalagatla , Jean Sevak Froundjian , Angela Lam , Ari Liberman Garcia , Leon Amdour , Ronald Alan Morris , Tracy Dianne Schultz , Raghav Kishor Phadke
IPC: G06F15/16 , G06F16/9535 , H04L29/08
Abstract: Systems, methods, and computer-readable media are disclosed for generating personalized and contextually relevant cards and delivering the cards to card clients for presentation to a user.
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公开(公告)号:US10055611B2
公开(公告)日:2018-08-21
申请号:US15367133
申请日:2016-12-01
Applicant: Amazon Technologies, Inc.
Inventor: Anand Bhupendra Patel , Samuel Scott Gigliotti
IPC: G06F21/62 , G06F3/048 , H04L29/06 , G06Q30/00 , G06F3/0484 , G06F3/0481
CPC classification number: G06F21/6245 , G06F3/0481 , G06F3/04842 , G06F21/10 , G06F2221/2149 , G06Q30/016 , H04L63/0428 , H04L63/08 , H04L63/168 , H04L65/607
Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. At least a portion of the content displayed on the user's device may contain sensitive information. Coordinates corresponding to the content displayed on the user's device may be obtained and the portion of the display corresponding to the coordinates may be obscured from the remote customer support agent.
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公开(公告)号:US09325761B1
公开(公告)日:2016-04-26
申请号:US14623427
申请日:2015-02-16
Applicant: AMAZON TECHNOLOGIES, INC.
Inventor: Kevin Thomas Weston, Jr. , Parag Kumar Garg , Charles Guest Tritschler , Vincent G. Uttley , Samuel Scott Gigliotti , James Allan Poore , Andrew Scott Brenner , Cody Bryce Meyer , Quais Taraki
CPC classification number: H04L65/60 , H04L65/4084 , H04L67/32 , H04N21/2393 , H04N21/2665 , H04N21/4622 , H04N21/47202 , H04N21/482
Abstract: Described herein are systems and methods for automatically selecting a content provider for delivery of content for consumption by a user. Various selection data such as cost, subscription plan, and so forth are gathered and a weighting profile is applied to generate a total weight by content provider. The total weight by content provider may be used to select one content provider from another for delivery of a particular piece of content.
Abstract translation: 这里描述了用于自动选择内容提供商以递送用于用户消费的内容的系统和方法。 收集诸如成本,订阅计划等的各种选择数据,并且应用加权简档以由内容提供商生成总权重。 内容提供商的总权重可以用于从另一个内容提供商中选择一个内容提供商来递送特定内容。
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