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公开(公告)号:US09936332B2
公开(公告)日:2018-04-03
申请号:US15645737
申请日:2017-07-10
Applicant: eBay Inc.
Inventor: Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request from a mobile device is issued to a remote device for assistance. Information from the mobile device is periodically transmitted to the remote device, the information comprising command information submitted to a mobile application by a user.
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公开(公告)号:US20170311111A1
公开(公告)日:2017-10-26
申请号:US15645737
申请日:2017-07-10
Applicant: eBay Inc.
Inventor: Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request from a mobile device is issued to a remote device for assistance. Information from the mobile device is periodically transmitted to the remote device, the information comprising command information submitted to a mobile application by a user.
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公开(公告)号:US09436428B2
公开(公告)日:2016-09-06
申请号:US14075582
申请日:2013-11-08
Applicant: eBay Inc.
Inventor: Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
Abstract translation: 描述了用于向移动应用的用户提供帮助的方法,系统和装置。 检测到来自用户的帮助的请求,并且向远程设备发出请求以建立远程协助会话。 描述移动设备的状态的信息被周期地发送到远程设备,并且可以从远程设备接收一个或多个命令。 命令可以在移动设备上执行。
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公开(公告)号:US11360955B2
公开(公告)日:2022-06-14
申请号:US15934353
申请日:2018-03-23
Applicant: eBay Inc.
Inventor: Scot Fraser Hamilton , Rekha Patel , Satya Seethasridhar , Nicholas Whyte , Parikshit Arora , Snezana Sahter
Abstract: In various example embodiments, a system and method for versioning data in an unstructured data store are presented. The method includes generating a first record in the unstructured data store based on a version of a second record in the unstructured data store. The method further includes initializing a parent version identifier of the first record based on the version of the second record. The method further includes comparing the parent version identifier of the first record to a version identifier of the second record. The method further includes determining whether the first record is consistent based on the comparison.
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公开(公告)号:US20200260243A1
公开(公告)日:2020-08-13
申请号:US16790660
申请日:2020-02-13
Applicant: EBAY INC.
Inventor: Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
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公开(公告)号:US20190294708A1
公开(公告)日:2019-09-26
申请号:US15934353
申请日:2018-03-23
Applicant: eBay Inc.
Inventor: Scot Fraser Hamilton , Rekha Patel , Satya Seethasridhar , Nicholas Whyte , Parikshit Arora , Snezana Sahter
IPC: G06F17/30
Abstract: In various example embodiments, a system and method for versioning data in an unstructured data store are presented. The method includes generating a first record in the unstructured data store based on a version of a second record in the unstructured data store. The method further includes initializing a parent version identifier of the first record based on the version of the second record. The method further includes comparing the parent version identifier of the first record to a version identifier of the second record. The method further includes determining whether the first record is consistent based on the comparison.
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公开(公告)号:US20160373883A1
公开(公告)日:2016-12-22
申请号:US15255629
申请日:2016-09-02
Applicant: eBay Inc.
Inventor: Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
IPC: H04W4/00
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request is issued to a remote from a mobile device device for assistance. Information indicative of a sequence of states of an execution of a mobile application is periodically transmitted from a mobile device to the remote device.
Abstract translation: 描述了用于向移动应用的用户提供帮助的方法,系统和装置。 向移动设备设备的远程发出请求以获得帮助。 指示移动应用的执行状态序列的信息被周期地从移动设备发送到远程设备。
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公开(公告)号:US09076173B2
公开(公告)日:2015-07-07
申请号:US13663178
申请日:2012-10-29
Applicant: eBay Inc.
Inventor: Scot Fraser Hamilton , Dinesh Kumar Damodharan , Bhupendra Jain
CPC classification number: G06Q30/0623 , G06Q10/00 , G06Q30/0282 , G06Q30/0601 , G06Q30/0613 , G06Q30/0643
Abstract: A method and a system to determine a product identification of an item for sale in an online publication system is shown and described. For example, the method may be initiated when an input identifying an item is received from a user. An input type (e.g., image, text, audio recording, etc.) may be determined and one or more identification services may be selected based on the input type. At least a portion of the input is transmit to the selected one or more identification services. A product identification is received from each of the one or more identification services. Based on the received product identifications, a recommended product identification is determined. The recommended product identification is transmitted to the user.
Abstract translation: 显示和描述了在线出版系统中用于确定出售物品的商品标识的方法和系统。 例如,当从用户接收到识别项目的输入时,可以启动该方法。 可以确定输入类型(例如,图像,文本,音频记录等),并且可以基于输入类型来选择一个或多个识别服务。 输入的至少一部分被传送到所选择的一个或多个识别服务。 从一个或多个识别服务中的每一个接收产品标识。 根据收到的产品标识,确定推荐的产品标识。 推荐的产品标识被传送给用户。
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公开(公告)号:US09047635B2
公开(公告)日:2015-06-02
申请号:US14147029
申请日:2014-01-03
Applicant: eBay Inc.
Inventor: Scot Fraser Hamilton , Matthew Olson , Vikas Singh , Sean Gates
CPC classification number: G06Q30/0641 , G06Q30/0601 , G06Q30/0625
Abstract: According to various exemplary embodiments, an electronic text message is received from a source telephone number, the electronic text message including content describing a product item. A seller of the product item is identified, based on the source telephone number, and the product item is identified, based on the content included in the electronic text message. Thereafter, a draft version of an item listing is automatically generated, where the item listing lists the product item as being for sale by the seller on a marketplace website.
Abstract translation: 根据各种示例性实施例,从源电话号码接收电子文本消息,该电子文本消息包括描述产品项目的内容。 基于源电话号码识别产品项目的卖方,并且基于包括在电子文本消息中的内容来识别产品项目。 此后,自动生成项目列表的草案版本,其中项目列表将商品列表列出为卖方在市场网站上销售的商品。
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公开(公告)号:US11405765B2
公开(公告)日:2022-08-02
申请号:US16790660
申请日:2020-02-13
Applicant: EBAY INC.
Inventor: Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
IPC: H04W4/50 , H04L67/025 , H04L67/131 , G06F3/14 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
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